Reviews of Mercure Mont Saint Michel 4 stars
La Caserne, 50170 Le Mont Saint Michel, France

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent location, quiet and beautiful environment, good restaurants within 100m range, clean room and comfy bed. Breakfast hall is big, bright, and with very good food.
Entering the Monte Saint Michel area need access code at an access/toll gate, maybe the hotel sent me email providing access code, but I wasn't able to reach my email box due to some reasons, so got stuck at the access/toll gate for quite much time. It'd be good if there is a big and clear sign on the gate telling incoming customer what to do, provide a phone number for help. Otherwise, not only me, most of customers going to that access/toll gate got confused and stuck for more or less time.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent. No view of Mont Saint Michael but the shuttle stopped just outside the hotel.
The hotel and rooms are very tired. A mouse ran across our path in the corridor outside our hotel room.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation is close to the Mont Saint Michel. The shuttle bus stop is right outside the hotel. The whole area is very pleasant, clean .. fine for a one night stay. It is comfortable , meets the purpose.
There is no food available after 9 pm. There should at least be a way to but some packaged snacks
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewComfortable, perfect location, friendly staff.
Could be a bit more clean
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the comfort of your stay, our convenient location, and the friendliness of our staff. We also take note of your comment regarding cleanliness, and we will share it with our team to improve further. We hope to have the pleasure of welcoming you again on your next visit to Mont-Saint-Michel. Best regards, The Mercure Mont Saint-Michel Team Céline
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the comfort of your stay, our convenient location, and the friendliness of our staff. We also take note of your comment regarding cleanliness,… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery comfortable bed. The staff were lovely and very helpful. Get location to the Mont Saint Michel.
the shuttle bus were full prior to arriving to the hotel. There should be a specific bus for only hotel guests in the compound at least every hour.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice size room. Very clean. Good location. Loved the seperate toilet. Good size bathroom
The fridge was a bit small
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNice position inside the “barrier” of Mont saint Michel, beautiful breakfast with excellent coffee machine and very lovely personnel at the reception
Stairs anywhere, no elevators, in general common areas where a bit oldish
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewLocation and staff
All was good
Dear Guest, Thank you very much for your kind feedback. We are delighted that you enjoyed your stay and appreciated our perfect location close to Mont Saint-Michel. We hope to have the pleasure of welcoming you again soon. Kind regards, The Mercure Mont Saint-Michel Team Céline
Dear Guest, Thank you very much for your kind feedback. We are delighted that you enjoyed your stay and appreciated our perfect location close to Mont Saint-Michel. We hope to have the pleasure of welcoming you again soon. Kind regards, … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location is great
It’s not a 4 star hotel according to my experience. No slippers, no drinks (mini bar) in the room, no room service. If you don’t know to reserve a restaurant table in this tiny village, you have nothing to eat in the evening :(
Dear Guest, Thank you for sharing your feedback. We are pleased that you enjoyed our location, which is ideal for visiting Mont-Saint-Michel. Regarding the in-room amenities, slippers and a mini-bar are only available in our Privilege rooms. As for room service, breakfast can indeed be served in your room: simply fill in the order form provided, select your choices, and hang it on your door handle before 11:00 p.m. Concerning the restaurants in the area, we always inform our guests upon arrival that it is recommended to book a table in advance, as most of them close at 9:00 p.m. (sometimes 9:30 p.m.). However, please note that we do not have real-time visibility on their availability. We hope these clarifications will be helpful for a future stay and we would be delighted to welcome you again. Aurore
Dear Guest, Thank you for sharing your feedback. We are pleased that you enjoyed our location, which is ideal for visiting Mont-Saint-Michel. Regarding the in-room amenities, slippers and a mini-bar are only available in our Privilege ro… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location! Near shops, Reataurant and mont st Michel
Small bedroom
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely restful night in a beautiful hotel with a gorgeous breakfast the next morning. Great being able to use the shuttle bus across the road as often as you like.
Nothing.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewall good, nice place, close to the Mt Saint Michel electric charger available
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe room was very spacious, tastefully furnished and spotlessly clean. Simple and functional furniture with lots of storage space. Large bathroom, comfy bed. It was great to have a fridge and a tea/coffee maker in the room. We loved watching sheep from our window! The breakfast was delicious with great variety of choices. Free parking (but you have to pay to enter the zone where hotel is located). Shuttle bus to Mont Saint-Michel stops in front of the hotel.
No elevator for heavy luggage. The separate toilet room was very small. No safe in the room.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewExcellent location
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified review