Only two things - no real hotel bar and very very basic breakfast, which when busy they are very slow to re-stock. Just don't include breakfast and have it at a cafe in town instead - perfect

Amazing staff and beautiful old historic building. Don't think the location could have been any better

Stayed in June 2025

Great location. Wonderful helpful staff.

Stayed in August 2025

The bathroom could have been cleaner. We could not figure out how to shower without making a lake in the bathroom. You must transport your luggage 4 blocks from the parking garage to get to hotel - i was glad to have switched to a backpack.

Excellent location, a block or two from the central fountain (Pompedieu?) Close to a Monoprix (french Target with grocery). Extremely cool lobby - unfortunately I had to change the reservation and missed out on one of the very cool rooms. Bed and A/C were very comfortable. Staff was extremely accomodating.

Stayed in August 2025

No working electricity outlet next to bed. Arico was just ok.

Location in centre of town.

Stayed in August 2025

We had a lovely room, it was a modern comfortable room, staff were friendly & helpful. Brilliant location! Good airconditioning, which is really important as it was extremely crazy hot outside.

Stayed in August 2025

Bathroom a bit tired

Great location and an historic building

Stayed in July 2025

Location and building.

Stayed in August 2025

Dated interior. Parking and accessing the property with a car is difficult.

Nice atmosphere and good location.

Stayed in June 2025

Bed itself was comfortable, however pillows were far to hard

Centrally located. Balcony upgrade was fantastic for an evening drink overlooking local church and rooftops. Hotel itself had a great feel and staff were helpful.

Stayed in July 2025

Although the kettle was a bit rusty, they provided two complimentary bottles of water.

The location is perfect for exploring the city. We booked three rooms: one spacious and two smaller ones, where I struggled to open my suitcase properly. The small lift is adequate for transporting luggage. The hotel features a beautiful historic building and lobby! We love it! The air conditioning works well for the hot summer months.

Stayed in July 2025

Nothing

Clean and comfortable.

Stayed in June 2025

Room was on the small side, but that was to be expected.

Lovely old convent converted into hotel reception and advice given excellent.

Stayed in July 2025

Better to book direct. We paid the equivalent price to a Superior room for a Double Comfort room.

Great position, lovely lobby.

Stayed in June 2025

Lift very small. Breakfast ok but fairly basic compared with others

Receptionists very helpful and friendly

Stayed in June 2025

Found the room a bit small and dated

Great location and friendly staff who were happy to help

Stayed in June 2025

When checking in, the front desk clerk was on the phone the whole time. Checking in while on the phone. There aren't many outlets.

The room was minimal. A normal air conditioner was fine. Very close to the Cours Mirabeau, so it's easily accessible.

Stayed in June 2025

Rooms quite basic and faced and interior courtyard.

Location was excellent

Stayed in June 2025

Breakfast was VERY EXPENSIVE.

Location and staff

Stayed in June 2025

We had a "Travel" suite which was rather large. There is a small window. Apparently one room in this hotel has a balcony and I would go for that room. Small slow elevator and your room might involve also using some stairs. Ours did. Quiet right in the middle of town. Bear in mind this is a 3 star hotel.

It is very historic and quite as well as clean. Right in the center of town. Recommend you park at Migret which is covered and secure and about $25.00/day. It is about 500 yards from the hotel. Pay attention to the elevators if you have baggage as some do not go all the way to street level.

Stayed in June 2025

The bed was soft and very uncomfortable and the pillows were awful.

The location of the hotel in old town Aix-en-Provence was outstanding, less than 100 yards off the main pedestrian street of Cour Mirabeau where there was a retail street fair on three separate days. It was a matter of steps to restaurants and shops and right in the midst of this very "alive" part of the city. The staff, no matter what time of day, was outstanding; friendly and helpful and responsive to requests (especially "Red" at reception)

Stayed in June 2025

There was no recycling.

Excellent hotel with nice staff in a good location. Better than a lot of four star hotels.

Stayed in June 2025

The hotel is a beautiful old abbey centrally located in Aix En Provence.

Stayed in May 2025

No recycling

The location is excellent and the staff are very nice and helpful. Overall an excellent hotel.

Stayed in June 2025

Great location, comfortable clean rooms and friendly staff

Stayed in June 2025