Reviews of Mercure Saint Raphael Centre Plage 4 stars
Promenade René Coty, 83700 Saint-Raphaël, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery good location
No outside space anywhere. Not worth the money
Dear Olwen, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location but regret to hear that our facilities did not meet your expectations. Your comments will be taken into consideration for future improvements. Best regards, Mercure Saint Raphael Centre Plage
Dear Olwen, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location but regret to hear that our facilities did not meet your expectations. Your comments will be taken into consideration for fu… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNothing, it was old and decadent. The inside as much the outside
A bit of everything
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPerfect location
All perfect
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewLocation, modern rooms with enough space.
So-so breakfasts. Impressively terrible coffee (my wife, who has so low standards that she gulps down even instant coffee, couldn't drink it :). Beware that the hotel advertises laundry service, but apparently (per reception) stopped providing it at least a year ago.
Dear client, Thank you for your feedback. We appreciate your compliments on our location and room quality. We regret to hear that our breakfast and coffee did not meet your expectations, and we acknowledge the confusion regarding our laundry service. Unfortunately, the laundry service burnt down and we are still searching for a remplacement. We apologize for the inconvenience. Best regards, Mercure Saint Raphael Centre Plage
Dear client, Thank you for your feedback. We appreciate your compliments on our location and room quality. We regret to hear that our breakfast and coffee did not meet your expectations, and we acknowledge the confusion regarding our laund… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewStaff, location, cleanness, room size.
Nothing to complain about. Pls only be aware that can be tricky to park bigger cars in underground garage.
Dear client, Thank you for your kind words regarding your stay. We are pleased to hear you enjoyed our staff, location, and cleanliness. We appreciate your feedback about parking larger vehicles in our underground garage and will keep this in mind for future guests. Best regards, Mercure Saint Raphael Centre Plage
Dear client, Thank you for your kind words regarding your stay. We are pleased to hear you enjoyed our staff, location, and cleanliness. We appreciate your feedback about parking larger vehicles in our underground garage and will keep this… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe room was big and clean, the position is great for visiting St. Raphael and the nearby
The breakfast buffet was not bad, but there was only one waiter; once something finished you have to wait before it was replaced. The overall service doesn’t fit the price paid and the standard of a 4 star hotel
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReceptionist Miss Safiye , best human being ever created. Always positive and smiling .
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast, location
Dear client, Thank you for your kind words regarding our breakfast and location. We are delighted to know you had an exceptional experience at our hotel. We look forward to welcoming you back in the future. Best regards, Mercure Saint Raphael Centre Plage
Dear client, Thank you for your kind words regarding our breakfast and location. We are delighted to know you had an exceptional experience at our hotel. We look forward to welcoming you back in the future. Best regards, Mercure Saint Rap… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewLocation was excellent, room comfortable & clean.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewBedroom nicely laid out and spacious. Kettle with tea and coffee, nuxe products in the bathroom, comfy bed. At night you can ear the waves crashing.
1st floor, not much light coming in despite the sea view. A lot of work going on at the moment on the sea front, which the hotel cannot do anything about.
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewRoom and bed comfort
Limited air-condition use in the breakfast saloon .
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewFrom the moment we arrived, Faustine, the General Manager, was so welcoming and helpful and did everything to make our stay enjoyable. The location is perfect, right next to the beach and so many lovely restaurants to choose from. Breakfast was really good. Slim, the guy who sorted breakfast out every morning was so kind and warm, nothing was too much trouble. Slim made us and our dog so welcome every morning. Faustine, Slim, Claudia and Sofia are a credit to the company.
Nothing.
Dear guest , Thank you for your feedback, we are delighted to hear that the entire team here contributed to making your stay so enjoyable. We look forward to seeing you soon . The team of Mercure Saint Raphael Centre plage .
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewClean and close to downtown. Spacious rooms.
I didn’t have breakfast, but my travel companions said it was overpriced for what was provided.
Dear guest, Thank you for your review, we are happy that you enjoyed your stay in our hotel. We are sorry to hear that your companion found the breakfast too expensive, normally we receive very good reviews concerning the quality and choice of our breakfast buffet. We hope to welcome you back one day. The team of the Mercure Saint Raphael Centre Plage
Dear guest, Thank you for your review, we are happy that you enjoyed your stay in our hotel. We are sorry to hear that your companion found the breakfast too expensive, normally we receive very good reviews concerning the quality and choic… Show more
Reviewed: 2 October 2024 · Stayed in September 2024
Verified review