Opiniones del Fraser Suites Le Claridge Champs-Elysées 5 estrellas

Dear Floriani, Thank you very much for your kind words and excellent rating! We’re delighted to hear that you enjoyed our location. Your positive feedback encourages us to continue providing the best possible experience. We look forward to welcoming you back on your next visit to Paris. Kind regards, Romain Front Office Manager

Dear Floriani, Thank you very much for your kind words and excellent rating! We’re delighted to hear that you enjoyed our location. Your positive feedback encourages us to continue providing the best possible experience. We look forward … Mostrar más

Dear Edgar, Thank you for taking the time to share your experience in detail. Your feedback is very precious to us and enables the entire team to continuously strive for improvements. I am very sorry about your experience. Please trust that the ongoing works related to the water outage is beyond our control and imposed by the City of Paris in our area during the dates of your stay. The water outage occurs from 10:00 a.m. to 6:00 p.m., and we have taken numerous steps to provide all our guests with emergency water supply solutions (water bottles, on-demand refills for in-room toilets, and water jerry cans). Of course, we proceeded with your full refund and cancelled your reservation. However, please contact Booking.com and your bank for the refund deadline. I hope to have the opportunity to welcome you back and make up for this unfortunate experience. At this occasion, we will provide you with the best care and attention to make your stay as pleasant as possible. Kind regards, Romain Front Office Manager

Dear Edgar, Thank you for taking the time to share your experience in detail. Your feedback is very precious to us and enables the entire team to continuously strive for improvements. I am very sorry about your experience. Please trust that… Mostrar más

Dear Rose Marie, Thank you for your stay with us at Fraser Suites le Claridge Champs-Elysées and for sharing your feedback. We are delighted to hear that you enjoyed the location, your comfortable room, and the breakfast. We sincerely apologize for the inconvenience regarding the bathroom. Your comfort is very important to us, and we will make sure to improve our communication and to be reactive for future requests. We hope to welcome you again soon for an even better experience! Warm regards, Rachid Elouakhoumi Lobby Manager

Dear Rose Marie, Thank you for your stay with us at Fraser Suites le Claridge Champs-Elysées and for sharing your feedback. We are delighted to hear that you enjoyed the location, your comfortable room, and the breakfast. We sincerely apol… Mostrar más

Dear Matias, Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us and that you enjoyed our location but also our friendly and helpful staff. I took note however of your comments regarding our breakfast offer and the room ustensils. Please know that your feedback has been shared with the relevant departments for immediate attention and improvement. I apologize for these disappointing aspects of your stay. Awaiting the pleasure to welcoming you back in the very near future. Kind regards, Romain Front Office Manager

Dear Matias, Thank you for taking the time to share your recent experience in our property. We are pleased to read that you appreciated your stay with us and that you enjoyed our location but also our friendly and helpful staff. I took not… Mostrar más

Dear Jaime Luis, Thank you so much for taking the time to share your nice and detailed comments. I am very pleased to read that you enjoyed our Residence and the high-quality service provided by our team. Awaiting the pleasure to welcoming you back in the very near future. Kind regards, Romain Front Office Manager

Dear Jaime Luis, Thank you so much for taking the time to share your nice and detailed comments. I am very pleased to read that you enjoyed our Residence and the high-quality service provided by our team. Awaiting the pleasure to welcomin… Mostrar más

Querido Gonzalo, Gracias por su comentario! Nos alegra saber que recibiste un excelente servicio de Charles en la recepción. Lamentamos que el precio del desayuno no haya sido de su agrado. Apreciamos su feedback y esperamos poder darte la bienvenida nuevamente en el futuro. Atentamente, Louise Petrakis Gerente de Operaciones

Querido Gonzalo, Gracias por su comentario! Nos alegra saber que recibiste un excelente servicio de Charles en la recepción. Lamentamos que el precio del desayuno no haya sido de su agrado. Apreciamos su feedback y esperamos poder darte la… Mostrar más

Querido Alejandro, Muchas gracias por sus comentarios! Nos alegra saber que disfrutó de nuestra ubicación, el espacio de la habitación y la limpieza. También, nos complace que haya encontrado a nuestro personal atento y de buen humor. Lamentamos el inconveniente con el lavabo o lavamanos. Ya hemos tomado nota de su comentario y nos aseguraremos de que sea solucionado de inmediato. Esperamos tener la oportunidad de recibirle nuevamente y brindarle una estancia aún mejor. Attentamente, Louise Petrakis Gerente de Operaciones

Querido Alejandro, Muchas gracias por sus comentarios! Nos alegra saber que disfrutó de nuestra ubicación, el espacio de la habitación y la limpieza. También, nos complace que haya encontrado a nuestro personal atento y de buen humor. Lame… Mostrar más

Dear Florencia, First of all, we would like to thank you for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to read your fantastic feedback and that you had an amazing time with us. I remain at your disposal if you wish to expand on your mixed feelings about the cleanliness in your Suite and the Suite itself as your ratings show you were not entirely satisfied. We hope to have the pleasure of welcoming you back on your next visit to Paris. Best regards, Romain Front Office Manager

Dear Florencia, First of all, we would like to thank you for choosing Fraser Suites Le Claridge for your stay in Paris. We are thrilled to read your fantastic feedback and that you had an amazing time with us. I remain at your disposal if y… Mostrar más

Dear Alejandro, What Fabulous feedback! Thousand thanks from the entire team for your amazing compliments towards our property! This exactly the level of service our teams our striving to accomplish every day. We are all looking forward to welcoming you back in your Home away from Home in the very near future! Warm regards, Romain Front Office Manager

Dear Alejandro, What Fabulous feedback! Thousand thanks from the entire team for your amazing compliments towards our property! This exactly the level of service our teams our striving to accomplish every day. We are all looking forward t… Mostrar más

Querido José, Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Estoy encantado de leer que ha disfrutado de nuestra ubicación única. Me disculpo por cualquier aspecto decepcionante de su estadía. Sus comentarios son muy valiosos para nosotros y la única forma de que podamos mejorar nuestro servicio e instalaciones. Todos estamos deseando darle la bienvenida de nuevo en un futuro muy próximo. Atetamente, Luisa Petrakis Gerente de Operaciones

Querido José, Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Estoy encantado de leer que ha disfrutado de nuestra ubicación única. Me disculpo por cualquier aspecto decepcionante de su estadía. Sus comentarios s… Mostrar más

Querida Ana Elena, Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Lamento mucho leer que no hemos podido cumplir con sus expectancias al máximo. Su comentarios son muy valiosos para nosotros y la única forma de que podamos mejorar nuestro servicio y instalaciones. Todos estamos deseando darle la bienvenida de nuevo y brindarle nuestra profesionalidad, amabilidad y la mejor atención, que son la base de nuestra filosofía de atención al cliente. Atetamente, Luisa Petrakis Gerente de Operaciones

Querida Ana Elena, Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Lamento mucho leer que no hemos podido cumplir con sus expectancias al máximo. Su comentarios son muy valiosos para nosotros y la única forma de … Mostrar más

Querida Marcela, Acepte mis disculpas por los aspectos decepcionantes de su estancia. Su experiencia en su visita no es lo que deseamos para nuestros clientes, ya que siempre estamos buscando formas de mejorar nuestro servicio y nuestras ofertas. Ojalá hubiéramos podido ser conscientes de su decepción mientras se hospedaba con nosotros, de esta manera podríamos haber tomado las medidas adecuadas de inmediato y cambiar su experiencia. Realmente espero que tengamos una nueva oportunidad para darle la bienvenida y convencerlo de lo contrario. Con mis disculpas renovadas, Atentamente, Luisa Petrakis Gerente de Operaciones

Querida Marcela, Acepte mis disculpas por los aspectos decepcionantes de su estancia. Su experiencia en su visita no es lo que deseamos para nuestros clientes, ya que siempre estamos buscando formas de mejorar nuestro servicio y nuestras o… Mostrar más