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Reviews of Mercure Caen Cote De Nacre 4 stars

2 Place Boston, 14000 Caen, France

#21 of 43 hotels in Caen

Guests' Choice

Review score

Based on 64 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 14 August 2025

    8.0
    We thoroughly enjoyed our stay here & the staff were friendly, room was nice a big & clean.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like.

    The location was easy to find & good to catch trams to the centre from, the room was lovely & big & the air conditioning kept the room comfortable. The shower & bathroom was big & the shower was powerful. The breakfast in the morning was good with plenty to choose from.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Perfect place to stay before grabbing the ferry back to England.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    8.0
    Comfortable friendly hotel in convenient location for port.
    • Leisure trip
    • Family with young children
    • Connecting Family Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat was broken.

    Good restaurant. Comfortable room. Friendly staff. Convenient location near port.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Would I go back....not sure. Would I recommend it...not sure at least not for more than one night.t
    • Leisure trip
    • Solo traveller
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    They try to rush you at dinner. Had egg mimosa and smoked salmon as a starter which consisted of 3 half eggs and about 10g of salmon. The burger was OK although a little bit nicer than Mcdo. Next morning have a shower and no soap in the container. Poor show for that price.

    Staff very pleasant. Room very comfortable. Very good breakfast. Nice to have a restaurant, although...

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Comfortable, pleasant stop over whilst travelling home. Would use again
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Not sure that anything could be improved. Clean, comfortable room, little noise and helpful staff. Reasonable price for what is provided

    Hotel ideal for our one night stay as off to the ferry early in the morning. Great that the restaurant was open saving a trip out for food after a long drive

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    No real problems
    • Leisure trip
    • Family with young children
    • Connecting Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very little bath soap

    Clean convient

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Convienient chain hotel, well located.
    • Leisure trip
    • Family with young children
    • Connecting Family Room
    • Stayed 1 night
    • Submitted via mobile

    Our original booking of interconecting rooms was changed for a quad family room due to Tour de France teams staying. This meant with 2 adults and 2 large teenagers we were a little cramped. OK for one night though. We obviously got a discount and free drinks and breakfast thrown in too. It's very handily opposite a tram stop into town so great place to stay and not worry about driving into town.

    Stayed in July 2025

  • Reviewed: 13 June 2025

    9.0
    A great place to stop over if you are needing an overnight stay to suit onward travel arrangements.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Single Bed
    • Stayed 1 night

    The location is excellent for the ferry.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Very good hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Rom
    • Stayed 1 night
    • Submitted via mobile

    The breakfast should be improved (there were no tomatoes and cucumbers). Double bed very small.

    Very good hotel. It is not in the center, but you can reach the center by car in a few minutes. Large and free parking in front of the hotel. The rooms are very nicely decorated. Friendly staff.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    Convenient with good facilities!
    • Leisure trip
    • Couple
    • Standard Room with Two Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bit of a mix up on the part of the hotel meant that we had to change rooms after our first night.

    Plenty of parking. Friendly staff. Great, plentiful breakfast. Comfy beds. Nice, Nuxe toiletries.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Excellent stat
    • Leisure trip
    • Couple
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfy bed. Staffs were so nice and super helpful.

    Stayed in May 2025

  • Reviewed: 3 March 2025

    7.0
    Lovely lady welcome us but your breakfast let you down...
    • Business trip
    • Group
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was horrible for Mercure Hotel, bread not fresh, choice limited, scramble eggs looks like a mousse, not appetizing, for the cost of the stay it could be much better, the good point was the fresh croissant.

    Welcome staff, nice quality bed and bedroom.

    Stayed in March 2025

  • Reviewed: 28 October 2024

    7.0
    3 stars services
    • Business trip
    • Solo traveller
    • Classic Room with Double Bed
    • Stayed 9 nights

    Every day the same breakfast, no vegetables. I had to activate the card daily because was not working, was really annoying going to the room and then came back to the reception because I couldn't open the door. The bed had a funny/bad smell.

    very close to the institute, big dark room and quiet

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Excellent stay on the outskirt of Caen
    • Leisure trip
    • Couple
    • Standard Room with Two Single Bed
    • Stayed 1 night
    • Submitted via mobile

    It's quite far away from the town centre. The restaurant was closed during weekend.

    The room and hotel feels new and the staff were very helpful and friendly.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, helpful staff, good location

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Room with Double Bed
    • Stayed 5 nights

    Somehow, the toilet seat (so the ring I sit on) is smaller than the toilet itself, which makes it a bit harder to use. Other than that, everything is perfect.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Evening meal was NOT available on Saturday night. They would only serve food in a box.

    Breakfast and bedroom

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Triple Rom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Better than many Accor hotels that I have stayed in.

    Friendly and accommodating staff. Relaxed but professional atmosphere.

    Stayed in September 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Small room no iron facilities

    Great staff

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Comfortable stay while exploring the history of the area.
    • Leisure trip
    • Couple
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Comfortable rooms, excellent breakfast. Good base for exploring the WWII history of the area.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    7.0
    Overall a pleasant experience, however, very disappointed with food available for breakfast.
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 3 nights

    Breakfast....not enough food particularly after a coach party were booked in for an early start. ..... Value for money, expensive at 20 euros per person. Disappointed to see the lack of hygiene with reference to flies on the food.

    Quiet location, staff helpful and friendly.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only down side was the outdoor seating space. Directly located next to exit vents for some kind of air conditioning unit so was noisy.

    Very clean, newly refurbished. Family friendly bar area with board games. Very quiet despite location near busy roads. Excellent breakfast including wafer pots to fill with sweets!

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was expensive

    Clean, easily accessible, well appointed, friendly staff

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Would use again if I was staying in the area, not to far from the War Memorial sites.
    • Leisure trip
    • Couple
    • Superior Triple Rom
    • Stayed 1 night
    • Submitted via mobile

    Trying to find the hotel was very hard the sat nav did not like the address given.

    Good location out of Caen with parking ,unfortunately the restaurant was not open the night we stayed.

    Stayed in July 2024

Showing 1 – 25

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