Reviews of Mercure Antibes Sophia Antipolis 4 stars
Rue Albert Caquot, 06560 Valbonne, France
#6 of 7 hotels in Valbonne
Guests' ChoiceReview score
Based on 47 hotel reviews
7.1Score breakdown
-
Cleanliness
7.7
-
Comfort
7.8
-
Location
8.0
-
Facilities
7.2
-
Staff
8.4
-
Value for money
7.0
-
Free WiFi
9.0
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 23 July 2025
Danial
Denmark4 reviews8.0“We stayed there for 6 nights with my wife and 7 year-old son for our summer vacation. We had a car and that is the key.”- • Leisure trip
- • Family with young children
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 4 nights
- • Submitted via mobile
No fridge in the room, restaurant
Pool, staff, Morning sport training (by Hugo), breakfast
Stayed in July 2025
-
Reviewed: 19 October 2024
Jakob
Austria39 reviews2 helpful votes6.0“expedient”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
expensive, air was a bit moist
Friendly staff, good breakfast
Stayed in October 2024
-
Reviewed: 17 May 2024
Yves
Luxembourg14 reviews7.0Good- • Business trip
- • Group
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 2 nights
- • Submitted via mobile
The plastic on the bed underneath the bedsheet made me sweat all night, which made me not have a good sleep. It could be changed against another kind of more skinfriendly tidiness security, which I would approve.
nice and friendly service
Stayed in May 2024
-
Reviewed: 11 March 2024
Carla
Portugal2 reviews8.0Very good- • Business trip
- • Group
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 5 nights
all the spaces of the hotel are nice
Stayed in March 2024
-
Reviewed: 23 February 2024
Keith
United Kingdom78 reviews9 helpful votes7.0“Comfortable and convenient for a business meeting.”- • Business trip
- • Couple
- • Superior Double Room with Pool View
- • Stayed 5 nights
The staff were a little unfriendly. the restaurant was closed for function on one night.
The breakfast. The comfortable room. The view over the terrace/pool. The closeness to bus stops for travel to Nice and Antibes.
Stayed in December 2023
-
Reviewed: 14 December 2023
Yongxiang
France7 reviews8.0Very good- • Business trip
- • Group
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 2 nights
room
Stayed in November 2023
-
Reviewed: 20 September 2023
Mohd
Malaysia2 reviews7.0“Awesome!”- • Business trip
- • Solo traveller
- • Superior Double Room with Pool View
- • Stayed 12 nights
- • Submitted via mobile
Not all staff can really speak english fluently
Clean, helpful staff, tasty breakfast, pleasant environment
Stayed in June 2023
-
Reviewed: 4 July 2023
Febrian
Indonesia1 review7.0Good- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
breakfast menu not many variation, doesnt beef meat only pork and chicken and bread
many variation coffee
Stayed in June 2023
-
Reviewed: 8 March 2023
Riccardo
Germany1 review8.0Very good- • Business trip
- • Solo traveller
- • Superior Double Room with Pool View
- • Stayed 4 nights
All fine - nothing disappointing.
Convenient location to reach ETSI. Quiet and fully equipped room.
Stayed in February 2023
-
Reviewed: 6 September 2022
Telmo
Portugal86 reviews15 helpful votes6.0“Needs urgent improvement if it wants to carry the name "mercure" and it's four stars.”- • Leisure trip
- • Group
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 3 nights
I was shocked that a mercure 4 star hotel was with lack of staff on august! there were moments where you couldn't find anybody available. Worst than that the staff from the bar and restaurant did not speak english! They also forget to put a crib in the room and to guarantee the early check in which was requested months ahead. If I hadn't insist I wouldn't have had a place to put my toddler to sleep. It was also problematic to have pool towels as they would everyday find a new excuse to justify the lack of available towels (problems with the cleaning machines, etc).
The restaurant and breakfast were good. The pool and bar were nice. Big room. the location is good to explore cannes, antibes, etc and private parking is available without any cost.
Stayed in August 2022
-
Reviewed: 22 August 2024
Xavierdung
Vietnam21 reviews1 helpful vote3.0“Place not to go”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted via mobile
The clearingless
Swimming pool
Stayed in August 2024
-
Reviewed: 19 February 2024
Maher
Qatar26 reviews4 helpful votes4.0“Not as pleasant as expected. But honestly the staff are friendly.”- • Business trip
- • Solo traveller
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 2 nights
- • Submitted via mobile
The photos were showing ground floor and they gave me third floor room. The room size is smaller. They charged me for 2 days breakfast and my booking was without breakfast. They promised to refund but didn’t receive any refund.
