Great location, very friendly and helpful staff and a charming outside restaurant/breakfast place in the courtyard. Close proximity to two metro stations and hence very easy to reach other locations in Paris.

Stayed in April 2025

beds, mattress seem to be expired, extremely soft you could feel springs

Hotel vibe, intern patio restaurant,

Stayed in January 2025

We arrived in Paris very early, way earlier than checkin time, but Charles at the front desk was exceptionally accommodating. He gave us an early check in and free breakfast for two as there was an issue with the system. We would definitely stay here again, everything was really good especially the court yard .

Stayed in July 2024

The air conditioning/heating didn’t work properly and the staff didn’t seem to be concerned but the room was either very hot or then cold

Location, comfort, staff friendly

Stayed in April 2024

The hotel needs an upgrade. The elevator needs to be fixed, we changed a room that was right next to elevator because of the scratch noise it was making. Then in another room, the air conditioner was making leaking noise we had to call reception to fix this.

Stuff is very helpful and friendly.

Stayed in March 2024

Shower

Location, room size

Stayed in February 2024

The heating system needs to be more advanced

The location is awesome

Stayed in November 2023

Being a guest for 11 years straight, hotel staff does not seem to notice or care about repeat guests. Loyalty to the hotel goes back three ownership structures. But whenever I arrive staff does not care.

Location is excellent.

Stayed in April 2023

They were doing some work on the hallway of our floor and we had water leaking in the ceiling one night (which was fixed very quickly after I called the front desk so it wasn’t a big deal)

Great location, the staff was amazing and breakfast was very complete

Stayed in January 2023

bathtub always blocked which causes us discomfort tried to fix the issue but the staff failed sink also is blocked. bathrooms needs renovation

as we always stay at this Hotel we like the location it’s quite breakfast is good

Stayed in November 2022

the bed was not comfortable at all .. and the room was in the first floor so it was very noisy and A/C wasn’t working properly

the location the staff and the interior garden of the hotel

Stayed in October 2022

The staff on the reception for check-in and check-out were very rude and not understanding (Emma &Solene). On the day of check-in the kept us waiting for the room for more than 3hours. Then when we came to check out we went to champs-elysees and there was a marathon event so we arrived 30 minutes late and they were not understanding and made us pay 40 euro for just 30mins.

Breakfast and cleanliness was good. Concierge was very friendly and very good guidance

Stayed in February 2025

The smell in the corridor on our floor was awful.

This is a fantastic hotel so close to Versailles you are almost in the Palace.

Stayed in January 2025

location and breakfast was just average

room was spacious

Stayed in October 2024

The room on our first night was too hot and the sofa bed was extremely uncomfortable. On day 2 of our stay, a pipe burst in the roof of our roof, flooding the room and rendering it unusable. This was NYE and the hotel was full, so we were relocated to the Mariott at the airport. The staff were great and helped as much as they could, and our costs were refunded by the hotel.

The staff are excellent and very friendly.

Stayed in January 2025

Having stayed at this property when it was the charming boutique hotel "Le Parc," I was saddened to see what it has become under the Marriott Bonvoy brand. Once a lovely, quaint escape just outside the centre of Paris, the hotel has lost all its former charm. The beautiful plaid and tartan décor that gave it such a warm, inviting feel has been replaced with a sterile, uninspired design featuring laminated white, grey, and shiny brown surfaces. The character that made this place so unique has been entirely erased. Our stay started on a disappointing note with a room in the offshoot of the hotel. The room had low ceilings and an unappealing view over a roof and felt damp, tired, and in need of serious renovation. To their credit, the staff quickly accommodated our request to move rooms. The second room was an improvement in that it wasn’t damp but still small, hard to manoeuvre around the furniture, outdated, and uncomfortable. The overall condition of the hotel is concerning. Peeling paint and scratched walls are everywhere, and the once lush, luxurious atmosphere has vanished. The property has not been maintained to the standard it once held. We chose not to dine at the hotel, as the atmosphere wasn’t conducive to a pleasant meal. Even the cappuccino in the lobby was disappointing, which only added to the overall sense of decline. I won’t be returning on my next visit to Paris, but I hope that one day, Marriott Bonvoy will invest in restoring this once beautiful hotel to its former glory. Not worth £500+ a night.

The hotel is in a great location. The Bed was comfortable. The staff, particularly the concierge, was a bright spot. The concierge, who has been with the hotel for 17 years, went above and beyond to help us switch rooms and was indeed a pleasure to deal with. His professionalism and warm demeanour stood in contrast to the now lacklustre environment. Hearing that he was at the hotel during its better days was bittersweet.

Stayed in September 2024

No hot water for one day, travelling companions had a flood in their room. Basin in bathroom was not "watertight" even thouth we asked for technician and water flowed continuously. There was only a pedestal on one side of the bed (room56) so we has to use an upside down dustbin to put night time drink and book on the otherside of the bed. The staff making up the room was poorly trained , forgot to top up coffee, water etc.

Breakfast was a buffet and was mediocre. Scrambled eggs, bacon and sausages were never hot .

Stayed in May 2024

One member of staff - Armondo - actually prevented a thief from stealing my rental car from outside the hotel. He directly intervened to prevent the theft, took a photo of the culprit before he ran away and even called the police. Superb.

Stayed in January 2024

The shower was very small and no light so shaving or washing hair was an issue . Not value for money .

Was clean

Stayed in January 2024

Little noisy

Location Room size Staff

Stayed in November 2023

The larger rooms are somewhat expensive but not uncommon in Paris.

Great staff and wonderful hotel. Great location.

Stayed in August 2023

The staff here are exceptional, and always helpful from the front desk to the concierge to the in hotel dining. This will be our go to hotel in Paris from here on in. 

Stayed in August 2023

The location is not convenient. Nothing around.

Price wise was OK.

Stayed in March 2023

The TV was challenging. There was a chromecast that we could not get to work. On the flip side who comes to Paris to watch television. It was very minor nothing that negatively affected the trip at all

I loved the willingness of everyone to be helpful. They we all very welcoming remembering our names and accommodating our requests. My wife stated she very special. They even helped with language many times teaching us common phrases. We felt like we were at home away from home.

Stayed in January 2023