Reviews of Premiere Classe Geneve - Saint Genis Pouilly

nothing

AVOID THIS PLACE ESPECIALLY IF YOUR FLYING IN STAFF VERY RUDE BOOKED THROUGH BOOKING.COM TURNED UP AT 11PM AND THEY WAS OVER BOOKED. BLACK GUY BEHIND THE RECEPTION WAS VERY RUDE. I WAS REALLY HAPPY I DID NOT STAY HERE AND PAYED ABIT EXTRA AND STAYED NEAR THE AIRPORT. DO NOT BOOK HERE EVEN IF ITS FREE.

POOR LOCATION, POOR STAFF, BELOW ANY STANDARD AVOID AT ALL COSTS

Nice staff, gave us a new room.

One of the rooms wasnt cleaned, and the general condition was not very clean.

To check in we went on a wild goose chase ended up having to go to another hotel to check in and when we got to the hotel it was like being in a little boat cabin and check out is 12:00 but at 07:00 cleaners knocking at the door waking you up

The location is great. Next to a supermarket. Very convenient.

This is as bad as it can possibly get in Europe. Standards were the lowest I have seen outside of the worst lodgings in the developing world. It was dirty, smelly, old, falling apart. Frankly disgusting.

Low price

Dirty Small Given a wrong room already occupied

From the moment I arrived, things went downhill. The carpet in the lobby was filthy and stained, giving the entire place a dirty, neglected feel. It didn’t get better in the room — there was an awful, persistent smell that made it hard to even stay inside comfortably. The bathroom was in terrible condition, with a rotten shower cubicle that looked like it hadn’t been properly maintained in years. It was unhygienic and made using the facilities really unpleasant. On top of that, there was no reception at the hotel itself. I had to walk to another hotel nearby just to check in, check out, and even for breakfast. This was never made clear in advance, and it was a huge inconvenience. This hotel fails on the most basic expectations: cleanliness, comfort, and proper management. For the price, it’s completely unacceptable. I will not be returning and do not recommend this hotel to anyone.

Fast and free WIFI, good A/C, closeness to supermarket and bus stop. Green surroundings.

Old and worn-out furnishings, lack of space in room (no place to store clothes), smelly toilet, only a small and old towel provided, broken automatic check-in machine. Lack of clear directions to go to next building for reception. Food at breakfast was scarce.

staff

was not quite due to the quality of the Walland door

Rooms need refurbishment. Place and rooms were very dirty. Cleaning shud be done daily. Sheets, towels and linen were not changed frequently

Room was dirty, stains all over the place. Strong tobacco smell in the room, the bed sheet were smelling particularly bad. The bathroom door was broken, and has to be left open if you don't want to risk getting locked inside. Shower drain was partially clogged so showers had to be kept quite short to not overflow the bathroom.

Nothing

One of the worst hotel we've been. Just avoid. Not clean very updated rooms, just NO.

Cheap, not too far from Geneva (10-12 km to border), but you need your own transportation. Breakfast was generous and had "pain au chocolat" and croissant, but no ham/bacon. Two types of cheese, coffee machine, orange and apple juice, cereals.

A couple of suggestions: - the internet activation through room number and name takes a while, please speed up the process - Put signs to make it explicit that breakfast is offered at Kyriad, it is not clear enough - Please have an electric socket or USB socket next to bed to charge phones (20 years ago was less relevant but now....) - The screen at the check in machine is not very sensitive, making it difficult to press the right keys - upgrade the bed covers (couvertures) mine had cigarette burns and holes in them (but they were clean)

Good

Good

This was the worst hotel I've ever stayed in.

The hotel is not manned, completely worn down. Stinks of smoke, filthy, dirty walls and human body fluid on the shower floor/radiator. We refused to stay and were told we would get a refund. This did not happen- and we ended up losing the money to stay somewhere else. Please DO NOT book!

They don't send me the invoice