Reviews of OVYO Hôtel 4 stars
22 Descente de la Halle aux Poissons, 31000 Toulouse, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewDifficult to park.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewVery comfortable hotel with connecting rooms, comfortable bed and pillows
The only thing was that it was hard to find, other than that everything was great
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff were fantastic. It felt like we were staying with friends. The room was very clean and livable, above expectations for the price range. The location was close to the river, restaurants, and shops.
Not much. Pretty happy with our choice.
Thank you so much for your kind words! We’re delighted to hear that you felt so welcome and comfortable during your stay, and that our team helped make it feel like visiting friends. It’s also wonderful to know you enjoyed the cleanliness of your room, as well as our location near the river and local restaurants. We’re very happy you were pleased with your choice, and we look forward to welcoming you back on your next visit!
Thank you so much for your kind words! We’re delighted to hear that you felt so welcome and comfortable during your stay, and that our team helped make it feel like visiting friends. It’s also wonderful to know you enjoyed the cleanliness o… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewSmall hotel, but very convenient to city center. Manager was very friendly and accommodating. Room was clean and comfortable.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewExcellent staff and help
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe warm welcome and excellent restaurant recommendation following a very long train journey. Great location by Pont Neuf that is close to major sites and loads of restaurants. The room itself was well designed for three people with a private separate area for our teen son.
Nothing! The area is lively so expect a little noise at weekends. The hotel provides earplugs to help.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewstaff was exeptionally kind and friendly. ac in the room was quiet and efficient. coffee madcine in the room and water available. excellent restaurant reservations were made for us from the hotel staff.
the nightstand was broken and poorly repaired in our room. washing utensils basic.
Based on your positive comment, we are happy to hear that you enjoyed your stay, but also surprised that, despite such kind feedback, you rated us 6/10. If this score is due to the nightstand, which we immediately repaired the following day, we regret that this technical issue impacted your experience so much. Had it been communicated during your stay, we would have gladly found a way to accommodate you. In any case, we hope to have another opportunity to fully meet your expectations the next time you visit Toulouse.
Based on your positive comment, we are happy to hear that you enjoyed your stay, but also surprised that, despite such kind feedback, you rated us 6/10. If this score is due to the nightstand, which we immediately repaired the following… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation & frindly staff
Window on the first floor dirxtly to the stareet
We're glad to hear you appreciated our hospitality and the friendliness of our team. As you mentioned, one of our strengths is our very central location in Toulouse, which makes it easy to explore the city. However, this also means that some rooms may face the narrow streets of the old town, which can be a bit lively at times. We hope to welcome you again soon!
We're glad to hear you appreciated our hospitality and the friendliness of our team. As you mentioned, one of our strengths is our very central location in Toulouse, which makes it easy to explore the city. However, this also means that… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewGreat room, Hotel and excellent breakfast!
Thank you so much for your kind review! We’re especially delighted to hear that you enjoyed our breakfast. We indeed put great care into offering a wide variety of options to suit all tastes, not only with classic continental choices but also with Mediterranean-inspired dishes made from local and seasonal products. Our goal is to create a fresh and generous breakfast experience that helps everyone start the day on a delicious note.
Thank you so much for your kind review! We’re especially delighted to hear that you enjoyed our breakfast. We indeed put great care into offering a wide variety of options to suit all tastes, not only with classic continental choices but al… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything. We were 3 in a room for 3 that was very spacious and super cleanZ Staff was amazing!!!
Everything was great.
Thank you so much for your kind words! We're delighted to hear that you enjoyed your spacious and spotless room, and that our team made a great impression — it means a lot to us. We hope to have the pleasure of welcoming you back soon!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt looked modern on the pictures but wasn’t in reality
The A/C wasn’t working adequately The walls are so thin the neighbors woke us up at 5AM The toilet are extremely small The shower towels are too small and we didn’t get two small towels Pillows are extremely uncomfortable
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that our air conditioning system is fully functional throughout the property. In case of any difficulty using it, our reception is available 24/7 and always happy to assist guests in adjusting settings or checking the system. We sincerely regret that you were disturbed early in the morning. While we aim to offer our guests the most restful sleep possible — and have carefully selected our mattresses and pillows with the help of clinical sleep specialists — we understand that personal comfort preferences can vary widely. Some guests accustomed to different bedding standards might find our setup unusual at first, although most find it highly beneficial for quality sleep. As for the towels and bathroom size, we appreciate the feedback and will pass this along to the team for review and potential improvement. Thank you again for your stay. We hope to have the opportunity to welcome you again under better circumstances.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that our air conditioning system is fully functional throughout the property. In case of any difficulty u… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGuilia’s hospitality
We're glad that the hospitality of our team — and especially Yulia — helped make your stay more enjoyable. That’s the spirit we strive for at our hotel. We hope to have the pleasure of welcoming you again on your next visit to Toulouse.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewHad a pleasant stay at the hotel. Professional and friendly reception staff. Clean room, modern look and air conditioning made me to come here. I’ll be back.
Can’t fault anything!
Thank you so much for your kind words! We're delighted to hear that you had a pleasant stay and that our team, the room cleanliness, modern design, and air conditioning all contributed to your positive experience. We truly appreciate your support and look forward to welcoming you back very soon!
Thank you so much for your kind words! We're delighted to hear that you had a pleasant stay and that our team, the room cleanliness, modern design, and air conditioning all contributed to your positive experience. We truly appreciate yo… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified review