Reviews of Novotel Toulouse Purpan Aéroport 4 stars
23, Impasse de Maubec, 31300 Toulouse, France
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewEveryone was accommodating the room was lovely.
The food choices were limited for a child.
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe swimming pool
The gym The buffet un the morning, dinner was ok
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewExcellent customer service from Derrick, Innes and the lady that drove us to the airport. All three were friendly and professional and very helpful.
Nothing
Dear Harriet, Thank you so much for your kind feedback! It was a real pleasure having you with us. We're delighted to know that our team made a positive impression and helped make your stay enjoyable. Your appreciation truly means a lot and motivates us to continue delivering excellent service every day. We look forward to welcoming you back in the future! Best regards, Inès.
Dear Harriet, Thank you so much for your kind feedback! It was a real pleasure having you with us. We're delighted to know that our team made a positive impression and helped make your stay enjoyable. Your appreciation truly means a l… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewStaff were very helpful and nice.
It was quite a dated property and in need of a refurbishment which meant I was expecting more for the price of the hotel
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewI got what I expected which is what I like when staying at Novotel. Nice comfort food at the restaurant. Also enjoyed the electric chargers as my car is 100% electric.
N.A.
Good afternoon, Thank you very much for your comment. We are delighted that you had a good time with us. We hope to welcome you again on your next trip to Toulouse. Marion
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewLeft before breakfadt
Nothing
Dear Rose, We were delighted to have you with us for your stay in Toulouse. Thank you for this nice note that we will not fail to pass on to our teams! Kind regards, Lucie.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewStaff are good breakfast is to expensive hotel is tired seems like the accor group who own the hotel are letting it run down same as ibis
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe staff was super friendly and welcoming
Nothing special
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewGreat staff and really good restaurant with very good food and drink pairings.
Rooms felt a bit outdated, also building is not appealing.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewThe rooms were really clean and comfortable and great for the price. The staff are really nice and helpful. The pool was great and enjoyable.
There wasnt much options for food for breakfast and the look of the hotel on the outside isnt so great.
Reviewed: 13 August 2024 · Stayed in July 2024
Verified reviewthe pool.
the prices of drinks in the hotel
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewAmazing staff and great facilities. My son loved the pool!
Bedrooms could do with being updated. However, the beds were extremely comfortable.
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewCheck in and bar staff very friendly and helpful. Rituals products in bathrooms were lovely. Beds was very comfortable.
Entrance to building was odd, long walk from gate to hotel door. Building looked old and tired. Room decor and furniture was nice and modern but the walls and ceilings being stippled again made the room look tired.
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewTaxi service never came, fortunately the staff was able to help us
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewExcellent food , staff are amazing, friendly,polite
Nothing
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewI booked the hotel room for my father so it would be convenient for him to get me from the airport early the next morning. There is free parking which was very important.He said that the hotel was very nice and classy, the room very comfortable with a bed one would want to stay in all day :D He said the food was very good too, with a large breakfast selection. It's very close to the airport so very convenient, yet my father said he couldn't hear a single noise from the planes so that's really awesome!
Everything was great.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewThe food in the restaurant was very good and the hotel was easy to find and easy to get to the airport with a few minutes drive.
Reviewed: 21 September 2023 · Stayed in September 2023
Verified reviewexcellent service staff; great and yummy breakfast; close to the Airport
Reviewed: 11 September 2023 · Stayed in August 2023
Verified reviewComfortable, well located and free parking space. The pool was a big plus in a very warm day
The stay met our expectations.