Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Arles hotel reviews
  5. Reviews of Mercure Arles Centre Arenes

Reviews of Mercure Arles Centre Arenes 4 stars

1 Rue Emile Fassin, 13200 Arles, France

#27 of 40 hotels in Arles

Guests' Choice

Review score

Based on 278 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Great week end stay at Les rencontres
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Two Singel and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The rooftop would be perfect if there was a bar and some staff. The aircon is noisy and can't be totally stopped. The parking is not free.

    The location is perfect for visiting Arles and Les Rencontres. The renovation is nice.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very close to center, comfy and design The pool was a great plus for breaks from work

    Stayed in July 2025

  • Reviewed: 17 July 2025

    7.0
    Chaotic experience
    • Leisure trip
    • Couple
    • Classic Triple Room with Two Singel and One Sofa Bed
    • Stayed 1 night

    We decided to have breakfast. It was the most chaotic experience, the breakfast table was empty, the only two coffee machines were out of order. Eventually somebody arrived, looking like they had overslept. We never had any breakfest

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    it could be better
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights

    decoration of the room (beige and brown, bit sad and old fashioned). impression that the hotel is under a revovation/remodeling and that we get an "old" room

    location, next to the center of Arles. friendly and discret staff.

    Stayed in July 2025

  • Reviewed: 30 March 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    super nice location and room is big enough :)

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Nice Hotel close to Arles attractions.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Nothing.

    Nice Hotel close to the main attractions in Arles. The Amphitheatres are only about 10 mins walk and likewise the Hôtel-Dieu. Many restaurants within easy reach. Comfy bed, nice clean room. Underground parking on site (for a few) was handy. Didn't try the breakfast.

    Stayed in March 2025

  • Reviewed: 14 February 2025

    7.0
    It was ok for the price. But with potential to be so much more.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were disappointed with the facilities. Building work was going on and it felt like it was in limbo . We didn't eat there as it didn't feel welcoming. Despite what we had been led to believe, there was no kettle in the room for making hot drinks. There was a water dispenser in the foyer but that was all.

    The bedroom was very clean and the bathroom too, although it was a little dated and in need of attention. There was a wardrobe , TV and mini fridge in the room. The bed was really comfortable. The location couldn't have been much better for access to places to visit and eat. The tourist information opposite was a big help. The two members of staff we dealt with were kind and doing their best.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, the room was a good size and comfortable .

    Stayed in February 2025

  • Reviewed: 27 January 2025

    8.0
    We enjoyed Arles a lot and the hotel was in a great location.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    The bathtub was quite small.

    The staff were great

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    The perfect choice for a short break and/or stopover whilst travelling.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing springs to mind.

    Extremely well located in the centre of Arles, everywhere in the historic part was within walking distance. The room was comfortable and breakfast was a good assortment of food and drink to fuel the next part of the journey.

    Stayed in January 2025

  • Reviewed: 21 December 2024

    8.0
    Good location and stay near the centre of Arles
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately our room had an I comfortable bed and at night there was a lot of noise - we could hear the water running in other rooms and there was a rattling noise coming from the vents that would intermittently start for hours on end.

    The location is great, the hotel itself is really nice and quaint. The breakfast was good but on the expensive side.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    9.0
    A very friendly place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of towels. Just two bath towels. No soap. The liquid soap dispenser was empty.. A very slippery bath, dangerous for elderly people. Getting some hot water takes far too long !

    Ideal location to visit that lovely historical city. Very welcoming people at the reception. Very good buffet breakfast.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    L’architecture et la decoration impersonnelle

    L’emplacement en centre ville

    Stayed in September 2024

  • Reviewed: 13 October 2024

    9.0
    Excellent location, the hotel mel all our needs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    WE have no complaints about any aspects of the hotel. It was perfect for our purposes

    We were touring by car and so we were delighted to be able to park securely in the hotel's underground car park. The hotel was located close to the Roman ruins which were reached by a very easy and pleasant walk. Ideal for our purposes.

    Stayed in September 2024

  • Reviewed: 11 October 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Good selection for breakfast

    Stayed in September 2024

  • Reviewed: 9 October 2024

    7.0
    All in all for the price it was a good stay for one night on the way...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Actually the only thing we have on the negative side are the carpets in the room and corridors. They are old and they have a smokey smell when you come in the room. After airing the room it was better but this should be changed. The sitting arragements in the entrance hall need to be refurbished. They are simply too old and dirty.

    Location was good and central. Could get on with our foot tour right away. And our Camargue 4x4 Safari took off directly in front of the Atrium Hotel. The room was fine, not too small and had all one needs. Nothing fancy but fine. Breakfast was also fine... a little of everything but nothing exceptional. Even eggs, bacon and sausage were available. Internet connection was good and free.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    7.0
    Very near city center, restaurants, shops, & sightseeing, large rooms w/ a tub, & rooftop pool.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There were lots of ants walking in a trail in the hall & through the room when we got there, by the end of our stay they were gone though. The A/C didn't work well and it was hot & uncomfortable (for me), leaving the windows open wasn't a good option due to rain at night (late September). I was not jazzed about having carpet in the rooms, I kept my shoes on. I had bites that I couldn't explain, I didn't see any bugs (I looked!) but I had quite a few bites on my back and arms after leaning against a decorative bed pillow for a while as we planned our outings. The tub was elevated so beware if you are unsteady on your feet or get help.

    The location was excellent to get to most of the old town and historic sites, there are restaurants & shops nearby and all throughout the city center. It's a pretty long walk to the museums but if you are fit it's doable. There was a nice rooftop pool, we didn't use it but saw others enjoying it. They had restaurant and breakfast area, we went elsewhere because there were 2 tour buses so it was busy & we wanted to check out the town anyway. The room was sizable, ours had a little step out balcony, desk, sofa, and included a bath tub which was great after walking so much. We were able to park for free on a side street. It seemed quite safe there. There's a lift to get up first set of stairs, an elevator to reach rooms.

    Stayed in September 2024

  • Reviewed: 2 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The location is excellent for exploring the older part of town. The fellow at reception helped me sort out a rental car issue. He tried to help me himself and then found someone else who knew what to do. This was a big deal to me! I was very grateful.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast replenishment was very poor. Staff concentrated on lunch setup and ignored clearing and resetting of tables, restocking food and ensuring adequate glasses, plates and cutlery.

    Great location close to all sites.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Ideal spot for visiting Arles
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine! Nothing negative to say.

    Locstion: proximity to the town centre.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great location and nice room!

    Stayed in September 2024

  • Reviewed: 24 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small

    Good location with underground secure parking. Evening dinner was very reasonably priced and good quality.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    Modern and good location

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Lovely hotel within walking distance from the center.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    The breakfast was a bit busy and at one point the bread and water took long to be refreshed.

    The room was comfortable, towels were provided daily. And our room was also quiet.

    Stayed in September 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: