Reviews of Renaissance Paris La Defense Hotel 4 stars
60 Jardin De Valmy, Boulevard Circulaire, Sortie 7, 92918 Puteaux, France
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewBreakfast was excellent, and our server at breakfast was fantastic (friendly and attentive). Nice rooms, though not soundproof as I believe is mentioned- many folks talking loudly in above room at 4:30 in the morning.
Noise/voices from room above us in early morning hours. While muffled, still loud enough to awaken us and difficult to go back to sleep.
Dear Deidrea, Thank you for taking the time to leave a review of your recent stay. We appreciate you taking time to highlight aspects of your stay. Our team takes pride in crafting memorable dining experiences, and we're delighted our breakfast offerings met your expectations. The attentiveness of our staff reflects our commitment to genuine hospitality. Regarding your rest, we regret any disturbances affected your comfort. Our rooms feature double-glazed windows designed to minimize external noise, and we encourage guests to contact reception immediately should any issues arise. Finally, we're pleased you found your accommodations comfortable. Our recently refurbished rooms aim to balance modern design with practical comfort for all guests. We hope to welcome you back in the future. Best wishes, Wassef Chekili, Guest Relation
Dear Deidrea, Thank you for taking the time to leave a review of your recent stay. We appreciate you taking time to highlight aspects of your stay. Our team takes pride in crafting memorable dining experiences, and we're delighted … Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything about them is unique
Their attention towards us
Dear Guest, Thank you for taking the time to review your stay. We're thrilled you enjoyed the unique qualities of our hotel. While we aim to exceed expectations, we regret any impression that our attention fell short during your stay. Our team takes pride in delivering personalized service to every guest. Finally, we're delighted your overall experience met your expectations and hope our central location near La Défense's iconic sites added convenience to your Parisian visit. We hope to have the occasion to welcome you again. Kindest regards, Wassef Chekili, Guest Relation
Dear Guest, Thank you for taking the time to review your stay. We're thrilled you enjoyed the unique qualities of our hotel. While we aim to exceed expectations, we regret any impression that our attention fell short during your sta… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGot everything we needed and the location was perfect. We walked out the door, straight into the queue for the La Defense Arena.
Nothing
Dear Mr.Richard, Thank you for such a positive review of your stay. We're delighted you enjoyed your stay at Hôtel Renaissance Paris La Défense. Our team strives to ensure guests have all essentials for a comfortable visit, and we're thrilled our central location provided such convenient access to La Défense Arena. Being steps away from major attractions truly allows visitors to immerse themselves in the energy of our vibrant district. We look forward to a return visit from you in the future. Best wishes, Wassef Chekili, Guest Relation
Dear Mr.Richard, Thank you for such a positive review of your stay. We're delighted you enjoyed your stay at Hôtel Renaissance Paris La Défense. Our team strives to ensure guests have all essentials for a comfortable visit, and we&… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel location is very good being next to the tram station.
Breakfast offered is poor with limited selection . We paid extra money for late checkout that can be offered for free elsewhere
Dear Mr.Ashraf, Thank you for taking the time to share your review. We're pleased you appreciated our prime location adjacent to La Défense's transportation hub, offering direct access to explore Paris. While we regret some aspects didn't meet expectations, we note our breakfast buffet offers seasonal selections with gluten-free options, and late checkout availability varies by reservation type. Our team remains available to discuss preferences during future stays. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Wassef Chekili, Guest Relation
Dear Mr.Ashraf, Thank you for taking the time to share your review. We're pleased you appreciated our prime location adjacent to La Défense's transportation hub, offering direct access to explore Paris. While we regret some asp… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewGood breakfast, nice quiet location if you like to be away from the maddening crowd after a day's trip to the city center.
It's a bit far from the old city center, but with an efficient subway, the distance is not an issue.
Dear Mr.Simeon, We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted that you had such a wonderful stay at Renaissance Paris La Defense Hotel. Your praise of our morning culinary offerings warms our hearts. Our team puts great care into preparing a delightful selection to start each day. However, we understand your thoughts about the distance to central Paris attractions. The convenient metro connection makes exploring the city straightforward. Finally, we are pleased that you enjoyed the tranquil setting of our establishment, offering a peaceful retreat after exploring the vibrant city. We hope to have the pleasure of seeing you again in the future. Best wishes, Wassef Chekili, Guest Relation
Dear Mr.Simeon, We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted that you had such a wonderful stay at Renaissance Paris La Defense Hotel. Your praise of our morning culinary offe… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe hotel has better rooms than in the city, however, it is rather far from city center, but there is a subway nearby, so transportation is not an issue to us.
