Hodnocení – Hotel Minerve 3 hvězdiček

Dear Guest, Thank you for staying at the hotel Minerve and taking the time to share your feedback. We are truly sorry if your experience did not meet all your expectations. Please allow us to clarify that all our rooms are thoroughly cleaned on a daily basis by our professional housekeeping team. In fact, we are proud to have received a rating of 8.8/10 for cleanliness across more than 3,750 reviews, which reflects our high standards. Regarding the shower joints, they are naturally black by design and not a sign of poor hygiene. However, we take your remark seriously and will review it with our maintenance team to ensure everything meets our quality standards. As for the issue with ants, we sincerely apologize. While this can occasionally occur when food is left out in the room, we understand how inconvenient it can be. Please rest assured that we will treat the room immediately. Do not hesitate to inform the front desk during your stay in such cases we have a maintenance team available to act promptly and resolve the situation. We thank you once again for your visit and hope to have the opportunity to welcome you again in better conditions. Kind regards, Renaud Manager

Dear Guest, Thank you for staying at the hotel Minerve and taking the time to share your feedback. We are truly sorry if your experience did not meet all your expectations. Please allow us to clarify that all our rooms are thoroughly clea… Zobrazit více

Dear Michal, Thank you very much for staying at the hotel Minerve and your kind review. We're delighted that you enjoyed our central location and the calm, safe atmosphere of the neighborhood. It's true being just a short walk from gardens, monuments, cafés, and shops makes exploring Paris a real pleasure. We hope to have the pleasure of welcoming you again soon. Best regards, Renaud Manager

Dear Michal, Thank you very much for staying at the hotel Minerve and your kind review. We're delighted that you enjoyed our central location and the calm, safe atmosphere of the neighborhood. It's true being just a short walk from … Zobrazit více

Dear Mili, Thank you for your stay and feedback even if your review is really dishonest. We’re sorry to hear that the layout of the room did not fully meet your expectations. However, please note that our rooms range between 17 and 20 square meters, a size that is actually larger than the vast majority of hotels in our category in Paris. For guests seeking even more space, only 4-star hotels tend to offer larger rooms, and often only slightly, while charging nearly double the rate. Regarding the room layout, the sink area separated by a screen is specific to some of our rooms, and we would have been happy to offer an alternative if we had been informed during your stay. We hope to have the opportunity to welcome you again and provide a room that better suits your preferences. Best regards, Renaud Manager

Dear Mili, Thank you for your stay and feedback even if your review is really dishonest. We’re sorry to hear that the layout of the room did not fully meet your expectations. However, please note that our rooms range between 17 and 20 squ… Zobrazit více