8.1

Reviews of Hôtel Le Plaisance 2 stars

10 rue des cormorans, 40200 Mimizan-Plage, France

  • Mark

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    We love mimizan plage.the hotel is convenient to the centre with a short walk . Free parking opposite ( we worked it out for ourselves ).the walk to the beach is a couple of minutes away too .there is a restaurant and a bar here but we didn't use it .room. was big enough for the short time we got to spend in it .

    I had a request for payment from the hotel around a week prior to our arrival date evan though i had a pay at property agreement. When i tried to give an arrival time from the list of times available on the web page i was told denied .than the payment requests continued .I tried to call hotel as I thought my booking. Com account had been hacked .there was nobody to answer the call so I left a voice mail .they recieved it and returned another email mail in French. When we arrived we had to wait for two and half hours for the reception to open and to book into our room .it states outside opening times for reception are 530 so why ask for an arrival time if your not going to book us in .we understand we are in france and found the language barrier hard for our first time ever .we communicated via Google translate .that's fine as we can't speak fluent French. A guy arrived and didn't seem interested atall .in fact I found him quite arrogant.he just spoke to the lady but ignored us .we took our luggage in and re loaded our car to save time in the morning, but the guy just watched our every move .we weren't made to feel welcome ,they didn't ask if we enjoyed our stay the morning we left .nobody explained the keys ,which door to come in on night etc .it has took the shine off our return to mimizan plage .we will come back but not to this hotel where we felt unwanted .

    Property response:

    Hello, we are sorry that you are disappointed with your stay but I think you are wrong. We responded several times to your request for arrival at 3 a.m. explaining that there was no night reception. The payment request sent to you by booking was for the security of the reservation because you had entered an incorrect card number. We could therefore have cancelled your reservation but we were indulgent. We do not morke your actions at all, we try to ensure that your stay goes as well as possible even if unfortunately we did not manage to understand each other. Mr. said hello to you several times upon his arrival but you may not have heard him...

    Hello, we are sorry that you are disappointed with your stay but I think you are wrong. We responded several times to your request for arrival at 3 a.m. explaining that there was no night reception. The payment request sent to you by bookin… Show more

    Hôtel Le Plaisance
    27 August 2025
  • John

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Excellent location welcoming, friendly offered what we wanted

    Some pedestrian and traffic road noise but what do you expect in such an excellent location in a holiday town during the French holidays.

  • 7.0 Good
    Michel

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Nils

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Daniel

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Great

  • Clare

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Great location, friendly owner

  • See the hotel
  • 7.0 Good
    Paul

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
  • Robert

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
  • Tomas

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Pleasant short stay. Thank you very much!

  • See the hotel
  • Ken

    Reviewed: 1 October 2024 · Stayed in October 2024

    Verified review

    Nothing

    The manager was extremely aggressive and threatened me when we attempted to bring our dogs in despite it claiming to be dog friendly. We had checked in, then took the dogs for a walk before taking them in, he was violently aggressive and ordered us to leave immediately

    Property response:

    Your comment is totally false. We do not assagree anyone. We accept animals, but one per room. You arrived without signalling that you had three dogs. You concealed the presence of your dogs during your registration and you pretended not to understand when you were remarked. Under no circumstances have we been aggressive or violent. You have false words.

    Your comment is totally false. We do not assagree anyone. We accept animals, but one per room. You arrived without signalling that you had three dogs. You concealed the presence of your dogs during your registration and you pretended not t… Show more

    Hôtel Le Plaisance
    1 October 2024
  • Normand

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review
  • Dina

    Reviewed: 27 August 2024 · Stayed in July 2024

    Verified review

    It was in a good location.

    The air conditioner was over my head in bed and dropped on me all night. Also, the proprietor was unpleasant with us about early check in - he ended up locking the outer door to prevent any attempt to enter before 4:00, a bit surly.

    Property response:

    To be more precise, we were overwhelmed by your insistence on wanting to get your room before the scheduled time, especially since we were in full service of the restaurant. We explained to you that we could not welcome you before but you were still insistent and unpleasant. We simply responded to your own behaviour.

    To be more precise, we were overwhelmed by your insistence on wanting to get your room before the scheduled time, especially since we were in full service of the restaurant. We explained to you that we could not welcome you before but you w… Show more

    Hôtel Le Plaisance
    28 August 2024
  • See the hotel
  • 7.0 Good
    Claire

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review
  • Juliet

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    Location, so close to the beach, plenty of parking, nice reception

  • Jane

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    Ideal location, close to town and beaches. Spotlessly clean and comfortable with good parking facilities. Friendly and welcoming.

    Nothing not to like.

  • See the hotel
  • Deborah

    Reviewed: 28 July 2024 · Stayed in June 2024

    Verified review
  • Gareth

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review

    Location

  • Henry

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    Welcoming staff, comfortable room, good breakfast.

  • See the hotel
  • Nathaliepie

    Reviewed: 30 October 2023 · Stayed in August 2023

    Verified review
  • Chris

    Reviewed: 18 September 2023 · Stayed in September 2023

    Verified review

    Staff very welcoming. Good location.

    Nothing I can think of.

  • 7.0 Good
    Valentina

    Reviewed: 2 September 2023 · Stayed in August 2023

    Verified review
  • See the hotel
  • David

    Reviewed: 10 July 2023 · Stayed in July 2023

    Verified review

    Comfortable, style of furnishings Friendly owner Good wi fi Close to beach Car park

    Room was hot due to blinds not being closed to the direct sun

  • Stephen

    Reviewed: 7 July 2023 · Stayed in July 2023

    Verified review
  • Debbie

    Reviewed: 23 June 2023 · Stayed in June 2023

    Verified review

    Le plaisance is so convenient for the beach & the staff are really great. Excellent balcony!

    Bed sunk in the middle

  • See the hotel
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Maya Koh Lanta Resort

Ko Lanta, Thailand

Hanagoyomi

Nanao, Japan

Avlitis

Ermoupoli, Greece

Ferienhaus Emberger

Fügenberg, Austria

Mirror Houses

Bolzano, Italy

B&B L'annunziata

Bari, Italy

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...