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Reviews of Mama Shelter Lille 3 stars

97 PLACE SAINT HUBERT, Lille Centre, 59800 Lille, France

#13 of 62 hotels in Lille

Guests' Choice

Review score

Based on 353 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Fair stay for short trip
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable, uncomfortable indoor temperature, no chess pieces available unlike the promotion image

    Clean and nice bar, kind staffs. Easy parking

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Fantastic stay! Will stay again :)
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were lovely- but the Aircon is nonexistent. Didn't work at all. So the rooms were baking in the summer!!!!

    Fantastic location! The staff were super! Food & drink was great!

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of coffee making facilities in room.

    Style. Location. The team are fabulous. Especially Marie.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Nice place, good value. Ask for a higher up room.
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was on the first floor and it was loud at night with an outside seating area with music playing just below.

    Great rooms, very convenient location.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bad surprise was the mosquitoes in the room, The toilet water was damaged.

    Almost everything was OK

    Stayed in August 2025

  • Reviewed: 29 July 2025

    9.0
    A nice place for a night stop.
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have a shelf to put out cloths on. Not just hangers. The wall in the shower behind the toilet obviously suffered a leak and should be fixed. We wanted to have a drink at the restaurant but no one came to serve us and the application to order online didn’t work. We gave up and left.

    Modern chic, right next to the train station and quick walk from the old center. Friendly staff.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Great experience overall - we'll definitely come back
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking. We were actually not able to access our car the whole weekend as another client of the hôtel blocked us. The staff was not able to identify who the car belongs to but did their best and we weren't charged with parking fees. But the parking should be managed a bit better especially there should be a record of clients who have their car parked to avoid these situations.

    Staff was warm welcoming and super helpful. The place was incredibly clean and comfy. We really appreciate the atmosphere and the design.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Temperatuur in kamer, bleef oncomfortabel warm

    Prima kamer

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Nice modern cosy atmosphere on a good central location in Lille
    • Leisure trip
    • Family with young children
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    The airconditioning did not work in one room, and it was still hot in the other room too. There was no water pressure for the showers at all

    The atmosphere is nice: the lobby, the rooms, the restaurant. Good beds. Good location in the centre

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    A fun, fantastic stay.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The AC wasn’t cold enough. A room fan would have helped.

    Great vibe throughout the hotel. Warm, friendly staff. Good location. Very good breakfast service.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice vibe Modern good breakfast

    Stayed in July 2025

  • Reviewed: 27 June 2025

    9.0
    Great location, fun vibrant hotel and staff
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location close to the city centre but not the easiest to find

    Quirky, vibrant and fun

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast!

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    Some extra's like a few glasses or cups and a coffee machine or water boiler in the room would be nice.

    Location close to train station (Lille-Flandres), metro and old city. Staff is very helpful and friendly (we even got access to our room before noon as we arrived early by train). Very good breakfast.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    7.0
    Great hotel but expensive for the dates we selected
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast buffet chaotic

    Great atmosphere and superb staff

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Quirky Simplicity
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night

    We loved this quirky hotel with its fun decor. The room was simple but had everything we needed, and the bed was incredibly comfortable. The shower had great pressure, and the wifi worked perfectly throughout the property. The staff were friendly and helpful. Although there was a DJ playing in the restaurant later that night, we heard no noise from our second-floor room. The bar and restaurant were great for unwinding, and while the food was good, service was occasionally slow. Breakfast was extensive and delicious, though a bit pricey. Overall, a great stay! Would definitely recommend.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    7.0
    I enjoyed my stay in Lille with good access by rail to other cities for day visits.
    • Leisure trip
    • Couple
    • Medium Mama Twin Room
    • Stayed 5 nights

    The air conditioning seemed to be lacking causing the room to be rather too warm overnight. There was a lack of toiletries provided in th shower.

    The location was very good. Access to the railway stations and town Centre was easy.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    8.0
    We loved it and will be back!
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 2 nights

    No kettle in the room for when you overindulge and need a peppermint tea!

    Nice vibe, live music in the evenings, great location for access to the city and for Eurostar, and a really great breakfast!

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Excellent service, brilliant venue. Great location. Will stay again and look for it in other cities.
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    slightly confusing entrance to the building. we thought we needed a key or code to enter.

    Style. Staff friendliness,

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    Great base in central location for a weekend in Lille!
    • Leisure trip
    • Solo traveller
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    So close to Lille Europe and town centre made this super convenient. The hotel allowed me to drop off luggage early/leave it there after before/after checkout which I really appreciated. The room was really comfy and had everything I needed.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    8.0
    cool place in a busy but very central location - great value and fab breakfast
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    noise from the bar - there should be adequate sound proofing - the car turns into a club night on the weekend - would not reccommend 1st floor rooms again. its a very warm building - room is very warm - too warm for sleeping and too noisy to open a window assuming I could shower water was cold around 9am on Saturday morning - no matter what I did - couldn't get it warm let alone hot - it was fine the night before.

    breakfast buffet was exceptional - huge variety, good quality. parking charge is good value and free EV charging if you can get it staff were very nice - and contacted me immediately after finding something I'd left in the room. beds were great.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    8.0
    Easy, comfortable, affordable, buzzy atmosphere
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I think the sex on the TV and sexual nature of the hotel could have been made clearer when booking

    Quirky, fun, comfortable

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location, 5 mins from Eurostar. Easy to walk everywhere. Good breakfast, nice rooms. Definitely recommend

    Stayed in February 2025

  • Reviewed: 13 February 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    As always everything was ok. Every Mama you go to the breakfast is more than outstanding!! Don’t hesitate, book!

    Stayed in February 2025

Showing 1 – 25

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