Reviews of Mercure Paris Centre Tour Eiffel 4 stars
20 Rue Jean Rey, 15th arr., 75015 Paris, France
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt's location was exactly what was wanted, minutes from tower effiel. It is a friendly and modern hotel and the staff were so professional and reflected the establishment they work in very well.
Not applicable
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery close to the Eiffel Tower and plenty of restaurants
The room was very hot and muggy. The carpet smelled and the rooms were a bit small and felt humid
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAmazing location, a block away from the Eiffel Tower. The staff were incredible nice!
When we showered, the water would overflow, creating a puddle of water outside the shower.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation very good for Eiffel Tower
Our room was close to lift which was quite noisy
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNothing
Room, very small and very very basic for the money paid. very poor facilities, rude staff.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location & cleanliness
The toilet need to have water connection
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewProximity to the Eiffel Tower & room with Eiffel Tower view, the view was OUTSTANDING!
We arrived before Check-In, and the lady at Reception, was not as helpful as I would have expected. For a Hotel that has a great view of the Eiffel Tower, the voile / net curtain across the window, was very difficult to open or close, it just felt like it was going to break or tear every time.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was what attracted us to the hotel Majority of staff were okay
Check in staff, who took me bank card out of my hand and started writing down my card details ie card number expiry date CVC Without an explanation and when queried she responded with a level of irritability
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location right outside Effiel tower. Staff are really friendly and gave us a free upgrade through the accord membership. Perfect for 1-2 nights in Paris to see the effiel tower and surrounding landmarks
Dear Guest, We much appreciate your comments regarding your stay at the Mercure Paris Centre Tour Eiffel hotel. We are delighted to read that you had a very good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again. Best regards, Anne Claire Guillemin Assistant to the General Manager
Dear Guest, We much appreciate your comments regarding your stay at the Mercure Paris Centre Tour Eiffel hotel. We are delighted to read that you had a very good stay and enjoyed your visit at our hotel. It is always encouraging to learn… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location, staff
The room toilet stoped working, the breakfast room had paint peeling off, the coffee in breakfast is not good quality and there were no cups for expresso.
Dear Sir, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a great guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you a better hotel experience. Sincerely, Anne Claire Guillemin Assistant to the General Manager Mercure Paris Centre Tour Eiffel
Dear Sir, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a great guest experience, and it's appare… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful
Lobby floor bathrooms you needed a key
Dear Guest, We very much appreciate your impression regarding your stay at the Mercure Paris Centre Tour Eiffel hotel. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to have the pleasure to welcome you again, Sincerely, Anne Claire Guillemin Assistant of the General Manager
Dear Guest, We very much appreciate your impression regarding your stay at the Mercure Paris Centre Tour Eiffel hotel. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to l… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewlocation
n/a
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent location and friendly staff
Dear Guests, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again in the near future. Sincerely, Anne Claire Guillemin Assistant to the General Manager Mercure Paris Centre Tour Eiffel
Dear Guests, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again in the near future. Sincerely, Anne Claire Guillemin Assistant to the General Manager Mercure Paris Centre Tour Eiff… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location
Rooms pretty small
Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the near future. Sincerely, Anne Claire Guillemin Assistant to the General Manager Mercure Paris Centre Tour Eiffel
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFantastic location, you couldn’t be closer to the Eiffel Tower. Comfortable Bed.
Shower was quite small and the shower head kept tilting so water was flowing out onto the floor. Tried to manually fix it. Rooms are quite outdated. We requested for late checkout as we were meant to arrive on time however our flight got cancelled so we lost a night. No refund was given but they gave us late checkout, thanks to the manager.
Dear Madam, Thank you for taking the time to share your feedback. We have taken good note of your comment about the shower, please accept our apologies for this disagreement. We are taking the appropriate measures to address this problem. We hope to welcome you back to our hotel in the future. Sincerely, Anne Claire Guillemin Assistant to the General Manager Mercure Paris Centre Tour Eiffel
Dear Madam, Thank you for taking the time to share your feedback. We have taken good note of your comment about the shower, please accept our apologies for this disagreement. We are taking the appropriate measures to address this problem.… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBreakfast was absolutely divine. Everything was 10/10. Most of the staff are exceptional and are happy to help. Most of them speak english well too.
The room was much smaller than anticipated. Barely enough room to move. Parking was exceptionally difficult to sort out. You need to pay at reception for a discount, but when we asked about parking when we checked in, they didnt say anything about it. So we for the first day we paid double for parking.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHotel is literally three minutes walk from the Eiffel Tower. Great to see the tower at night time. Unfortunately there is nothing else to do in the area.
We had a privilege room with a mini bar included as well as a coffee machine, we only got two paper cups which was absurd.. Even though we were staying only one night, a maid walked in to our room in the morning without any warning. When I asked her “can I help you?” She said “oh sorry, sorry” and left. About fifteen minutes later a strange man walked in saying “room service!” even though we didn’t ask for any type of service. I thought it was very bizarre..