Reviews of Les Chants d'Ailes - Hôtel Face Mer 3 stars
11 Boulevard Bellanger, 44420 La Turballe, France
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Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewPlease understand that I am trying to be fair here, but while this hotel was clean and tidy, we've stayed in more inviting places in France. Booking in felt as if we were being lectured. Three breakfast choices were offered, and we selected the middle one, drink and a croissant for €6, but the Proprietor was careful to stress the "one drink" aspect, Next morning, our croissants were stale, clearly left over from the previous day, and I was watched closely while I poured my single coffee, The same on the next two days, with "one drink" stressed each time, but fortunately, the croissants were better. Our room design made very poor use of the available space, which resulted in the two of us constantly having to reverse and squeeze past each other, an unnecessary inconvenience, though not too much of a problem after 30 years together. The best aspect of our stay were the excellent seafood restaurants in La Turballe, but our hotel was a minor disappointment, though admittedly for relatively trivial reasons.
The Proprietor's general manner, I'm sure he didn't mean it that way, but it was if we were being addressed as schoolchildren.
Sir, we ll answer you point by point because you ve clearly forgotten some things. Indeed, there s always the client s version and the service provider s. We ll also be fair in our version of events. Regarding the reception, you should know that we always adapt to our client s behavior when they come to us! This is called the mirror effect. We reflect the image we receive! Sympathy begets sympathy, disdain begets disdain, etc. Indeed, you didn t smile at all...you seemed to have come more for a funeral than for a vacation... We like clients who come to us with a smile and a zest for life. Regarding our breakfasts: we only offer 2 options, not 3. An EXPRESS at €6 for small eaters in the morning (1 cup of hot drink, 1 glass of fruit juice and 1 croissant) and a COMPLETE with an all-you-can-eat buffet for €11. You opted for the express. It was clearly a matter of saving money. This would not have been a problem in itself if you had not granted yourself, from the first day, the right to go and pour yourself a coffee several times. The next day we reminded you of the composition of our EXPRESS breakfast but you continued to go and pour yourself several times. We therefore thought it appropriate, on the 3rd day, to give you a stricter reminder, like at school in fact, because you were behaving like a child! It is terribly unpleasant to see customers like you who cheat and who do not respect anything. Needless to say, our margin on the EXPRESS breakfast was negative with you. Regarding the remark about the croissants, you clearly had to find something to criticize us for! You should know that they come EVERY MORNING from our artisanal bakery in La Turballe. Regarding the room, you chose and booked a SMALL STANDARD DOUBLE ROOM. It was indeed the smallest in the hotel, but also the least expensive, and it was undoubtedly this last point that influenced your choice. Its size is clearly stated on the Booking.com website. Obviously, price is more important to you than anything else, but unfortunately, as they say in France, you can t have your cake and eat it too! One last thing, know that your opinion is far from insignificant, but it is not at all objective!
Sir, we ll answer you point by point because you ve clearly forgotten some things. Indeed, there s always the client s version and the service provider s. We ll also be fair in our version of events. Regarding the reception, you should know… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGreat hotel very friendly staff clean and spacious
Nothing to dislike
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewPerfect location for visiting La Turballe and walking across the road to the beach! Parking facilities at the back of the hotel was really convenient. The hotel is nicely decorated and offers all that you need.
The room was very small for a family of 3. There are no lifts so it’s a daily climb up the stairs but it kept us fit! We paid for breakfast on one morning and felt that it could offer more.
Thank you for taking the time to share your review following your stay at the Hôtel Les Chants d'Ailes. We take great pleasure in reading your satisfaction with the location, setting, decoration and services of our establishment. Regarding your remark about the small size of the room, we would like to point out that the surface area of 17.80m² is mentioned in the description of the room. The information that we do not have an elevator and that we have 2 floors is also specified in the description of the hotel. Our breakfast is not included in the price of the room, it is an additional charge. This information is also indicated. Thank you for your understanding. Kind regards.
Thank you for taking the time to share your review following your stay at the Hôtel Les Chants d'Ailes. We take great pleasure in reading your satisfaction with the location, setting, decoration and services of our establishment. Regard… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewComfy, breakfast lack of local products except bread. Beachfront.
Thank you for taking the time to share your review following your stay at the Hôtel Les Chants d'Ailes. It is true that our breads (Bagatelles, cereals and wholemeal) + our croissants as well as our brioches come from the Delestre bakery in La Turballe. We would also like to point out that our fresh organic eggs come from the Ferme du Bois de Boulle in La Turballe and our fruit and plain yogurts are local farm products from Saint Michel Chef Chef (44) or Herbignac (44). Kind regards.
Thank you for taking the time to share your review following your stay at the Hôtel Les Chants d'Ailes. It is true that our breads (Bagatelles, cereals and wholemeal) + our croissants as well as our brioches come from the Delestre baker… Show more
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewReviewed: 7 December 2023 · Stayed in November 2023
Verified reviewReviewed: 8 October 2023 · Stayed in October 2023
Verified reviewFriendly, helpful owners. Nice location with sea view. Very clean.
There's nothing we didn't like.
Reviewed: 19 June 2023 · Stayed in May 2023
Verified reviewReviewed: 13 October 2022 · Stayed in September 2022
Verified reviewReviewed: 25 September 2022 · Stayed in September 2022
Verified reviewLocation good
Evening meals should have been available
Sorry but we are not a restaurant so we do not offer a catering service. We are a hotel with breakfast service. Kind regards. The Management.