The hotel restaurant has a limited selection of food
Dear Mr.Simeone, Many thanks for having taken the time to review your stay. We are delighted that you had such a pleasant experience at Renaissance Paris La Defense Hotel. Your kind words about the accommodations warm our hearts, as we take pride in providing comfortable spaces for our guests to unwind. However, we regret that our dining options did not fully meet your expectations. Our culinary team strives to deliver a satisfying experience for every guest. Finally, we are pleased that you found our strategic location and convenient transportation links beneficial for your stay. The proximity to public transit makes exploring the city effortless while enjoying the tranquility of our establishment. It would be a pleasure to have you return on another occasion. Best regards, Wassef Chekili, Guest Relation
Dear Mr.Simeone, Many thanks for having taken the time to review your stay. We are delighted that you had such a pleasant experience at Renaissance Paris La Defense Hotel. Your kind words about the accommodations warm our hearts, a… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewHotel was clean and in good working order. Staff were lovely and helpful.
The bar could stay open a bit later.
Dear Sir, Thank you for sharing your experience with us. We appreciate your recognition of our well-maintained establishment. Your comments about the immaculate condition of our premises reflect our commitment to upholding the highest standards. However, we have noted your feedback about our bar operating hours and will take your suggestion into consideration. Finally, we are delighted that you found our team members welcoming and supportive throughout your stay. We hope to welcome you back in the future for an improved stay. Kind regards, Wassef Chekili, Guest Relation
Dear Sir, Thank you for sharing your experience with us. We appreciate your recognition of our well-maintained establishment. Your comments about the immaculate condition of our premises reflect our commitment to upholding the highest st… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewGood facilities Convenient location Nice staff
Smell in the room
Dear Sir, Many thanks for having taken the time to review your stay. We appreciate your recognition of our welcoming team members who strive to create memorable experiences for our guests. The amenities throughout our establishment reflect our commitment to guest comfort. However, we sincerely apologize for the unpleasant scent you encountered in your room. Our housekeeping team is always at your disposal to address such situations promptly. Finally, we are delighted that you found our strategic location advantageous for your needs, with excellent connectivity to Paris's key destinations. We hope to welcome you back. Best wishes, Wassef Chekili, Guest Relation
Dear Sir, Many thanks for having taken the time to review your stay. We appreciate your recognition of our welcoming team members who strive to create memorable experiences for our guests. The amenities throughout our establishment refl… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat place to stay for those going to concerts at la Défence Arena.
Dear Sir, Thank you for taking the time to share your feedback. We are delighted that you found our establishment to be perfectly situated for attending events at Paris La Defense Arena. Our prime location makes it convenient for guests to access various entertainment venues while enjoying the comfort of our accommodations. We look forward to welcoming you back in the future. Best wishes, Wassef Chekili, Guest Relation
Dear Sir, Thank you for taking the time to share your feedback. We are delighted that you found our establishment to be perfectly situated for attending events at Paris La Defense Arena. Our prime location makes it convenient for guests … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBeds were very comfortable. Location to La défense arena, train station and shopping centre was perfect. The hotel itself is very nice.
Entrance was difficult to find and not very accessible if you have luggage (prepare to take a lot of stairs) Bathroom wallpaper had small spots of mould on it but in large quantities Tv remote control didn’t work very well. Maybe the batteries needed changing.
