Reviews of Kyriad Rouen Sud - Val de Reuil 3 stars
Ruelle du Coin des Saules, 27100 Val de Reuil, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff and the most comfortable bed and pillow we have had whilst travelling
Room was not complete clean
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation was perfect for an overnight stay, staff were super friendly, location good for food and breakfast was good
The only reason it was not perfect was the smell of smoke in our room.. we opened the window and could sleep with it open.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff where fantastic !
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewGood for a quick stop while driving through France.
Dear guest, Thank you for taking the time to share your feedback. We're glad our establishment met your needs for a convenient stopover during your journey through France. We’ve taken note of your 6/10 rating and remain attentive to any suggestions that could help us improve. We hope to have the pleasure of welcoming you again on a future trip! Best regards, The reception
Dear guest, Thank you for taking the time to share your feedback. We're glad our establishment met your needs for a convenient stopover during your journey through France. We’ve taken note of your 6/10 rating and remain attentive t… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewCleanliness, friendly and efficient staff - from Reception to Cleaning Staff. Also the recent addition of an evening menu and availability of microwaveable meal options
Our only request might be a slightly comfier chair to relax in
Hello Richard, Thank you for sharing your feedback. We’re delighted to hear that you appreciated the cleanliness of our hotel and the friendliness and efficiency of our staff, from Reception to Housekeeping. It’s also great to know that you enjoyed the recent addition of the evening menu and the availability of microwaveable meal options. We appreciate your suggestion regarding a more comfortable chair and will take it into consideration to further enhance guest comfort. We look forward to welcoming you back for another enjoyable stay. Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Richard, Thank you for sharing your feedback. We’re delighted to hear that you appreciated the cleanliness of our hotel and the friendliness and efficiency of our staff, from Reception to Housekeeping. It’s also great to know that y… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewFriendly informative staff . Excellent location and restaurant nearby.
Hello Dyanne, Thank you for sharing your feedback. We’re delighted to hear that you found our staff friendly and informative, and that you enjoyed our excellent location and the nearby restaurant. Your kind words encourage our team to continue providing top-quality service and a comfortable experience for our guests. We look forward to welcoming you back for another enjoyable stay. Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Dyanne, Thank you for sharing your feedback. We’re delighted to hear that you found our staff friendly and informative, and that you enjoyed our excellent location and the nearby restaurant. Your kind words encourage our team to con… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEasy access, clean and secure
Nothing
Hello Graham, Thank you for sharing your feedback. We’re delighted to hear that you appreciated the easy access, cleanliness, and security of our hotel. Providing a comfortable and safe experience for our guests is always our top priority, and your kind words encourage our team to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay. Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Graham, Thank you for sharing your feedback. We’re delighted to hear that you appreciated the easy access, cleanliness, and security of our hotel. Providing a comfortable and safe experience for our guests is always our top priority… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast
Dear guest, Thank you very much for your excellent rating and positive feedback! We are delighted that you enjoyed the value for money as well as our breakfast, which we believe is an important way to start the day. We look forward to welcoming you back very soon! Sincerly The reception
Dear guest, Thank you very much for your excellent rating and positive feedback! We are delighted that you enjoyed the value for money as well as our breakfast, which we believe is an important way to start the day. We look forward to welco… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewFriendly staff, good breakfast, everywhere was clean and tidy. Room and bed were comfortable.
nothing
Dear Guest, We sincerely thank you for your very positive feedback. We are delighted that our staff, the cleanliness of your room, the comfort of the bed, and the quality of the breakfast contributed to making your stay enjoyable. We would be honored to welcome you again on a future visit. With kind regards, The Reception
Dear Guest, We sincerely thank you for your very positive feedback. We are delighted that our staff, the cleanliness of your room, the comfort of the bed, and the quality of the breakfast contributed to making your stay enjoyable. We would … Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything i suspected from a budget hotel, small rooms, very clean and a good bed.