The location is natural.
Stayed in February 2024
-
Reviewed: 27 August 2023
Kouk06
France27 reviews1.0Very poor- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
les lits
it is one star you spoiled money for people you have to change all
Stayed in July 2023
-
Reviewed: 10 August 2023
Tama
France55 reviews1 helpful vote10“Lovely & comfy bed”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
More vegan/ plant based options
I didn’t have breakfast/ a little pricey for me & I am plant based/ vegan and based on dinner I knew there wouldn’t be alot of options for me.
Stayed in August 2023
-
Reviewed: 27 July 2023
Valeria
Norway9 reviews1 helpful vote9.0“Nice stay”- • Leisure trip
- • Couple
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 4 nights
- • Submitted via mobile
The location is hard to access if you don’t have a car, the rooms are older than what is shown in the pictures
The girl in reception when we did our check-in was super super nice, and the guy when we did our check-out was also very attentive. Pillows and bed were incredibly comfortable
Stayed in July 2023
-
Reviewed: 13 February 2023
Ondrej
Czech Republic43 reviews11 helpful votes3.0“Focused mainly on french speaking tourists, bad restaurant, not a four star hotel I would expect”- • Business trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 3 nights
Hotel is clearly focused on french speaking people, which I find a little weird in this area. In the restaurant I got only french menu and when I asked the waitress if I am supposed to translate it on my own, she just said yes. Also I don't understand why they ask how cooked you want your meat when they bring something between well-done and black coal. And local beer for 12 euro. Breakfast was somehow average - optically there is something, but at least I had problem to find something I would like. Tasteless scrambled eggs are quite common at hotels and this wasn't an exception. For that money I would expect something better. It seems that recently everyone in France is "protecting environment" by not giving you printed receipts. Which is especially annoying when they are not able to really send them via email as they announce and you need to write them and ask for it. Maybe the environment would be happier if they didn't have an empty minibar in each room cooling nothing.
The glass carafe for water and fontains in corridors are nice idea and it is much better than getting one bottle of water for the whole stay which other hotels do. However, this idea is spoiled by the fact that there are only paper cups available in the room.
Stayed in February 2023
-
Reviewed: 29 November 2022
Elie
France1 review3.0Poor- • Business trip
- • Solo traveller
- • Standard Room with Two Single Beds
- • Stayed 1 night
- • Submitted via mobile
Restaurant !! Noise in the room and very hot température
Stayed in November 2022
-
Reviewed: 27 September 2022
Sarah
United Kingdom16 reviews1 helpful vote9.0“good hotel for location. great bed.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
staff were unfriendly and not welcoming.
very good sized bedroom but bathroom and toilet were outdated.
Stayed in September 2022
-
Reviewed: 8 September 2022
Mark
United Kingdom3 reviews3.0“The hotel is nowhere near a 4 star hotel - somewhat tacky in considered cheap balsa wood furniture”- • Leisure trip
- • Family with young children
- • Standard Room with Two Single Beds
- • Stayed 7 nights
Had to leave due to unforseen circumstances 5 days earlier than we had booked - asked for understanding of situation and at least some small refund (the hotel was not full by any means) - was told by the reception (and manager) to then contact Booking.com as they could not do anything without their confirmation. Was eventually told (7 days later) by the hotel that no refund was forthcoming (and to read our contract). Even a small compensatory refund (and thus human understanding) would have been sufficient (as we were given impression by the hotel staff) but this was quashed by the management under the indifference of a business contract.
check in - staff were friendly
Stayed in September 2022
-
Reviewed: 24 July 2025
Ronald
Luxembourg19 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 22 August 2024
Danny
United Kingdom4 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
-
Reviewed: 26 July 2024
Ronald
Luxembourg19 reviews8.0Very good- • Business trip
- • Solo traveller
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
-
Reviewed: 3 July 2024
Balaji
Netherlands16 reviews8.0Very good- • Business trip
- • Solo traveller
- • Standard  Room with 1 Double bed and 1 Single bed
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
-
Reviewed: 23 October 2023
Ming
Sweden26 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in October 2023
Showing 1 – 25
Guests also reviewed these properties:
-
Jacaranda Hotel ApartmentsProtaras, Cyprus
-
Hotel Landhaus KrombachElkenroth, Germany
-
La Vecchia Fonte Boutique HotelPalau, Italy
-
Villa OranienDiez, Germany
-
Triumph Plaza HotelCairo, Egypt
-
Residentie Delta - Aan zeeMiddelkerke, Belgium
-
WincotDousland, UK
-
Villa Lanka RelaxHikkaduwa, Sri Lanka