Dear Madam Hayley Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you enjoyed your experience at our establishment. Your appreciation of our accommodations and facilities means a great deal to us. However, we sincerely regret that some aspects of your stay did not meet your expectations. We understand your comments about the entrance accessibility, and our team is always available to assist guests with their luggage. Our maintenance team has been notified about the matters you mentioned regarding the bathroom and television equipment. Finally, we are pleased that you found our central position ideal, with convenient access to La Défense Arena, public transportation, and shopping venues. The comfort of our beds also contributed to making your stay more pleasant. We would be honored to welcome you back for another stay. Best regards, Wassef Chekili, Guest Relation
Dear Madam Hayley Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you enjoyed your experience at our establishment. Your appreciation of our accommodations and facilities means … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewVery close to the Arena
Bar and restaurant closed to guests for a private meeting and told to go elsewhere to eat, after a long journey in such hot weather the last thing we wanted was to walk outside looking for somewhere else, On checkout I explained this to David on reception and to be fair he was very polite and friendly but then told the customer relations manager to speak to me who asked me if I knew anything about the area because it is a big business area and many businesses hire the restaurant out, which if this is the case why not have a private function room like other hotels, he offered me a drink in the restaurant if we pay for a meal which I took as an insult,he also said they would email me with some sort of compensation but all I’ve had is 2 emails asking for a review on my stay. And the bathroom is in serious need of a makeover
Dear Sir, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our team member David at reception, who demonstrated the service standards we strive to maintain. However, we are sorry that your stay did not fully meet your expectations. We regret the temporary unavailability of our dining facilities during your visit. Our staff remains available around the clock to suggest excellent dining alternatives in our vicinity. Regarding the accommodation rate, our pricing reflects the premium services and facilities we offer in this prime business district. Finally, we are pleased that you enjoyed our strategic location near the Arena, which allows convenient access to numerous attractions and transport links. We hope to welcome you back for a more satisfying experience. Best regards, Wassef Chekili, Guest Relation
Dear Sir, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our team member David at reception, who demonstrated the service standards we strive to maintain. However, we are sorry that yo… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGreat location
Dear Mr.Christopher, We appreciate your feedback about your stay at Renaissance Paris La Defense Hotel. Your comments about our strategic position in the heart of modern Paris bring us joy. We hope you had the chance to experience our breathtaking view of the Grande Arche during your stay. We look forward to welcoming you back. Best regards, Wassef Chekili, Guest Relation
Dear Mr.Christopher, We appreciate your feedback about your stay at Renaissance Paris La Defense Hotel. Your comments about our strategic position in the heart of modern Paris bring us joy. We hope you had the chance to experience o… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewStaff is friendly.
The room is not clean, especially the toilet.
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our team members. Their dedication to providing excellent service is central to what we do. However, we sincerely apologize for the oversight in the bathroom maintenance. Our housekeeping staff is always available to address such situations promptly during your stay. We hope to welcome you back for a more satisfying experience. Best regards, Wassef Chekili, Guest Relation
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our team members. Their dedication to providing excellent service is central to what we do. However, we sincerely apologize for … Show more
Reviewed: 28 June 2025 · Stayed in May 2025
Verified reviewThe stay was very nice. the rooms are spacious and nicely decorated
the breakfast was ok, not great. The reason for my low rating (which can be changed) is that so far I have not received my recept. I sent numerous emails and called. Without the receipt I cannot get a reimbursement from my company.
Dear Madam, Thank you for taking the time to share your experience with us. We appreciate your comments about our accommodations, as the generous dimensions and contemporary design of our guestrooms reflect our commitment to guest comfort. Regarding your receipt request, we sincerely apologize for the delay in processing your documentation. Our team will prioritize locating and sending your receipt immediately. For any urgent matters, our finance department can be reached directly at reception@renaissanceparisladefense.com. We also regret that your morning dining experience fell short of expectations. We hope to have the opportunity to serve you again and deliver a fully satisfying experience. Best regards, Wassef Chekili, Guest Relation
Dear Madam, Thank you for taking the time to share your experience with us. We appreciate your comments about our accommodations, as the generous dimensions and contemporary design of our guestrooms reflect our commitment to guest comfort.… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewEvery thing was outstanding, the facilities, location, clean level, parking, room size and beds Staff were so much kind and helpful For sure I recommend this hotel for everyone Thanks all
Dear Guest, Thank you for taking the time to review your stay. Your glowing feedback fills us with immense joy. We are thrilled that you appreciated our pristine accommodations, spacious guestrooms and premium bedding. The dedication of our attentive personnel, convenient parking facilities and prime setting in the heart of La Défense business district contribute to creating memorable experiences for our valued guests. We look forward to welcoming you back for another exceptional stay. Best regards, Wassef Chekili, Guest Relation
Dear Guest, Thank you for taking the time to review your stay. Your glowing feedback fills us with immense joy. We are thrilled that you appreciated our pristine accommodations, spacious guestrooms and premium bedding. The dedication of o… Show more
Reviewed: 3 June 2025 · Stayed in March 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation was good
Breakfast Some staff were not happy
Dear Sir, Thank you for taking the time to share your experience with us. We are delighted that you appreciated our prime location, situated in the heart of modern Paris with convenient access to iconic attractions and direct public transportation. We sincerely regret that certain members of our breakfast team did not provide the warm welcome you deserved. Our staff members are always available to ensure your comfort and satisfaction during your stay. We hope you were able to enjoy the numerous amenities our hotel offers, including our modern fitness center, the sophisticated Gramaci Restaurant, and our stylish Le Bar with its stunning views of the Grande Arche. We would be honored to welcome you back for a more fulfilling experience. Best regards, Wassef Chekili, Guest Relation
Dear Sir, Thank you for taking the time to share your experience with us. We are delighted that you appreciated our prime location, situated in the heart of modern Paris with convenient access to iconic attractions and direct public transp… Show more