OK

Stayed in August 2025

Expensive

Excellent location and friendly staff, The rooms were clean and comfortable.

Stayed in July 2025

The bar was and coffee house was misleading. There was no proper bar and just a coffee machine.

The staff were helpful

Stayed in March 2025

Great location and best alternative for the families especially the connected family double rooms. Very close to metro stations and Arc de Triomphe where you can enjoy with many restaurants / Cafes. I saw some negative feedbacks about the size of rooms but I believe this is tolerable considering the other positive things. Strongly recommending family rooms ...

Stayed in February 2025

Rooms were small and pillow was like a rock. Made It difficult to get a good nights sleep.

Clean, very good location. Staff was nice and accommodating. Room was very dark which was nice.

Stayed in October 2024

Very small rooms and bathroom No water refill

Location Fast internet Nice staff and helpfull

Stayed in September 2024

Location

Stayed in February 2024

Extra facilities like pool/gym would have been great for kids. Breakfast had good variety but ran short toward end of breakfast period.

So convenient. Adjoining rooms were great. Fab area. Clean and modern.

Stayed in August 2023

Dirty mosquitoes and flees specially in resturant. Its the management. Its really shameful for accure group & mercure hotels. I alwyas stay in ur brands dubai mercure bahrain novotil & riyadh novotil.

Staff & location

Stayed in August 2023

room size

location

Stayed in June 2023

The hotel is very well located, that's the only good thing about it. The rooms are very small. You can't open your luggage anywhere except on the bed. The toilets are very stupid, you must always brush the toilet walls after you pooped and the door was not closing and it also vibrates because of the vacuum effect that the ventilator inside the bathroom creates. The staff doesn't even bother to greet you in the morning and the cleaning lady didn't empty our bin for 2 days. We had also a fire alarm and we went downstairs in the lobby. The lady at the reception told us that it happens very often and probably someone smoked in the room and we should ignore it. WHAT? To ignore a fire alarm? How should we feel safe after that? Normally she should know exactly which fire sensor went on and were the smoke is. Sound insolation between rooms is very poor and you can hear and feel the vibrations from the subway train underneath, although we had the room at the 5th floor. Very annoying.

The air conditioning in the room was great, so no worries during the summer. The breakfast was ok. Nothing special, but the food was good. The coffee was Nespresso. The shower is quite spacious

Stayed in May 2023

You can hear the metro very early in the morning, which is underneath the hotel, and we were on the 3rd floor!

Superb location with local bars and brasseries and very close to the Arc de Triomphe.

Stayed in April 2023

Room is super small.

Location is good Staff is awesome sepcially Gabriela she helped us lot in checking process and for booked taxi for us. Lota of food option available outside the hotel metro station is very near to the hotel.

Stayed in April 2023

clean. friendly staff

excellent location

Stayed in March 2023

We are using really often Accor hotel chain, and we expected a bit better breakfast. There was no great variety in selection of the products - however quality was good, unfortunately bread/baking was really poor.

We were travelling with children (7yo and 1 yo) and we did get two nice adjoining double rooms- which isn't so obvious in Paris- it was really difficult to find such option in other hotels. We booked early arrival which was great option. Hotel location is amazing - very close to Arc de Triomphe and Champ Elysses. Numerous subway station within easy reach. Rooms very clean, nice tidy bathrooms. Rooms are very small - but this is totally expectable and acceptable in Paris.

Stayed in August 2022

the cost against the rooms

The location was perfect

Stayed in August 2025

The cleaners are so annoying and they enter the room direct without taking permission and they are available only few hours till 2 pm . The toilets stuff are not available for 2 days until I asked for it.

The location of the hotel

Stayed in August 2025

The staff was amazing. The room was very comfortable, and the spa tub was amazing!

Stayed in March 2025

Too noisy cause of the underground, you feel the vibration pretty much all day long. Bottled water is only provided at first day and never served again. Very careful on tea bags, feels like there is unnecessary financial control.

Location is amazing.

Stayed in October 2024

Rien

Cooperative staff We forgot our papers and wallet and came back a few days later intact and safe in the hands of the staff.

Stayed in September 2024

Very inconvenient room and one had to wriggle to get into the bed. One of the smallest room that i have ever lived in with no view whatsoever.

Location

Stayed in September 2024

Nothing

Location, staff and hygiene

Stayed in May 2024

It's really convenient for me to go everywhere.

Stayed in April 2024

The location of the hotel was good, and I want to thank Vincent . His treatment was classy, ​​cheerful, and helpful. He did not give up on me when I asked for a service from him, and he provided it with joy. Thank you, Vincent

Stayed in January 2024