Reviews of Résidence Le Pic de l'Ours 4 stars

Location opposite ski lift was great. The apartment had a beautiful view over the valley, and the pool and steam room were wonderful, but disappointed that the sauna was not working . As it was the last week of the season, it was also relatively quiet, which we enjoyed

Nothing in particular

All likes, really. Ideal location, clean, good facilities with pool, sauna and car parking on the premises

Location

No WiFi. When asked if it was going to be repaired, the lady at the reception just said “WIFI is a free service that we provide you. You can’t expect to be delivered for sure or get any compensation if not working.”

Thé location is perfect, just over the road from the ski lift

Cleanliness, the oven was very dirty with ground in burnt food, dirty waste bins, general cleanliness was very poor. Yet, you’re expected to follow the extended cleaning list on departure. Be prepared to take or buy your cleaning materials while there. A lot of maintenance is needed in the communal areas, pool ceiling, sauna, reception etc.

Staff was super helpful and were always available when we needed. Sofa bed was surprisingly comfortable. Location is superb!

It is an old building with old facilities. Lift would take ages to arrive, WiFi is close to non-existant (you can send a message but can't hold a video call)

The location to ski télécabine. The swimming pool.

Apartment needs to be upgraded especially kitchen wear which is showing the signs of age.

The pool was too cole to swim in it

Close to lift, great size of apartment. Plus with a real size owen adn proper fridge

Cleaning poor, cigarettes and crumbles on outdoor table. Full of dust under every furniture.

Good location in the town. Secure car park.

Scaffolding around room and workman outside window from 7.45am. Stayed for three weeks and didn’t get clean towels or bedding. Dishwasher/tap in kitchen broken and not fixed when reception informed. WIFI was almost non existent. Hotel felt tired and needs updating.

Locatiob

Room, service, no wifi,

Good location and parking was good. Very pleasant, helpful staff. Able to leave our bag in a secure room till check in. Good kitchen facilities. Need to bring your own washing up liquid, sponge, dishcloth, tea towel and bathroom toiletries. Small soap, toilet paper and towels provided. Heating worked well.

No very impressed with the pool. Sauna and steam room were not working as far as l could tell and the showers were cold; not what you want after getting out of pool when the water in that was not very warm either; that didn't bother me but l did expect at least a warm shower. Fine in the summer but not when it's cold. Assumed one cold shower could have been for use with the sauna, but not all of them! Also didn't open till 10.30 in the morning, so didn't really have time for a swim then get back to the room for a hot shower before vacating the room at 11.00am.

The location is amazing. It is right by the cable car. The facilities are great too. My kids loved the pool and I liked the steam room. The kitchen is well equipped with good toaster, kettle, microwave etc.

The apartment is very basic. The sofa is not relaxing, beds are ok. You have to clean the place yourself and strip the beds when you leave, I think that is typical is France but not something I am a fan of when on holiday and not something we would normally have to do.

The location. Close to ski area

It was dirty. The sheets had mould on them.