No complaints in general. For the paid price, it's a good accommodation for a short stay in a great location. Would recommend the hotel installing mosquito screens on the windows (we were in the last floor and could get hot). We had 7 mosquitoes in the room and had to close the window during the night.

Location, staff is nice!

Stayed in September 2025

no complaints.

This structure was in the middle of the old city and was from the same era. This gave the lodger a feel for daily life. The owner was very welcoming and congenial. The restaurant below was excellent .

Stayed in July 2025

Great location, unique kind if building and very friendly and responsive staff.

Stayed in August 2025

The window is small and the room was hot. (Summer time)

The location.

Stayed in July 2025

N/A. Great value for money. Simple.

Friendly staff, great welcome, wonderful location.

Stayed in July 2025

It can get hot in the high floors in the summer since there is no air conditioning.

Excellent central location in the heart of the old town. New management is extremely kind and responsive to customer needs.

Stayed in June 2025

The staircase could have better lighting perhaps.

The locataion is very good for the old part of the city with lots of lovely shops nearby. It's an old hotel with lots of character. Lovely coffee and croissants in the morning. Luke and Anais are excellent hosts and were very friendly and helpful with lots of restaurant recommendations and general info. for the 4 days that we stayed at their hotel.

Stayed in June 2025

Located above a bar, which shuts in the evening so have to make your own way in with a door code.

Nice location in old town.

Stayed in May 2025

This is not so much a question of ´not liking' an aspect of the hotel but be aware that a lodging of this era will not have a lift and the stairs are steep and narrow; so don't arrive with a big, heavy suitcase.

Well-located for exploring the old city. Friendly, helpful staff who made us feel welcomed. We enjoyed its old-world character.

Stayed in May 2025

Quirky old hotel in a very old building with a cafe/bar on the ground floor. Owner/attendant was extremely friendly and helpful. No elevator, the stairs will test your sobriety. Nevertheless, really enjoyed staying here at a fantastic location in a fantastic city.

Stayed in May 2025

When you enter the building at night, the hallway is very dark. We had to use a cell phone light to navigate to the next door where we found the stairwell light.

Bedroom and bathroom were both good sized. Loved the beamed ceilings. Easy walk from the train station.

Stayed in May 2025

Be aware that Bayonne is pretty much shut down on Sundays. No shops are open and very few places to eat. This hotel’s bar/front desk is also closed. I was able to get in & out because I had the door code.

The front desk/bar ladies were nice. The room was comfortable but basic. The breakfast was decent, with fresh-squeezed juice. The front desk lady assured me that my top-floor room was “tres tranquille” (quiet) and it was.

Stayed in May 2025

There is a very narrow staircase going up, and sometimes the light switch is not in the right spot for you to find

Right in the center of town

Stayed in April 2025

The building is very old, contributing toots charm. However the steps are narrow with a turn on each level making it a challenge to maneuver baggage.

The room was charming. New bathroom with great shower. Great location. The breakfast was very ample, tasty and inexpensive

Stayed in May 2025

Very clean and comfortable room. Great location. You go up a staircase through a door in the back of a small Bar and maybe that makes some people give it a lower rating but the room was great. Very friendly staff.

Stayed in April 2025

breakfast time at bit late

Good mood. Friendly staff

Stayed in March 2025

We could hear neighbouring rooms

Very comfortable and clean. Very happy, especially with the location

Stayed in February 2025

A bit old and musty but that’s fairly obvious from the photos.

Good location and friendly staff.

Stayed in November 2024

quirky building and very comfortable room in great location

Stayed in October 2024

Great location in centre of pedestrian part of the old city. Ground floor has bar/cafe serving breakfast and lunch. Staff very friendly. Beautiful historic building.

Stayed in September 2024

Nothing

Hotel le Port-Neuf is an easy 5 minute walk from the General de Gaulle car park and is in Rue Port-Neuf, which is a narrow pedestrian street in the middle of the old town and one of the most famous. The hotel is a simple, private hotel and bar and the welcome was very friendly. Our superior room (no6) is on the first floor overlooking the street and is spacious and comfortable. To be honest, I book a superior room on the basis that it will usually be larger, and that is certainly the case here. It is however nicely designed and has easy chairs, desk and a nice picture on the wall, and the bathroom is modern and smart. People used to upmarket, modern hotels might decry the lack of a wardrobe and chest of drawers, but we are fine with a shelf and a clothes rail, because that is often what traditional hotels in ancient buildings are like. Obviously the only potential downside re our room being at the front is potential noice from the street later on, but it turned out not to be a problem as far as pedestrians are concerned. I have to say however that we were wakened at about 6 o’clock each morning by the noice of a delivery truck parking just outside the hotel and unloading pallets of goods for the store opposite. We got used to it and didn’t mind too much, but it is something to think about if it would bother you having a front facing room. We elected to have breakfast in the hotel and it is a simple affair but very nice and we enjoyed freshly squeezed orange juice, yogurt, bread and croissants with various jams, and good coffee. We were certainly very comfortable for the three days we were here. We like the traditional style of the hotel and the owner and his wife were charming. Add its central location and nearby parking and this hotel ticked all the boxes for us. We would certainly stay here again and look forward to coming back.

Stayed in September 2024

It

Beautiful old building

Stayed in September 2024

Staff and location

Stayed in September 2024

Liked everything - loved staying in historic building

The staff. The guy was so helpful. A fantastic welcome. Thank you!

Stayed in August 2024