Recensioni su Hotel le Lapin Blanc 4 stelle

Dear Laura, Thank you for taking the time to share your impressions of your stay with us. We are delighted that you appreciated our ideal location in the Latin Quarter. We are sorry, however, to learn that your experience with our reception team did not fully meet your expectations. Please be assured that we will address this with our staff to ensure more attentive and responsive service in the future. We truly hope to have the chance to welcome you back and provide you with a more seamless experience. Wishing you a lovely day, Warm regards, Tenzin

Dear Laura, Thank you for taking the time to share your impressions of your stay with us. We are delighted that you appreciated our ideal location in the Latin Quarter. We are sorry, however, to learn that your experience with our recepti… Mostra altro

Dear Ruggero, Thank you very much for your kind feedback regarding the cleanliness, the friendliness of our team, and our location. We are pleased to read that you found it to your liking. We truly appreciate your suggestion about having fresh fruit at breakfast. Altough we provide fruit salad every morning. We hope to welcoming you again in the future. Wish you a wonderful day. Best regards, Tenzin

Dear Ruggero, Thank you very much for your kind feedback regarding the cleanliness, the friendliness of our team, and our location. We are pleased to read that you found it to your liking. We truly appreciate your suggestion about having f… Mostra altro

Dear Marco, Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay, especially the friendly staff, the location and the comfort of your room. We look forward to welcoming you back on your next visit. Have a wonderful day! Best regards, Louna.

Dear Marco, Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay, especially the friendly staff, the location and the comfort of your room. We look forward to welcoming you back on your next visit.… Mostra altro

Dear Giovanna, Many thanks for your wonderful comment! We are delighted that the location, the staff and the welcome of our team, as well as the comfort of your room, have contributed to making your stay a pleasant one. We look forward to seeing you again soon! Wish you a very nice day, Kind regards, Tenzin

Dear Giovanna, Many thanks for your wonderful comment! We are delighted that the location, the staff and the welcome of our team, as well as the comfort of your room, have contributed to making your stay a pleasant one. We look forward to s… Mostra altro

Dear Miriam, Thank you for taking the time to share your feedback. We sincerely regret that the room change caused you such discomfort that it affected your overall experience at our hotel. We also regret that you did not inform us of your dissatisfaction with the new room, as we would have been more than willing to address the issue. On your second day, before you left the hotel, we inquired whether you had noticed any issues with your room. After explaining the situation, you kindly allowed us to enter and inspect it. A technician was sent to assess the room, and we discovered that there was indeed a problem with the shower. As it was not possible to leave you in that room, we had no choice but to proceed with an unexpected room change, which was unfortunately beyond our control. We explained that our showers had been recently renovated and that this was an unforeseen defect. We did our best to minimize any inconvenience to you. The alternative room you were assigned is the same size as your original room, with the only difference being the bathroom design, which may have given the impression of a smaller space. We sincerely apologize for the oversight regarding your room cleaning the following day. We have investigated what happened, and the staff confirmed us that you put the do not disturb sign, unfurtunately even if you asked at the reception for the cleaning, if there is the do not disturb sign we don't have the right to get inside the room. Regarding breakfast, we are surprised that you did not mention your dissatisfaction earlier. Had we been aware from the first day, we could have refunded the remaining days, as breakfast was included in your reservation. We offer a basic continental buffet, but we understand that each guest has different preferences. For this reason, we also provide recommendations for nearby restaurants that offer a variety of breakfast and brunch options. We always encourage our guests to communicate any concerns or requests so that our team can do its best to accommodate their needs. Despite the issues you encountered, we hope you still had a pleasant stay in Paris. Once again, please accept our sincere apologies for any inconvenience caused. We wish you a nice day, Hôtel le lapin blanc

Dear Miriam, Thank you for taking the time to share your feedback. We sincerely regret that the room change caused you such discomfort that it affected your overall experience at our hotel. We also regret that you did not inform us of your… Mostra altro

Dear Sandra, Tank you for taking time to leave a review. We are happy to know that you had a good stay at our hotel and that the service of our team and breakfast was of your liking! We will take in consideration your opinion to keep getting better. We wish you a lovely day, Jessica

Dear Sandra, Tank you for taking time to leave a review. We are happy to know that you had a good stay at our hotel and that the service of our team and breakfast was of your liking! We will take in consideration your opinion to keep … Mostra altro

Cara Paola, Grazie per aver trovato il tempo di lasciare una recensione, Ci dispiace molto che non si sia trovata bene nel nostro hotel. Abbiamo verificato la stanza il giorno della sua richiesta, quando abbiamo verificato la temperatura della stanza era di 24 gradi, la climatizzazione funzionava correttamente, quindi non abbiamo messo un riscaldatore extra nella stanza, il giorno successivo che lei ha detto di volere la stanza ancora più calda le abbiamo fornito un riscaldatore extra. Purtroppo durante il suo soggiorno non avevamo camere disponibili per offrirle un cambio di camera, tuttavia dopo averle dato il riscaldamento non abbiamo ricevuto altre richieste da parte sua. Per quanto riguarda l'upgrade della camera, quando si vince l'upgrade sul porta carte che diamo ai nostri ospiti durante il check-in non è per il soggiorno effettivo ma per una prenotazione futura, le politiche per il nostro gioco sono sul cartello accanto alla nostra reception. Siamo sorpresi di sapere della cattiva accoglienza che avete ricevuto, i nostri clienti sono sempre contenti e apprezzano l'attenzione e la disponibilità del personale, tuttavia verificheremo chi era la persona che ha effettuato il vostro check-in in modo da poter prendere delle misure al proposito. Vi auguriamo una buona giornata, Hôtel le lapin blanc

Cara Paola, Grazie per aver trovato il tempo di lasciare una recensione, Ci dispiace molto che non si sia trovata bene nel nostro hotel. Abbiamo verificato la stanza il giorno della sua richiesta, quando abbiamo verificato la temperatu… Mostra altro

Dear Giovanni, Thank you for taking time to leave a review, We are so sorry that the breakfast was not of your liking and that it has an impact on your point of view towards the hotel; We are pleased to offer two types of breakfast at our hotel, nevertheless we will be always happy to give recommendations of restaurants close by to the hotel for clients who are looking for a must elaborated or precise breakfast or brunch. Don't hesitate to come back to us if there are other factors besides the breakfast that had an impact on your stay with us, we try to get better every day, so your point of view is important for us. We wish you have a lovely day! Hôtel le lapin blanc

Dear Giovanni, Thank you for taking time to leave a review, We are so sorry that the breakfast was not of your liking and that it has an impact on your point of view towards the hotel; We are pleased to offer two types of breakfast at o… Mostra altro

Dear Andrea, Thank you for your kind review. We are glad to know that you enjoyed your stay in our hotel. The elevators in Paris are usually small, the building structure in Paris usually doesn't allow for a larger elevator. Nevertheless, We hope to welcome you again for your next trip to Paris! Wishing you a wonderful day! Best regards, Tenzin.

Dear Andrea, Thank you for your kind review. We are glad to know that you enjoyed your stay in our hotel. The elevators in Paris are usually small, the building structure in Paris usually doesn't allow for a larger elevator. Nevert… Mostra altro