Reviews of Hôtel Les Trois Luppars 3 stars
49 grand place, 62000 Arras, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe reception staff v nice
The room was tired hot and cramped . The toilet made a big noise after flushing that continued . Furnishings were terrible drab and worn . The photos were deceptive. All in all a shabby dark depressing experience. One teeny window . I wanted to leave straight away .
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSuperb customer service
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe breakfast served its purpose. Good start of the day. Very friendly staff. There was no problem with double bed room. The hotel is located in the center so parking is not easy in the afternoon. We got detailed information about the free and paid options.
Looking for a parking space. We went to the hotel to ask where to park and were given information. It was not clear beforehand how it worked.
Dear Jolanta, Thank you very much for taking the time to share your impressions. We are delighted that you enjoyed our hospitality, the comfort of your stay and the breakfast. Regarding parking, we understand the difficulties sometimes encountered in the city centre and will ensure that we better inform our guests in advance about the various options available. We look forward to welcoming you back for another pleasant stay. Best regards The team at Hotel 3 Luppars
Dear Jolanta, Thank you very much for taking the time to share your impressions. We are delighted that you enjoyed our hospitality, the comfort of your stay and the breakfast. Regarding parking, we understand the difficulties sometimes enco… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was a historic landmark on the outskirts of side but clean and relatively new. They were smack in the middle of restaurants and some very old historical landmarks
No AC but it wasn’t a show stopper. We could open the window and use a fan no big deal
Dear Tereposky, Thank you very much for your kind comments about our team and for your positive feedback. We are delighted that you enjoyed the location and historic charm of the place. Regarding the air conditioning, we have taken note of your comment. We look forward to welcoming you back! Kind regards, team hotel 3 luppars
Dear Tereposky, Thank you very much for your kind comments about our team and for your positive feedback. We are delighted that you enjoyed the location and historic charm of the place. Regarding the air conditioning, we have taken note of … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation, friendly staff, comfortable, I would go back
A little dated, but that is part of the charm
Dear Guest, Thank you very much for your kind feedback! We're delighted to hear that you enjoyed your stay, especially our location, comfort, and the friendliness of our team. We appreciate your comment about the slightly dated style. It’s true that it adds to the charm and character of the place. We look forward to welcoming you back to Arras! Constance - Receptionist Hôtel Les 3 Luppars
Dear Guest, Thank you very much for your kind feedback! We're delighted to hear that you enjoyed your stay, especially our location, comfort, and the friendliness of our team. We appreciate your comment about the slightly dated style… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent central location. Good breakfast.
Basic and small rooms.
Dear guest, Thank you for your feedback. These comments are valuable and help us to improve the comfort of our guests. We hope to welcome you back soon and offer you a more enjoyable experience. Best regards, The 3luppars Hotel Team
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat parking nearby and good to be welcoming for my small dog too. The staff were exceptionally helpful and friendly. They even offered a dog bed and a bowl for my dog. A great gesture although I had already brought them for my dog.
The bedroom was quite small but not much can be done about that, especially as it was for one person and a small dog. It would be a nice touch to have a light in the shower area. I am sure that could be easily resolved.
Hello, Thank you for your feedback. We are delighted that you appreciated our welcome, the friendliness of our staff, and our location. We are happy that your dog felt welcome with us. We have taken good note of your comment about the light in the shower and will look into it promptly. Best regards, Diogo - Réception Hôtel Les Trois Luppars***
Hello, Thank you for your feedback. We are delighted that you appreciated our welcome, the friendliness of our staff, and our location. We are happy that your dog felt welcome with us. We have taken good note of your comment about the ligh… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe Location.
Room size small,
Dear guest, Thank you for taking the time to leave us a review. We are delighted to hear that the location of our establishment in the heart of Arras met your expectations. We regret that the size of your room did not contribute to your satisfaction during your stay, and we will take your feedback into account for future improvements. We look forward to seeing you again during your next stay in Arras. Kind regards, Célia - Receptionist Hôtel Les 3 Luppars
Dear guest, Thank you for taking the time to leave us a review. We are delighted to hear that the location of our establishment in the heart of Arras met your expectations. We regret that the size of your room did not contribute to your sat… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely hotel. Lovely staff. Lovely location.
Breakfast finishes at 1000, but plenty of options very close by.
Thank you very much for your excellent review and compliments regarding our hotel and our team. We are delighted that you enjoyed your stay with us. We have also taken note of your comment regarding breakfast hours. Your feedback is valuable and helps us to continuously improve the quality of our services. We would be delighted to welcome you back on your next visit. Kind regards, Kais 3luppars hotel team
Thank you very much for your excellent review and compliments regarding our hotel and our team. We are delighted that you enjoyed your stay with us. We have also taken note of your comment regarding breakfast hours. Your feedback is valuab… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent location, right on the square. You can park for free on the square or in the underground carpark for 20 euro a night. Lots of places to eat, plenty of choice. Friendly staff. Lovely big rooms with comfy beds and clean towels. Great breakfast plenty of choice - gorgous croissants. Lovely little courtyard - we had a drink and cheeseboard in the evening - great value. Woke up to a Saturday market, loads if stalls, great atmosphere.
It was very warm and there was no air conditioning. We had a fan though.
Dear guest, Thank you for your kind words. We appreciate you taking the time to share your experience with us and that it met your expectations. We look forward to welcoming you back to our hotel. Kind regards, Constance & Célia Receptionists Hôtel Les 3 Luppars
Dear guest, Thank you for your kind words. We appreciate you taking the time to share your experience with us and that it met your expectations. We look forward to welcoming you back to our hotel. Kind regards, Constance & Célia Re… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located on the Grand Place so close to restaurants and bars . The Grand Place car park is free from 6 p.m. to 9 a.m. and there is 24 hour free car parking at the Rosati car park, Mail des Rosati, 62000 Arras, which is 6-minute walk from the hotel.
We had a room at the top of the hotel and was a little tight mainly because of the low beams which may be difficult for people over average height however we did enjoy our stay.
Hello, Thank you for your feedback following your stay with us. We are delighted that you enjoyed our hotel's location, which is ideal for taking advantage of Arras' lively atmosphere. We also appreciate you sharing the valuable parking information, which will be very helpful for our future guests. We have taken note of your comment regarding the space in your room, which is typical of our building's architecture with its exposed beams. Best regards, Diogo - Front desk Hôtel Les Trois Luppars***
Hello, Thank you for your feedback following your stay with us. We are delighted that you enjoyed our hotel's location, which is ideal for taking advantage of Arras' lively atmosphere. We also appreciate you sharing the valuable p… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified review