Reviews of Première Classe Roissy - Aéroport CDG - Le Mesnil-Amelot 2 stars
Rue Du Stade Sauvanet, 77990 Le Mesnil-Amelot, France
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified review10 minute drive from airport
Bed sheets had hairs on. Towels had yellow stains. The door could not be locked. No shops/stores near the hotel. Vending machine was only option for drinks and snacks of which only took coins. Have to go to the hotel beside to check in as the reception had shutters down.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location being close to airport
The shuttle service that does not provide transportation beyond 11h30 pm like when the plane is late. I had to search for a taxi for 1 hour. I called the hotel to see what arrangement can be made to pick me up but no one answered.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHotel proche de l aéroport, parking possible pour 5€ la nuit, navette aéroport possible.
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Thank you for your feedback! We're glad you appreciated the location and services like parking and the airport shuttle. We’ve noted your comment about the bed and will work on improving it.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe rooms were clean. But, there were problems with lights and toilet flushing.
Extremely bad behaviour by the receptionist. It's like you're standing right in front of her, but she can't see you or hear you! All interactions with the receptionist went like this, not just a single one. The vending machines are always unavailable. I had an issue with early arrival and they replied to my message after I already left the hotel after staying there for one night. It is like just to close the interaction is all.
Thank you for your feedback. We’re sorry to hear about your experience with the reception and the inconveniences you faced. We’ll address these issues with our team to improve our service.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt's location and how clean and tidy the hotel is. Nice beds.
Thank you for your great review! We’re glad you enjoyed the hotel’s location, cleanliness, and comfortable beds
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewQuiet
Rooms are tiny, sheets have stains, bed is small and makes cracking noises
Thank you for your feedback. We’re glad you found the stay quiet, and we’re sorry for the issues with the room size, bedding, and bed comfort. We’ll work on improving these areas.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe shower head in the bathroom is broken.
Thank you for your feedback. We are sorry for the inconvenience caused by the broken showerhead and will address this issue promptly. We appreciate your comments as they help us improve.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNear to the airport
There was a restaurant attached to the hotel. It was very overpriced and very expensive for tbe buffet!!!! Vegetarian food was limited to salad!!! We was on the understanding from the Hôtel reception that if staying at the hotel there was a discount on the food, but we didn’t receive a discount.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified review