Reviews of Hotel des Eaux 3 stars
6, Bd des Côtes BP 521, 73105 Aix-les-Bains, France

Loading
Guests also reviewed these properties:
Corella, Spain
Ostrava, Czech Republic
Kato Daratso, Greece
Torquay, United Kingdom
Lahore, Pakistan
Collodi, Italy
Imerovigli, Greece
Therma, Greece
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewComfy, welcoming and great breakfast!
WC In the living room having no sink. Having to use the bathroom in the suit to wash hands.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewLovely traditional hotel recently re furnished to high specification. Spotlessly clean & comfortable. Very good plentiful breakfast, helpful staff. We had our room upgraded free of charge
It was 15 minutes walk from town centre but 45 minutes walk from the lake. Quite a busy road alongside
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel is well located and with a very helpful staff - breakfast is of good quality - design of the hotel is upend - rooms are well f good confort but limited in space
Limited services post 9pm + room with standard space
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt’s a really nice and comfortable Hotel. The breakfast is excellent value. Nice location, a lot of parking places, and excellent team.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe room was large and comfortable and cleaned daily. There was a lot of drawers, closet space and storage to unpack and stay organized. Kettle and small fridge were also included. The breakfast was really nice. Location was close to the center of town and about a 30 minute walk to the lake. It was a nice relaxing stay.
I would have preferred the toilet closet had a switch instead of automatically coming on when the door is open. The light is very bright and makes it harder to get back to sleep.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location, very clean and comfortable
Parking was difficult as hotel busy
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewComfortable room and friendly staff. There was a free secure car park and we were 5 minutes walk from the centre of town. The room was comfortable and quiet.
Everything was fine.
Thank you so much for your wonderful feedback! We hope to see you again soon!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewDesign of the building
Older rooms, no Airco
Thank you so much! We’re delighted you enjoyed the building, it means a lot to us. We look forward to welcoming you back soon at Hôtel des Eaux in Aix-les-Bains!
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewFor a drive thru perfect. Parking, good breakfast, clean room, friendly personal.
Hello, Thank you for your feedback. We are delighted that you enjoyed your stay. We look forward to welcoming you again, Reception
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewExcellent
Hello, Thank you for your feedback. We are delighted that you enjoyed your stay. We look forward to welcoming you, Reception
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery good breakfast, excellent bread, beautifully designed and freshly renovated rooms
Hello, Thank you for your feedback. We are delighted that you enjoyed your stay. Best regards, Reception
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewComfortable beds.
Couldn’t work the coffee machine.
Hello, Thank you for your feedback. Please do not hesitate to contact reception for assistance. Best regards, Reception
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewDidnt have it
Thank you so much for your great rating! We truly appreciate it and hope to welcome you again soon at Hôtel des Eaux in Aix-les-Bains!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewStylish hotel in a lovely old French building, 5 minutes walk from the town centre. Staff friendly and helpful. Good choice for breakfast. I would certainly use again.
Nothing.
Thank you so much for your kind words! We’re delighted you enjoyed the elegant atmosphere of our historic French building and appreciated our convenient location just a 5-minute walk from the city center. It’s wonderful to hear that our friendly, helpful team and generous breakfast selection made a positive impression. We would be thrilled to welcome you back to Hôtel des Eaux in Aix-les-Bains anytime!
Thank you so much for your kind words! We’re delighted you enjoyed the elegant atmosphere of our historic French building and appreciated our convenient location just a 5-minute walk from the city center. It’s wonderful to hear that our fri… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWe had a lovely room with a kitchen The breakfast was very good.
Perhaps air conditioning in the bedrooms
Dear Guest, Many thanks for the feed back ! Best regards Reception
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat attention to detail in this hotel. We liked having a kettle in the room. Nice bed, lovely sheets.
Location not ideal for the lake.
Thank you so much for your perfect 10/10 rating! We're delighted you appreciated the attention to detail, the comfort of the bed, quality linens, and the convenience of having a kettle in the room. While we’re a little set back from the lake, our peaceful location ensures a relaxing stay. We hope to welcome you back soon to Hôtel des Eaux in Aix-les-Bains!
Thank you so much for your perfect 10/10 rating! We're delighted you appreciated the attention to detail, the comfort of the bed, quality linens, and the convenience of having a kettle in the room. While we’re a little set back from… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGood location, nice breakfast, good parking, friendly staff
Thank you very much for your comment! We're delighted that the central location, free parking, varied breakfast and warm welcome from our team helped to make your stay a pleasant one. We look forward to seeing you soon at the Hôtel des Eaux in Aix-les-Bains!
Thank you very much for your comment! We're delighted that the central location, free parking, varied breakfast and warm welcome from our team helped to make your stay a pleasant one. We look forward to seeing you soon at the Hôtel des … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThis is an attractive hotel in a great location close to the centre of Aix Les Bains with plenty of free parking. Good value for money with a really excellent choice at breakfast. Staff pleasant and helpful. Shower brilliant!
The weather was extremely hot during our stay and whilst the lounge and dining areas of the hotel have air conditioning our room did not. However the fan provided worked effectively
Thank you so much for your kind and detailed review! We’re delighted that you enjoyed the attractive setting of Hôtel des Eaux, our ideal location near the center of Aix-les-Bains, and the convenience of free on-site parking. It’s great to hear that you found our breakfast selection excellent and appreciated the friendly and helpful service from our team. We're also glad the fan provided kept you comfortable during the unusually hot weather. Your positive mention of the shower and overall value means a lot to us. We look forward to welcoming you again soon for another pleasant stay!
Thank you so much for your kind and detailed review! We’re delighted that you enjoyed the attractive setting of Hôtel des Eaux, our ideal location near the center of Aix-les-Bains, and the convenience of free on-site parking. It’s great to … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewOnsite parking was excellent. Staff were all extremely pleasant and helpful. It was a short walk into the centre of town. The bed was very comfortable and the fan was essential in hot weather. Breakfast was delicious and good value.
Although the hotel is close to the town, the hill coming home might deter some people. The restaurant only offered a light meal at dinner time and required a reservation.
Thank you for your thoughtful and detailed review! We're so pleased to hear that you enjoyed your stay at Hôtel des Eaux in Aix-les-Bains. Our on-site parking, central yet peaceful location, and the warm hospitality of our team are all designed to ensure a smooth and comfortable guest experience. We’re glad you appreciated the comfortable bedding, the fan provided during the warmer days, and our generous, great-value breakfast. We understand that the short uphill walk back from the city center may be a bit challenging for some, and we always do our best to assist when needed. Regarding dinner, our on-site restaurant offers a light, seasonal menu by reservation to ensure freshness and quality. We hope to have the pleasure of welcoming you back very soon for another enjoyable and relaxing stay in Aix-les-Bains!
Thank you for your thoughtful and detailed review! We're so pleased to hear that you enjoyed your stay at Hôtel des Eaux in Aix-les-Bains. Our on-site parking, central yet peaceful location, and the warm hospitality of our team are all … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGreat location, beautiful building, friendly staff.
Dear Guest, Many thanks for your feed back ! We hope to see you again, Best regards Reception