Poor breakfast, coffee taste like hot chocolate
Hello Dear Dirk, Thank you for taking the time to share your feedback following your stay with us. We are delighted that you appreciated the cleanliness of our rooms as well as the comfort of our bedding, which are both very important to us. We are, however, sorry to hear that the breakfast did not meet your expectations, especially the coffee. Your comments are very valuable, and we will share them with our team right away in order to improve the quality of this service. We hope to have the pleasure of welcoming you again and providing you with an even more satisfying experience. Kind regards, Dylan The reception
Hello Dear Dirk, Thank you for taking the time to share your feedback following your stay with us. We are delighted that you appreciated the cleanliness of our rooms as well as the comfort of our bedding, which are both very important to us… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewArrived late at night (1am) and gate locked securely but staff checked us in easily.
Hello Richard, Thank you for taking the time to share your experience. We are glad that the check-in went smoothly despite your late arrival and that you appreciated the security of our gate. We look forward to welcoming you again under more convenient hours! Kind regards, Dylan The reception
Hello Richard, Thank you for taking the time to share your experience. We are glad that the check-in went smoothly despite your late arrival and that you appreciated the security of our gate. We look forward to welcoming you again under mo… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location for us, just off the motorway with lots of good eating options very close, also like the safe parking and chargers for EV on site and variety of fast charging very close. comfy rooms with good air con, good selection for breakfast and comfortable public areas
under the beds had not been swept or hoovered - that the only thing i can think of
Hello Mark, Thank you for taking the time to share your feedback. We are delighted that you appreciated our convenient location, the secure parking, the electric vehicle charging stations, as well as the comfort of our rooms and the quality of our breakfast. We also take note of your comment regarding cleaning under the beds and thank you for bringing this to our attention. We will reinforce our cleaning procedures to ensure every detail meets our guests’ expectations. We look forward to welcoming you again for an even more enjoyable stay. Kind regards, The reception Dylan
Hello Mark, Thank you for taking the time to share your feedback. We are delighted that you appreciated our convenient location, the secure parking, the electric vehicle charging stations, as well as the comfort of our rooms and the quality… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewConvenient. Clean. Great facilities - just what we needed. Could do a v late check in!
Nothing!
Hello Sarah, Thank you for your wonderful review. We’re delighted you enjoyed our convenient location, cleanliness, and facilities, and that our late check-in option was helpful for you. It’s great to know our team made a positive impression, and we look forward to welcoming you back on your next visit. Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Sarah, Thank you for your wonderful review. We’re delighted you enjoyed our convenient location, cleanliness, and facilities, and that our late check-in option was helpful for you. It’s great to know our team made a positive impress… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe staff were friendly, the breakfast was very good and the parking was easy and secure.
Not exact their fault, but there was a baby crying from 10pm until 3am, and whole purpose of our stay was to catch some sleep for the next leg of the journey. The metal overhead single bed rattling loudly didn’t help, and that is a property’s fault.
Hello Predrag, Thank you for sharing your experience. We’re glad to hear you appreciated our friendly staff, tasty breakfast, and secure parking. We’re sorry that noise disturbances affected your rest, both from the neighboring room and the rattling bed frame. While we can’t always control certain guest situations, we will address the bed issue immediately to prevent such discomfort in the future. We understand how important a good night’s sleep is, especially when traveling, and we regret that we couldn’t provide it during your stay but we will work hard to fix these issues. Thank you for staying with us! Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Predrag, Thank you for sharing your experience. We’re glad to hear you appreciated our friendly staff, tasty breakfast, and secure parking. We’re sorry that noise disturbances affected your rest, both from the neighboring room and t… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat beds and pillows. Very comfortable. Air conditioning very good also. Rooms are small and hard to get around without bumping into the TV, but overall it was comfortable. Staff were always very friendly and communicative.
Size of rooms.
Hello Jason, Thank you for your positive feedback about our staff, bedding, and air conditioning. We’re glad to hear you found your stay comfortable overall. We understand that the room size may not have met your expectations, and we appreciate your understanding as we make the most of our available space to provide all the necessary amenities. Your comments will be noted for future improvements. We hope to welcome you back soon. Best regards, The Kyriad Rouen Sud - Val De Reuil Team
Hello Jason, Thank you for your positive feedback about our staff, bedding, and air conditioning. We’re glad to hear you found your stay comfortable overall. We understand that the room size may not have met your expectations, and we appr… Show more