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Reviews of Mercure Lyon Centre Beaux-Arts 4 stars

73-75 Rue du Président Edouard Herriot, 2nd arr., 69002 Lyon, France

#24 of 136 hotels in Lyon

Guests' Choice

Review score

Based on 630 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Wonderful Lyon where we stayed at the best hotel.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    X

    Excellent view from our window Very good breakfast with good coffee And VERY serviceminded, nice and helpful people working in your reception.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    A quality room at a central location
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The availability of food & drinks in the hotel itself

    Perfect room ( Privilige) nicely at the city centre

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Central Lyon
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower needed repair to holder and wood work rotted. Had to ask for milk . Breakfast was good, but expensive. Only went once as a result.

    Very central Hotel. No traffic or street noise. Staff were good.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Fine hotel in Lyon
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower with no doors meant showering was not the relaxing event I like it to be. Had to keep an eye on the floors to make sure they stayed dry. The $$ deposit was a surprise and should be more clearly disclosed.

    Excellent location within walking distance of main sites and old Lyon. Mostly clean, good shower pressure. Friendly cheerful staff.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    The breakfast room was too small and the breakfast is not good .
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights

    The breakfast was poor and the place where it was served was awful and small .

    The location and the room were very good .

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great Location and Friendly Staff
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had limited natural light, and I found it a bit pricey, but I would still recommend it overall.

    The hotel is in the best location in the city—walking distance to everything you want to see and do! The staff is very friendly, and the breakfast was delicious

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Comfortable, cosy with great vibes and service!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The room was very compact, barely enough space to open the ironing board! Couldn't get a full view in the mirror because the chair was squashed in front of it

    Everything was great including the staff, cleanliness, comfort of the bed and room. We had a room with the balcony and could see the fountain and square which was great! The location and area is amazingggg, so convenient to enjoy Lyon from here. Highly highly recommended!!!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    View, there wasn't one.

    Location.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    We had a wonderful stay at the hotel and the staffs were very welcoming.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were very kind and they also left a little welcoming note with a small packet of cookies in the room to welcome us. It was really a very sweet gesture.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    I really enjoyed my stay. The hotel is located in a beautiful historic building right in the heart of Lyon. We requested a room with a street view and were delighted to have one overlooking Place des Jacobins. The hotel’s amazing location made it easy to explore the city’s main sights, shops, and cafés on foot. We didn’t have breakfast at the hotel, so I can’t comment on that.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    7.0
    Perfect position and cosy feel.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite small but was comfy.

    Loved its position in the centre of Lyon and the decor.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room’view

    Location

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Couldn’t find any negative feedback

    Centrally located, comfortable room. The hotel offers everything you need. Pet friendly, our dog loved the treat laid out for him in the room

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    I was happy with my stay over all.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    Beds were a bit hard to sleep on and pillows were flat. The breakfast staff was welcoming. The food was ok, but I chose to only eat at the hotel for one morning.

    Location was great, the hotel was pretty and clean. Staff was welcoming.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good location and very good breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The very small rooms.

    Location.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Great location, friendly and helpful staff, very good breakfast, well designed room
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small.

    Great location, friendly and helpful staff, very good breakfast, very well designed room with all the amenities, where you can open the window to let the fresh air in.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable chic boutique hotel. Centrally located.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Great location beautiful amenities and comfortable room
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast room was way too small for the ratio of people in the hotel and felt very squeezed ! The variety of breakfast food was lovely but they need to consider moving to a bigger room !!!!!!

    The location was fantastic, cleanliness and beautiful amenities! Staff were all very friendly and accommodating

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Lovely stay! Helpful staff and perfect location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Aircon wasn’t very strong and needed to be when it was 36 degrees outside!

    Perfect location on central Lyon - everything within walking distance. Staff were so friendly, welcoming and helpful

    Stayed in June 2025

  • Reviewed: 27 July 2025

    9.0
    very enjoyable
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    staff were friendly. Good variety of foods from which to choose

    Stayed in June 2025

  • Reviewed: 26 July 2025

    9.0
    Lyon is a beautiful city and the airport was seamless for an international departure.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t get an iron to iron my clothes for travelling home. Other hotels I stayed in had a communal ironing board and iron for guests to use.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Excellent value in the heart of central Lyon
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The reception staff was lovely, providing local information and restaurant recommendations. The hotel is located in the central walking business district, we were able to walk most places or take a taxi. Our privilege room was spacious, clean and very comfortable with stocked refrigerator and complete breakfast. I would highly recommend.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    It was perfect. Stuff always great and helpful and the location couldn’t be more perfect!
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small bar.

    Location! Bed and bathroom are great and air conditioner was espetacular on these June days!

    Stayed in June 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect!

    Extremely friendly staff. Beautiful renovated building. Very clean. Fantastic location. Excellent breakfast.

    Stayed in July 2025

Showing 1 – 25

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