Reviews of Parc Hôtel 3 stars
39, Rue Du Général De Gaulle, 67710 Wangenbourg, France
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Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReally comfortable bed. Bath which was great to have after long hike. Superb restaurant. Really the best food of our holiday.
Nothing
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewGood sized room in a good location for walking in the forest.
The hotel was quite dated in its furnishing and decoration, as well as in its attitude to its customers. We were bluntly told to book evening meal in the morning, but when we asked the following morning we were told the restaurant was already fully booked. That evening, whilst the restaurant was reasonably busy it certainly wasn't full. It seemed unusual that a hotel doesn't endeavour to find a table for its residents. Apparently there was a bar area, but the manner of the woman on reception made us feel uncomfortable about going past her and looking into this area!
Dear Madam, we are very surprised about your comments. The photo of the room you booked is on booking and the style of our house, a mix of period and modern furniture is really not one design hotel but a familial hotel with a special atmosphere For the restaurant : Yes we have a lot of guest who want to dineat the restaurant and for this date it could be full. during the period it was full every evening. We have booked one table for you the first evening and you didn't eat. this table was then booked for others customers for the second evening. You booked one table for the third evening and cancelled it in the afternoon. We don't really undestand the problem about the bar ; the bar is open for all guest and you can visited it .
Dear Madam, we are very surprised about your comments. The photo of the room you booked is on booking and the style of our house, a mix of period and modern furniture is really not one design hotel but a familial hotel with a special atmos… Show more