51 Rue Faidherbe, Lille Centre, 59000 Lille, France
#29 of 62 hotels in Lille
Guests' ChoiceBased on 273 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.0
Staff
9.4
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Naima
MoroccoThe rooms are not soundproof.
Great location.
Stayed in August 2025
Reviewed: 13 August 2025
Sarah
United KingdomSoundproofing is not good - noises from adjacent rooms, corridors are loud. My first stay I had a back room looking out over a small roof. Wouldn't want to have the window open due to cooking smells and not very photogenic but there was no street noise. Second stay, had a nice view out front which I preferred, but the street does stay noisy (as you might expect in a town centre) until late. Strong chlorine smell in bathroom after showering was a bit odd. Probably that is the town water and not hotel's fault.
Very friendly staff. Perfect location very close to train stations but also to the nice squares in town centre. Room is comfortable and clean with tea making facilities. I LOVED the tea bags provided - in fact that was a main reason for rebooking... Remember to leave your key at reception each time you come and go, but the staff were very friendly and prompt so I never had to rate. Would stay again :)
Stayed in August 2025
Reviewed: 8 August 2025
Marie
FranceLocation
Stayed in August 2025
Reviewed: 31 July 2025
Alison
United KingdomCouldn’t have windows open as noisy but fan available in the room so worked out ok
Receptionist informative , communication good and always there 24hrs
Stayed in July 2025
Reviewed: 24 July 2025
Dave
United KingdomThe room was very hot and we were unable to cool it.
Great location, excellent staff, and good breakfast
Stayed in July 2025
Reviewed: 9 July 2025
Peter
FinlandThe lack of AC in the room was at times a slight discomfort although the fan did help. A mini fridge to keep drinks cool would have been a nice touch.
The location is hard to beat, situated only a few hundred meters from the train station. The room was small, but well planned enough and suited us just fine. It seemed recently re-furbished and the bathroom especially was very fresh and clean. Comfortable bed with good pillows. The breakfast was what you could expect in France, which to my experience is coffee and different kinds of bread. Everything was very fresh though and the buffet was nice and welcoming.
Stayed in July 2025
Reviewed: 8 July 2025
Elizabeth
United StatesWe stayed during the Tour de France and their was a markup on the room. But, to be fair, everyone else hiked up the prices on their rooms as well and this was the cheapest deal in town. Location is a block and I mean, literally a block, from the train station. Reminded me of being in Times Square, NY. Despite this, we had no safety issues or concerns. Tons of restaurants to choose from, right outside the door. Parking offsite about a block away.
Very clean. Modern. Remarkably quiet, dispite the location is a block away from the train station.
Stayed in July 2025
Reviewed: 30 June 2025
Michelle
ItalyThe room floor was not clean - we found ear protectors below the bad, as well as cut nails. The bathroom is really small, and there is water all over the place after taking a shower. We were there in the middle of a heat wave and it was very difficult to sleep, because we needed to sleep with windows opened and it was very loud outside, even during late hours and in the first hours of the morning.
The location is amazing - really close to the train stations and the old city center.
Stayed in June 2025
Reviewed: 29 June 2025
Alan
United KingdomLocation to central Lille and walking distance to the Eurostar
Stayed in June 2025
Reviewed: 29 June 2025
Peter
United KingdomThe property was very clean, great location and great helpful staff
Stayed in June 2025
Reviewed: 29 June 2025
Kevin
United KingdomNothing really
THis is the third time I've stayed at the Grand, and as before it was excellent. The staff are friendly, helpful and welcoming. The room adequate and comfortable. Breakfast O.K. I certinly hope to return next year.
Stayed in June 2025
Reviewed: 26 June 2025
Angela
United KingdomBasic
Location
Stayed in June 2025
Reviewed: 23 June 2025
Diego
FranceMissing the air conditioner in the room, but it was precise in the reservation.
Design, stuff very nice. Position perfect for the city center of Lille and 4 min walk from the train station. A bit expensive for 1 night, but ok as there was the concert of Ed Sheeran and la Fêté de la musique.
Stayed in June 2025
Reviewed: 1 June 2025
Karoline
NetherlandsI have no dislikes
Great staff and great location
Stayed in June 2025
Reviewed: 23 May 2025
Deborah
United KingdomN/A
Location was very good. Ideal for both train stations and old town. Staff were very friendly and helpful. Originally I had no kettle in my room but after asking for one, I was upgraded to a double room. Rooms were clean , bed comfortable but the room was on the small side if sharing.
Stayed in May 2025
Reviewed: 22 May 2025
Whitelegg
United KingdomThe only small downside for me was that the access to the bathroom was somewhat cramped.
The location was excellent. The staff were very good, friendly and efficient.
Stayed in April 2025
Reviewed: 10 May 2025
Janet
United KingdomThe room was a little noisy at night but that isn’t the hotels fault
The room was spacious clean and comfortable. We didn’t eat in the hotel. It’s very handy for both railway stations and the old town. Staff were very helpful and friendly
Stayed in May 2025
Reviewed: 8 May 2025
Bodevin
United KingdomVery helpful and friendly staff, very reasonably priced
Stayed in April 2025
Reviewed: 27 April 2025
Diana
United KingdomVery good location, 10 minute walk from Lille Europe, and less than 5 minutes from Lille Flandres railway stations. Close to the historic area of Lille, lot of nearby restaurants and cafes. The staff were very pleasant and helpful. The bathroom was well equipped with plenty of towels.
Stayed in April 2025
Reviewed: 19 April 2025
Sally
United KingdomThe bathroom is tiny, though the shower is great, the walls are thin and you can hear people talking in the next room.
Excellent location near the stations and the town centre, efficient and friendly staff, adequate breakfast, room fine for a single person.
Stayed in April 2025
Reviewed: 18 April 2025
Gerald
United StatesWould have liked eggs and cooked meats for breakfast, having come from Amsterdam and Brussels, but that is just what I like for breakfast.
Across the street from Lille Flandres train station and easy walk to Old Town part of the town. Friendly staff and clean hotel. Good Continental breakfast with breads, cheese, cold cuts, cereal and juice.
Stayed in April 2025
Reviewed: 17 April 2025
Judith
United KingdomExcellent location.
Stayed in April 2025
Reviewed: 10 April 2025
Deborah
United KingdomSuperb staff. Very welcoming and helpful. Perfect location near to everything. Great breakfast.
Stayed in March 2025
Reviewed: 8 April 2025
Jody
United KingdomMore expensive than expected. A bath tub but maybe I’m asking too much.
Very clean, nicely furnished rooms, excellent shower.
Stayed in April 2025
Porto-Vecchio, France
Kŭrdzhali, Bulgaria
Sivota, Greece
Dominical, Costa Rica
Johor Bahru, Malaysia
Vitebsk, Belarus
Beaune, France
Bintulu, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content