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Reviews of Mama Shelter Toulouse 4 stars

54 Boulevard Lazare Carnot, 31000 Toulouse, France

#9 of 89 hotels in Toulouse

Guests' Choice

Review score

Based on 269 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Mama does a lot to make the hotel stand out from the usual boring places.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    No coffee in the room or lobby

    Great rooftop bar

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Great location and very comfortable stay
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Great location, very comfortable rooms, friendly staff.

    Stayed in July 2025

  • Reviewed: 17 August 2025

    10
    Our best Mama’s Shelter yet!
    • Leisure trip
    • Family with young children
    • XXL MAMA with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Discount on nearby parking would be a nice perk!

    Excellent as aways. Very spacious and well equipped room with terrace. Food and drink of a high quality.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Friendly hotel with playful decor. Great location, within walking distance to shopping area & restaurants. The ro
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Red lighting in the room, lack of view.

    Location was great, bed was very comfortable and lovely big shower.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Charming stay with great service and atmosphere
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just had a wonderful stay this weekend - great service, comfortable room, and such a fun, quirky hotel with loads of character. The atmosphere made it a really memorable experience!

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    All the staff were so nice and friendly
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I requested to change rooms on my first night due to the music in a private party in the bar. It was absolutely no problem to the staff and got an even better room

    Location and bar

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights

    Emplacement, service, rooftop

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Great m, fun location.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved roof bar! Lovely staff, efficient service!

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Great hotel would always go back! Thanx!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Superb

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    Really great - would stay again.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was busy in the evening with external customers

    Amazing facilities - a cinema and in-room films.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    7.0
    Cool & comfortable but lacking some
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are some basic things I felt were lacking in the rooms - a wardrobe, kettle or coffee machine, shampoo in the bathroom etc.

    It’s a really cool property with great common spaces, the restaurant, rooftop, cinema etc.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    I loved it and would definitely stay again and bring my toiletries
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle in room and no shower gel - just a horrible little bar of soap

    The different vibe, the comfy bedding, the breakfast, the welcoming friendly staff

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Trendy hip romantic and stylishly sassy. No gym.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No gym, I got a €69 month pass at the Interval gym across the street- no day pass or week pass options. Staff was friendly but were confused how to resolve a problem with my room.

    Fantastic location. Everyone knew where it was and said things like “they have a great rooftop bar!” And “the food is great!” And “they have a hotel too?!”. Wifi was adequate.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really nice stay and the staff were all very friendly. My room was upgraded too which was a bonus.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    The hotel is very nice and the theme is funny. There is a lot of events happening during the day however I could not be
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good.

    The theme of the hotel, the fact that it is clean, the bar, the location.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Helpful staff, good location, excellent bar.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We were in a wheelchair accessible room, and it was located at the end of two very long hallways, and the absolute furthest from the elevator. Carpet floors for wheelchairs is hard enough, but the distance made it even harder. This wasn’t a big enough issue to feel as though it affected our stay. It’s more of a scratching my head and wondering why they would choose THAT room to adapt for wheelchairs.

    Even though I had pre purchased breakfast with our booking, we only took advantage of it one day when we got up early enough.

    Stayed in May 2025

  • Reviewed: 5 June 2025

    10
    Super funky place!
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. But ability to have food and drinks from the restaurant or bar to room service would be awesome 😊

    Super friendly staff, amazing decor and atmosphere everywhere, great food at restaurant and rooftop bar!

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Cozy and kid-friendly place of living in the center
    • Leisure trip
    • Family with young children
    • XXL MAMA with Terrace
    • Stayed 1 night
    • Submitted via mobile

    It was really windy day in Toulouse, and the window/terrace door made noise all day and night long. I could feel the wind blowing from the closed window lying under the bedsheets.

    I liked the concept, the designers really worked on the living and recreational spaces of this hotel. Restaurant downstairs was not crowded and there were things to do with kids. Kids were paid attention by all the personnel.

    Stayed in March 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service was very slow in the restaurant & bar - but staff were nice. There was only one bar of soap for your hands, hair, body and it was never replaced...

    Loved the decor, the vibe, the rooftop bar! It was ideal for us

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Fun times in an awesome location.
    • Leisure trip
    • Family with young children
    • XXL MAMA with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Funky decor. Staff were lovely and the sixth floor bar was cool and we liked the merch shop. The vibe in the restaurant was excellent and we liked the arcade and fusball tables.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    9.0
    Super central, super friendly, comfy and cool
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great venue. Cool vibes

    Stayed in March 2025

  • Reviewed: 22 December 2024

    8.0
    Friendly staff and excellent location
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My room was in a corner of the building so my window adjacent to another room's at 90 degrees. Too close for my liking. Would ask for a different room next time. The rooms are also designed as a narrow rectangular strip leading to the bed which fits snuggly in a square. No space around the bed. Maybe not so comfortable if staying for more than a few days.

    Excellent location with decor as quirky as the hotel's name! Very friendly and helpful staff. They let checked out a bit later without a fuss. Really grateful for that so I could clean up after the Corrida Noel run in the morning. Staff at the bar/restaurant (very popular place) were also super cool! Loved having a huge bathroom! Unusual for many hotels.

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    A very happy experience!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing !

    The happy atmosphere once you entered the front door. most convenient to everything including for visiting sights, shops ,restaurants, train station.bars.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Fantastic hotel with a buzy atmosphere, right in the centre of the city!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    Kettle and tea making facility needed in bedroom. Spare pillows needed too.

    Breakfast was ok. Great buzy atmosphere every night

    Stayed in November 2024

Showing 1 – 25

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