Reviews of Audotel 2 stars
Rn 113, 11000 Carcassonne, France
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Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewMicrowave available (although not very clean). Bed sheets and towels were clean. Check in was fast.
The room and bathroom floor was very dirty, with dust, hair and (presumably) animal hair. Photos on booking are probably very old: the shower floor tiles had big yellow markings (maybe glue from a previous shower trail?) that were somehow sticky. The bathroom and room walls had spatted mosqyuitoes and dirt on them, and could use a fresh hand of paint.
Good morning Emmanuele, Thank you for sharing your opinion. We are pleased that you appreciated the cleanliness of the linen, the speed of the check-in, and the presence of a microwave (even if you found it needed cleaning). However, we are somewhat surprised: you stayed for two nights without ever reporting these issues to the reception, while our staff is always available to take action or offer a room change. You also left without returning the keys or mentioning anything on site, which makes your comments even more unexpected. For accuracy, the yellow marks on the shower floor are not dirt, but non-slip paint applied for the safety of our guests. We always encourage our guests to inform us immediately of any problem so that we can resolve it on the spot, rather than waiting until the end of the stay to mention it in a review.
Good morning Emmanuele, Thank you for sharing your opinion. We are pleased that you appreciated the cleanliness of the linen, the speed of the check-in, and the presence of a microwave (even if you found it needed cleaning). However, we a… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGood option for one night stay, late check in is possible via key machine. Near the routes, but quite.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewParking was good, linen clean
Place was tired and in need of updating. some very old looking blankets (which thankfully we didn't need to use)
Dear Patrick, Thank you for your feedback. We’re glad to hear you appreciated the parking and the cleanliness of the linen. Regarding the blankets, we’d like to assure you that they are cleaned regularly and carefully maintained. While they may appear simple, they are far from worn out or neglected. Our hotel is a 2-star family-run establishment, offering a modest yet functional setting, in line with its category. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Jonathan
Dear Patrick, Thank you for your feedback. We’re glad to hear you appreciated the parking and the cleanliness of the linen. Regarding the blankets, we’d like to assure you that they are cleaned regularly and carefully maintained. While th… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIf you are by car it's the best option for one night stay at Carcassone. We arrived late-night, but we found an automatic sistem to get the key. We needed just a bed and a shower e this is what we found. It was clean over the average of accommodation we found before.
In our room we felt a funny smell of smoke on background. Not so much, but in a bit of hours we ignored it
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewIt was clean an comfortable enough without any thrills, we were given an used room as well to store our bikes - very much appreciated.
Nothing really.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewBeing able to self check in easily late at night. Parking was easy but car park a bit dark. Bunk bed for kids was fun.
Room corridors look a bit like a hospital. It was just for one night so it was fine.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewStaff was very nice
The rooms, specially the bathrooms need to be upgraded
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe hotel is clean, simply furnished, has a good location by the road, just a few minutes to the center. Parking right next to the hotel. Excellent breakfast available for purchase. Very reasonable price. The staff is nice, will help and advise, everyone is smiling.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewA very pleasant , clean hotel. Perfect for overnight stop, convenient location and lovely friendly staff.
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewNice roomy accomodation. Helpful friendly staff. On a road that takes you straight into Carcasonne centre. Easy access to motorway and route nationale
Nothing to dislike.
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 September 2024 · Stayed in August 2024
Verified reviewEasy access clean
Nothing
Reviewed: 1 September 2024 · Stayed in September 2024
Verified reviewNa
Na
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in July 2024
Verified reviewEASY ACCESS TO AUTOROUTE
NO A/C IN ROOM.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewaccessibility from the highway, access even at night keys from the machine
the blanket for the third bed was missing