Reviews of Madame Drouot & Spa - Opera 4 stars
19 Rue Drouot, 9th arr., 75009 Paris, France
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe loved the wheelchair accessibility! All of the staff was incredible and so helpful. We had the best friendniversary we could have asked for thanks to them! Also an amazing bed and there are a lot of bus stops around so you can go anywhere in the city!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean and specious design, very modern and tasteful. Great breakfast
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt was clean, the service was great, decor was modern, room was slightly bigger than other hotels, 6 mins drive from Louvre
Nothing. Everything was perfect
Dear Rorisang, We’re delighted you had such a great stay and that our team made your experience memorable ⭐️. We look forward to welcoming you back soon! Best regards, Mathilde L.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat experience. Staff really friendly.
Dear Jiayi, We’re delighted you had such a great stay and that our team made your experience memorable ⭐️. We look forward to welcoming you back soon at Hôtel Madame Drouot & Spa Best regards, Thomas L.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. It’s very clean. Food is good.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLovely decor, spotless, great location.
Nothing
Dear Karen, Thank you so much for your positive feedback! ✨ We are happy to read that you enjoyed the cleanliness and comfort of our hotel. We would love to welcome you again on your next stay in Paris! 😊 Best regards, Mathilde L.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewLovely rooms and staff
Dear Seemal, Thank you very much for sharing your experience✨ We are thrilled that you enjoyed the service and the rooms. We would be happy to welcome you again on your next stay in Paris! 😊 Warm regards, Mathilde L.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast was delicious and excellent. Location was great — very easy to walk to famous places or take short Uber rides. All of the staff members we met were exceptional — very friendly and super helpful! We will definitely stay at this hotel again when we return to Paris, and will recommend it to others.
The Spa facilities were undergoing renovation and were disappointing. I doubt that we’d have used those facilities anyway, but Spa is in the hotel’s name and should be a feature.
Dear Kevin, Thank you so much for your wonderful review! 🌟 We are delighted that you enjoyed our location, the breakfast, and the warm welcome from our team. Your kind words will be shared with the staff—they will be very happy! 😊 We also appreciate your feedback regarding the spa and are working hard to ensure the renovations provide a complete experience for our future guests. We look forward to welcoming you back on your next trip to Paris! ✨ Best regards, Thomas L.
Dear Kevin, Thank you so much for your wonderful review! 🌟 We are delighted that you enjoyed our location, the breakfast, and the warm welcome from our team. Your kind words will be shared with the staff—they will be very happy! 😊 We also… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLovely central location. Was amazing to arrive back from a day exploring to cold drink and cake. The spa was beautiful and rooms were lovely and peaceful
Dear Abby, ✨ A huge thank you for your wonderful comment! We are delighted to know that you enjoyed our central location, our spa, as well as the comfort and tranquility of our rooms. It’s a pleasure to read that our little gourmet 🍰 and refreshing touches helped make your stay even more enjoyable. We hope to welcome you again very soon for another peaceful getaway in Paris. See you soon, Thomas L.
Dear Abby, ✨ A huge thank you for your wonderful comment! We are delighted to know that you enjoyed our central location, our spa, as well as the comfort and tranquility of our rooms. It’s a pleasure to read that our little gourmet 🍰 and r… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel was exactly what we hoped for- beautifully decorated rooms, a lovely, quiet neighborhood, and wonderful staff. We wish we could have stayed longer! Can’t recommend this place highly enough.
Nothing- it was lovely!
Dear Guest, Thank you so much for this wonderful review! ✨ We’re delighted to hear that you enjoyed your stay so much Come back anytime — our team will always welcome you with a smile 🌟 Best regards, Thomas L.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery modern, clean and spacious. Great location and friendly staff.
Nothing.
Dear Helen, Thank you so much for this perfect review! 💫 We're thrilled to hear that you enjoyed your stay with us in Paris Your satisfaction is our greatest reward We look forward to welcoming you back very soon 😊 Best regards, Thomas L.
Dear Helen, Thank you so much for this perfect review! 💫 We're thrilled to hear that you enjoyed your stay with us in Paris Your satisfaction is our greatest reward We look forward to welcoming you back very soon 😊 Best regards, Thoma… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewFrom the moment we arrived, we had an incredible experience. Yosser gave us the warmest welcome and even gifted us an incredible breakfast – the pastries and the meals were unforgettable! Rooms were spotless, modern, cleaned daily, and stocked with luxurious Clarins toiletries. The location was unbeatable – walking distance to most monuments and restaurants, with the metro right around the corner for the Eiffel Tower. Staff were outstanding, always helpful and accommodating. Walid even arranged a late checkout for our midnight flight, which was such a lifesaver. The entire staff were so attentive throughout our entire stay. Couldn’t have asked for a better Paris stay – highly recommend!
Dear guest, Thank you so much for this wonderful review 🌟 We are delighted that your stay in Paris was perfect and that Yosser, Walid, and the whole team could make your experience unforgettable From the warm welcome to the delicious treats 🥐 and our ideal location, we hope we’ve made you want to come back soon. Your recommendation is the greatest compliment Best regards, Thomas L.
Dear guest, Thank you so much for this wonderful review 🌟 We are delighted that your stay in Paris was perfect and that Yosser, Walid, and the whole team could make your experience unforgettable From the warm welcome to the delicious treat… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewYosser was great help! She was polite and professional. We are thankful to her!
Dear guest, Thank you so much for your wonderful feedback🙏 We’re delighted that you enjoyed your stay and that Yosser was able to assist you with professionalism ✨ Your satisfaction is our greatest reward We look forward to welcoming you again 😊 Best regards, Thomas L.
Dear guest, Thank you so much for your wonderful feedback🙏 We’re delighted that you enjoyed your stay and that Yosser was able to assist you with professionalism ✨ Your satisfaction is our greatest reward We look forward to welcoming you a… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe perdonal is amazing, very helpful and respectful
Maybe the rooms are very small, cannot help that I guess
Dear Lezhnina, Thank you for your comment :) We are all thrilled to read that you enjoyed your stay at Madame Drouot! We would be happy to welcome you again and propose you a superior or deluxe rooms which are bigger! Warm regards and hope to see you soon :) Mathilde L.
Dear Lezhnina, Thank you for your comment :) We are all thrilled to read that you enjoyed your stay at Madame Drouot! We would be happy to welcome you again and propose you a superior or deluxe rooms which are bigger! Warm regards and hope… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewFabulous room, hotel, toiletries… very nice
Dear Peter, Thank you very much for sharing your experience at Madame Drouot Hotel !! We are happy to read that you had a lovely stay in Paris :) Hopefully we will welcome you again next time! Kind regards, Mathilde L.