Customer service was below the level you would expect from a four star hotel. About fifteen minutes after arriving at the hotel after a long journey from the UK, a member of staff unceremoniously hurried me and my family out of the jacuzzi - there was no sign on the jacuzzi to say you had to pay for it and we had just seen another family in there, they had left the jacuzzi free and we had no idea it was normally locked. We were not yet aware of the rules and the person who handled this was quite rude and made us feel embarrassed. The lady who was running breakfast and reception at the same time needed more help as she had so much to do. Breakfast seemed a little chaotic as a result. There was not enough space to spread out the breakfast items and it was confusing. Also in the rooms we only had about two to three hangers each. There was only one swim towel in the room for four people. The housekeeping team lost their keys. And then, finally, after we left, we had a phone call asking us if we had used two coffee capsules in the room because there were two missing. We had already been asked about whether we had used any items from the minibar etc at reception when checking out. Generally it seemed as if the hotel staff had perhaps been abandoned by the manager. We also tried to book a massage, raising it a couple of times with the staff but they were unable to help. Having said this the hotel is in such a nice location and has a good ambiance and comfortable rooms.

Pool, breakfast options, decor, size of room, style

Stayed in August 2025

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Stayed in August 2025

This was perfect for a family holiday, lovely pool for small children and the staff were very kind friendly and helpful.

Stayed in August 2025

Too expensive - not good value for money. Pool is smaller than it looks in photos. We had teenagers with us so it didn’t suite them. Good for younger kids though. Location is a bit too far out of the way. Long walk to only a couple of restaurants nearby. Room had no air con so was very hot in august.

Very clean, well kept, friendly staff

Stayed in August 2025

I have no criticisms, this is a lovely small but spacious hotel

Hôtel Les Vignes de la Chapelle is a great location on the il Du Re tucked away in a quite and pleasant corner of the island but offering easy access to the main tourist points. The pool was an nice size with comfortable sunbeds and deck chairs and enjoyed the sun for all of the day. The spa though we didn't use it was spacious and well equipped

Stayed in August 2025

The reception area/sitting area closed at 9pm, so not possible to use the comfortable reading space. parking costs inside as well as renting bikes was very expensive.

We really liked Ivette :) She was so kind and the rest of the stuff as well! The pool area was best and clean and the beds were super comfortable!

Stayed in July 2025

n/a

We loved staying here.The location was great and the staff were lovely and helpful.The breakfast was fabulous.Really convenient cycle hire at the hotel.We all had a massage which was much appreciated too. Thanks to all and we'll hopefully return in future.

Stayed in May 2025

This isn't a hotel. They asked for a deposit for the room in addition to the fee, housekeeping woke us up on the saturday morning and never came back, there are rules for everything, and everything comes at an expensive additional fee. Note, we wanted to rent some bikes they have onsite, they asked for a EUR400 deposit on top of everything. They say "guest wellbeing is our priority" but unfortunately it did not feel like this at all. A shame as this place with its set up and location could be so much nicer.

Location is great and the view on the vines / country side from the pool is fantastic

Stayed in July 2025

The fact that there was no restaurant on site, nor, indeed, anywhere within walking distance. This meant that we had to drive (not very ecological) to a town 7 or 8 kms away.

The room was lovely and it was a very peaceful environment. The breakfast was lovely.

Stayed in July 2025

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Stayed in July 2025

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Stayed in June 2025

being expected to pay for parking when already paying hundreds for our accommodation was rather insulting and a clear and unnecessary money grab. This should be addressed by the owners (and stopped) as leaves a bad impression on an otherwise delightful stay

perfect room with outside patio a huge bonus, where we were served dinner one evening from the on-site takeaway service. friendly, helpful staff

Stayed in May 2025

For us the price is on the upper level and it needs to be considered that parking is 16 € per night

Beautiful Hotel with a lot of love in the Details. Very friendly staff. Home made Yoghurt and Marmelades for breakfast. We also loved the ecological aspect in the House such as composting, biodegradable soaps etc..

Stayed in June 2025

Pool temp a little low

Great breakfast, attentive staff, cleanliness.

Stayed in May 2025

The hotel is in a beautiful, tranquil location. We went out of season but it would be a welcome haven when the island is busy at peak times. The staff were incredibly helpful, arranging bikes and a late checkout for us. Nothing was too much trouble.

Stayed in May 2025

Parking a little difficult

Location was fine but a bit difficult to find, even with Sat Nav. Boutique hotel with excellent quality throughout Very polite and helpful reception and free upgrade. Lovely pool and excellent breakfast. Good price. Will try to return for longer.

Stayed in September 2024

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Stayed in August 2024

Price of the breakfast 18 euros for a continetal breakfast very expensive, although very nicely laid out and good selection. We were lead to believe that the car parking was 6 euros and in fact it was 15 per night !! We had to pay a 200 euro deposit for the room , Iv never paid that before even in a top hotel in London!! I don't expect to pay a deposit that is more than the cost of the room. not for one night anyway.

breakfast was good, nice pool, sun loungers

Stayed in September 2024

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Stayed in September 2024

Nothing to complain about Just know that the bus stop (paradis) is 20 min away - so with big luggage it is to consider

The location, the quality of the breakfast, the facilities, the view, the quiet and the possibility to rent a bike directly at the property

Stayed in September 2024

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Stayed in September 2024

You have to pay extra for trivial things, like parking and (if you're not staying in a duplex) plates and kitchen utensils. Especially the €40 per day for a parking space for charging (Tesla charger) seemed extortionate. You can just park on the street in front of the hotel and charge your car in lots of places on the island. The hotel doesn't really have a restaurant, but they offer breakfast and something from a deli for supper. We just ate out.

We booked a duplex room for a family of 4 and it was a good size, very nice, very clean, everything you want for a family. The pool is large enough and well maintained. Overall the hotel leaves a well maintained, clean impression. It is located on the quiet side of a quiet town next to a vineyard.

Stayed in August 2024

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Stayed in September 2024

Really nothing to dislike. We cycled easily to La Flotte in the evenings but a wee way if you’re not fit. Shelf on headboard is a design fault but hardly a “thing”. Some normal tea bags and some UHT milk would have been much appreciated in the room pack but again, really minor.

Great launch pad for the island but also quick to enter and exit when on a short stay. V friendly staff, low key, simple but all you could need, all amenities, pedal bikes to hire on site and lovely and quiet. Breakfast was spot on - variety and lovely open room. €15 to park in gated area but some places outside.

Stayed in September 2024