7.7

Reviews of Comfort Aparthotel Aix Le Tholonet 3 stars

445, Allée François Aubrun, 13100 Aix-en-Provence, France

  • Tracey

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    Room had all facilities but decor tired and in need of updating. Towels old and very thin. Shower itself powerful but dark as no lighting over shower once curtain closed.

    Room had all facilities but decor tired and in need of updating. Towels old and very thin. Shower itself powerful but dark as no lighting over shower once curtain closed.

  • Paul

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The aircon was great - kept the rooms down to a very comfortable temperature during the heatwave. The rooms are spacious with a table and chairs. The fridge was excellent - to the point that we had ice cold drinks throughout our stay and they chilled our vacuum flask bottles down so much they stayed cold pretty much all day when out and about in the heat. Lots of excellent local places to eat mere minutes away - Monsieur Louis is an exceptional find with sublime food.

  • Aikaterini

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The safe parking & the late check in.

    Bad maintained rooms. Not like the photos

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  • Camille

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Pamela

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Lara

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Amanda

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Good value for money.

    The bathroom is in need of an upgrade.

  • Paul

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    The room was clean and comfortable an ideal for a stop on our journey home. It was a short walk to a very good restaurant. Secure apartment and parking. Breakfast selection was ok.

    Directions to the property. The address given was a new one which wasn't recorded on gps! Fortunately we were in the area before the reception closed, so they were able to tell us the correct address. However, when we arrived, reception was closed. We received a message stating the keys were in the safe, but no code was given. No reply from the after hours number, which was the same as the number we had called ten minutes earlier. Fortunately, my wife tried the handle of the safe and it opened!

    Property response:

    Hello, We understand your frustration. Our address has been a problem for a while now and we are glad that you managed to enter the room despite all of those inconveniences. We hope you enjoyed your stay and will gladly welcome you again ! Best regards, Zenitude team.

    Hello, We understand your frustration. Our address has been a problem for a while now and we are glad that you managed to enter the room despite all of those inconveniences. We hope you enjoyed your stay and will gladly welcome you again … Show more

    Comfort Aparthotel Aix Le Tholonet
    25 July 2025
  • Sandy

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
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  • Emmanuel

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Camila

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    it was convenient and not a bad price.

    pillows were not great and bed was alright. kitchen utensils were not enough, too few cutlery and crockery. the room is very small and the property offers no other space to be apart from the parking lot. I missed having some sort of communal area given that the rooms are small.

  • Bruce

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    no comment

    No comment

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  • Keith

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Easy to locate. Excellent overnight stop for us.

  • Mehdi

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review

    Location Staff Free parking Kitchenette Tea and coffee Laundry machines

  • Ana

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    It was a perfect hotel for a 1 night stay. We were passing by Aix Provence in our roadtrip and was very good value for money. Comfortable, good size bedroom and had everything needed. 10 minute by car from the center of Aix and had parking included!

    One of our rooms had a really uncomfortable smell like swollen. We had to perfume the whole bedroom and open windows and it went away.

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  • Bess

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Kitchenette

  • 3.0 Poor
    Richard

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Guido

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    Parking on site. Secure area.

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  • 7.0 Good
    Alison

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Easy to self cater.

    It was quite hot in the room and no aircon available until the summer.

  • Edoardo

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • Riccardo

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
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  • Ana

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review

    The personal was always very kind and willing to support. The location is great, as it is close to a mall with everything you need to prepare your meals. It is plenty of parking, and easy to go around to different locations around.

  • 7.0 Good
    Bridgen

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review
  • Andre

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review

    Location and free parking. Also convenience stores at walking distance. Our room was opposite the nearby highway and thus quieter. Our room was located on the main floor. I'm not sure there are elevators to the other floors.

    Room too small. No stands for luggage. Dining table and chairs blocking access to closet. The bathroom has no racks for towels.Room and linen have not been cleaned or changed for 3 nights. We were told this would happen on a note provided at check-in. When checking Bookings, the website, it was mentioned. However, although towels change are optional in all hotels, linen service and daily room cleaning should be a basic service for a standard hotel.Bookings should make this obvious on their site when otherwise.

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  • Andreia

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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