Reviews of Mercure Toulouse Sud 4 stars
3, Avenue Irene Joliot Curie, 31100 Toulouse, France
Loading
Guests also reviewed these properties:
Vöcklabruck, Austria
Vittel, France
Maracajaú, Brazil
Belize City, Belize
Josefuv dul, Czech Republic
Zihuatanejo, Mexico
Tsuruoka, Japan
Chennai, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was an enjoyable stay and the staff was excellent - kind - friendly and helpful
Dear Frederic, Thank you very much for your positive feedback. We are delighted to have been able to satisfy you and will continue to do our utmost to offer the best possible service to our guests. Looking forward to welcoming you again. Best regards. The Mercure Toulouse Sud Staff.
Dear Frederic, Thank you very much for your positive feedback. We are delighted to have been able to satisfy you and will continue to do our utmost to offer the best possible service to our guests. Looking forward to welcoming you again. … Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewEasy to find and very convenient for stopover
Pizza diner more than average
Dear Ariane, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The staff of Mercure Toulouse Sud.
Dear Ariane, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will s… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewThe location, nice and quiet, close to a cable car connecting to one of the city subway lines. Excellent facilities. friendly staff. Tasty breakfast buffet
limited options for evening meals in the area
Dear Eduardo, Thank you very much for your kind feedback! We're delighted to hear that you enjoyed our quiet location, the nearby cable car connection, our facilities, the friendliness of our team, and the tasty breakfast buffet. We understand your comment regarding limited dining options in the area during the evening. While our neighborhood is indeed calm, we’re happy to recommend some excellent nearby restaurants, including one just steps away from the hotel. We also offer a selection of local, organic meal jars available through our room service – perfect for a relaxed dinner in. We hope to have the pleasure of welcoming you again soon! The team of Mercure Toulouse Sud.
Dear Eduardo, Thank you very much for your kind feedback! We're delighted to hear that you enjoyed our quiet location, the nearby cable car connection, our facilities, the friendliness of our team, and the tasty breakfast buffet. We under… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewSmart hotel
N/a
Dear Walter, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of Mercure Toulouse Sud.
Dear Walter, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will s… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 December 2024 · Stayed in November 2024
Verified reviewIt was convenient and clean
Dear Shirley, Thank you for your kind words! We’re delighted to hear that you had a restful night and found our hotel convenient and clean. Your satisfaction is our greatest reward. We look forward to welcoming you back to Mercure Toulouse Sud very soon! Best regards, The Mercure Toulouse Sud Team.
Dear Shirley, Thank you for your kind words! We’re delighted to hear that you had a restful night and found our hotel convenient and clean. Your satisfaction is our greatest reward. We look forward to welcoming you back to Mercure Toulouse… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewGood location for visiting hospitals nearby.
No restaurant in hôtel, but good restaurant alongside.
Dear Jennifer, We very much appreciate your comments regarding your stay at the Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of Mercure Toulouse Sud.
Dear Jennifer, We very much appreciate your comments regarding your stay at the Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve… Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewbreakfast was sufficient and location was fine as long as you had your own transport
Dear John, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of Mercure Toulouse Sud.
Dear John, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to … Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewIt is very clean and new. The location is very good for working in the Oncopole.
There is no restaurant and the alternative is very bad. The service wasn't good
Dear Pietro, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Pietro, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragem… Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewDoes not have a formal restaurant.
Dear Luis, Thank you very much for sharing your recent experience in our hotel Mercure Toulouse Sud. We are glad to see that your stay has met your expectations. It is true that we do not have a proper restaurant inside the hotel. Our catering offer is based on jar meals and pizzas and there is an independ restaurant next door which is open during the week. Looking forward to seeing you again. Best regards. L'Equipe du Mercure Toulouse Sud.
Dear Luis, Thank you very much for sharing your recent experience in our hotel Mercure Toulouse Sud. We are glad to see that your stay has met your expectations. It is true that we do not have a proper restaurant inside the hotel. Our cate… Show more
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewJust close to where we were going
Room service hard to understand what is on the menu coffee in paper cup not for me
Dear Elisabelle, Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the Room Service Menu. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, The team of Mercure Toulouse Sud.
Dear Elisabelle, Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the Room Service Menu. At M… Show more
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewBreakfast was good Clean and tidy room Free parking
Money was taken as guarantee without this information being communicated in advance
Dear Emanuela, We very much appreciate your comments regarding your stay with us. We'd like to apologize for the lack of information regarding the preautorisation before your arrival? Please note that this is not a payment. We're delighted to read that you've enjoyed your stay in Toulouse, the pink city, and that you've appreciated our hotel. We'll be glad to have you back in the South of France whenever you want. Kind regards, The team of Mercure Toulouse Sud.
Dear Emanuela, We very much appreciate your comments regarding your stay with us. We'd like to apologize for the lack of information regarding the preautorisation before your arrival? Please note that this is not a payment. We're delig… Show more
Reviewed: 5 January 2024 · Stayed in January 2024
Verified reviewI did not have breakfast. I asked to use the Nespresso coffee machine and they said yes (free of charge). It is far from the center (I knew that and it's ok as I needed to be in that area). But getting to the center using the Teleo + metro is very convenient, about 35 minutes, and the Téléo experience is a plus.
Dear Sir RICARD, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback and we're delighted to read that you've very much enjoyed our location and the Téléo :) I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of Mercure Toulouse Sud.
Dear Sir RICARD, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback and we're delighted to read that you've very much enjoyed our location and the Téléo :) I will shar… Show more
Reviewed: 17 November 2023 · Stayed in October 2023
Verified reviewReviewed: 9 November 2023 · Stayed in November 2023
Verified reviewVery clean and staff very friendly lovely hotel enjoyed the lights in the centre very different
nothing couldn't fault anything
Dear Mr Wayne, Thank you very much for sharing such a positive feedback regarding your recent stay in our hotel. We are glad to see that you've enjoyed the design and comfort of our facility. We are also grateful to you for highlighting the qualities of our staff who do their utmost to make our customers' stay exceptional. Warm regards from the whole team. Teo, Chef de Réception.
Dear Mr Wayne, Thank you very much for sharing such a positive feedback regarding your recent stay in our hotel. We are glad to see that you've enjoyed the design and comfort of our facility. We are also grateful to you for highlighting th… Show more
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewPleasant stay in this modern Hotel with comfortable room and friendly staff
nothing
Dear Anthony, We'd like to thank you for sharing your experience at Mercure Toulouse Sud. We are extremely pleased that the staff as well as the room satisfied you! We hope to see you again very soon. Best regards, The team of Mercure Toulouse Sud.
Dear Anthony, We'd like to thank you for sharing your experience at Mercure Toulouse Sud. We are extremely pleased that the staff as well as the room satisfied you! We hope to see you again very soon. Best regards, The team of Mercure … Show more
Reviewed: 19 August 2023 · Stayed in August 2023
Verified reviewBreakfast was good but very expensive
The hotel is very nice but there is no personnality in the decor. It looks like any hotel.
Dear Claude, We'd like to thank you for sharig your experience with us at Mercure Toulouse Sud. It is always a pleasure to receive positive feedback and we're delighted to read your appreciation of the breakfast even though it was expensive. We're working every day to offer you the best experience and we do not take lightly your opinion. Indeed, we're located in the same area as the Oncopole so it's practical. Regarding the decoration, the hotel was intended to be design, as its architecture and we understand that it does not fit to anyone's taste. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of Mercure Toulouse Sud.
Dear Claude, We'd like to thank you for sharig your experience with us at Mercure Toulouse Sud. It is always a pleasure to receive positive feedback and we're delighted to read your appreciation of the breakfast even though it was expensi… Show more
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewBreakfast substantial and varied. Location ideal for a hospital visit (5 minute walk away).
Some of the grouting in the shower area requires cleaning / bleaching.
Dear Ian, We would like to thank you very much for posting your experience at Mercure Toulouse Sud. We are delighted to see that you enjoyed the breakfast and the choice it offers. We are indeed perfectly located for a hospital visit. We do take into account your comment on the shower area and be assured that we'll do our best to take care of the situation. It is always a pleasure to receive positive feedback and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we'll aslo be thrilled to welcome you again at Mercure Toulouse Sud. Best regards, The Mercure Toulouse Sud team.
Dear Ian, We would like to thank you very much for posting your experience at Mercure Toulouse Sud. We are delighted to see that you enjoyed the breakfast and the choice it offers. We are indeed perfectly located for a hospital visit. We… Show more
Reviewed: 23 July 2023 · Stayed in June 2023
Verified reviewReviewed: 20 July 2023 · Stayed in June 2023
Verified reviewFree parking, comfy
There is a swamp behind the hotel and there is a loud noise of frogs during the night.
Dear Yasir, We very much appreciate you sharing your experience regarding your stay at the Mercure Toulouse Sud. It is always a pleasure to receive positive feedback and be assure that your comments will be shared with our team. We do have a nice little swamp in front of some bedrooms that welcome frogs during the summer. We normally can't hear them with the windows closed however we are deeply sorry that they disturbed you. At Mercure, we strive to provide a superior service experience for every guest, so your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Toulouse Sud team.
Dear Yasir, We very much appreciate you sharing your experience regarding your stay at the Mercure Toulouse Sud. It is always a pleasure to receive positive feedback and be assure that your comments will be shared with our team. We do … Show more