Reviews of Renaissance Paris Nobel Tour Eiffel Hotel 4 stars
55-57 Avenue Raymond Poincare, 16th arr., 75016 Paris, France
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Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewGreat location, very friendly and helpful staff and a charming outside restaurant/breakfast place in the courtyard. Close proximity to two metro stations and hence very easy to reach other locations in Paris.
Dear Valued Guest, On behalf of our entire team, thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to hear that you appreciated our location, the friendliness and helpfulness of our staff, and the charm of our courtyard restaurant and breakfast area. It's also great to know that our proximity to the metro stations made exploring Paris more convenient for you. Your kind words mean a lot to us and serve as a great motivation to continue providing excellent service. We hope to have the pleasure of welcoming you back again in the near future. Warm regards, Kumar Uprety, Guest Relations Supervisor
Dear Valued Guest, On behalf of our entire team, thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to hear that you appreciated our location, the friendliness and hel… Show more
Reviewed: 24 May 2025 · Stayed in March 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewBreakfast and cleanliness was good. Concierge was very friendly and very good guidance
The staff on the reception for check-in and check-out were very rude and not understanding (Emma &Solene). On the day of check-in the kept us waiting for the room for more than 3hours. Then when we came to check out we went to champs-elysees and there was a marathon event so we arrived 30 minutes late and they were not understanding and made us pay 40 euro for just 30mins.
Dear Valued Guest, Thank you for your feedback! We are happy to hear you enjoyed our breakfast, cleanliness, and the friendly concierge. We sincerely apologize for the issues you experienced during check-in and check-out. We understand your frustration with the wait and the late check-out fee, and we'll be addressing these concerns to improve our service. We hope to welcome you back in the future and provide a better experience. Best regards, Kumar Uprety, Guest Relation Supervisor
Dear Valued Guest, Thank you for your feedback! We are happy to hear you enjoyed our breakfast, cleanliness, and the friendly concierge. We sincerely apologize for the issues you experienced during check-in and check-out. We understand yo… Show more
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewThis is a fantastic hotel so close to Versailles you are almost in the Palace.
The smell in the corridor on our floor was awful.
Dear Valued Guest, Thank you for your kind words! We're so glad you loved our location so close to Versailles. We also appreciate your feedback regarding the smell on your floor and are addressing it right away to make sure all our guests have the best experience possible. Hope to welcome you back soon! Kind regards, Kumar Uprety, Guest Relation Supervisor
Dear Valued Guest, Thank you for your kind words! We're so glad you loved our location so close to Versailles. We also appreciate your feedback regarding the smell on your floor and are addressing it right away to make sure all our gu… Show more
Reviewed: 19 January 2025 · Stayed in October 2024
Verified reviewroom was spacious
location and breakfast was just average
Dear Valued Guest, Thank you for your feedback! We're glad you enjoyed the spacious room. We also appreciate your thoughts on the location and breakfast—your comments help us improve. We hope to welcome you again soon for an even better experience! Kind regards, Kumar Uprety, Guest Relation Supervisor
Dear Valued Guest, Thank you for your feedback! We're glad you enjoyed the spacious room. We also appreciate your thoughts on the location and breakfast—your comments help us improve. We hope to welcome you again soon for an even bet… Show more
Reviewed: 18 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewHotel vibe, intern patio restaurant,
beds, mattress seem to be expired, extremely soft you could feel springs
Dear Valued Guest, Thank you for sharing your feedback! We're so glad you enjoyed the hotel vibe and our interior patio restaurant. We truly appreciate your comments about the beds and mattresses. We are sorry to hear they didn’t meet your expectations, and we’ll be looking into this to ensure more comfort for future stays. Your insights help us improve, and we hope to have the pleasure of welcoming you again soon! Kind regards, Kumar Uprety Guest Relation Supervisor.
Dear Valued Guest, Thank you for sharing your feedback! We're so glad you enjoyed the hotel vibe and our interior patio restaurant. We truly appreciate your comments about the beds and mattresses. We are sorry to hear they didn’t meet … Show more
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe staff are excellent and very friendly.
The room on our first night was too hot and the sofa bed was extremely uncomfortable. On day 2 of our stay, a pipe burst in the roof of our roof, flooding the room and rendering it unusable. This was NYE and the hotel was full, so we were relocated to the Mariott at the airport. The staff were great and helped as much as they could, and our costs were refunded by the hotel.
Dear Valued Guest, Thank you so much for sharing your experience with us! We truly appreciate your kind words about our staff—they're always happy to help. We are sincerely sorry for the issues you encountered with the room temperature, sofa bed, and the unexpected flooding. We understand how frustrating that must have been, especially on NYE. We're glad that we could assist with the relocation and refund. Your feedback is important to us as we continue to improve, and we hope to welcome you back under better circumstances soon. Kind regards, Kumar Uprety, Guest Relation Supervisor.
Dear Valued Guest, Thank you so much for sharing your experience with us! We truly appreciate your kind words about our staff—they're always happy to help. We are sincerely sorry for the issues you encountered with the room temperature… Show more
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewThe hotel is in a great location. The Bed was comfortable. The staff, particularly the concierge, was a bright spot. The concierge, who has been with the hotel for 17 years, went above and beyond to help us switch rooms and was indeed a pleasure to deal with. His professionalism and warm demeanour stood in contrast to the now lacklustre environment. Hearing that he was at the hotel during its better days was bittersweet.
Having stayed at this property when it was the charming boutique hotel "Le Parc," I was saddened to see what it has become under the Marriott Bonvoy brand. Once a lovely, quaint escape just outside the centre of Paris, the hotel has lost all its former charm. The beautiful plaid and tartan décor that gave it such a warm, inviting feel has been replaced with a sterile, uninspired design featuring laminated white, grey, and shiny brown surfaces. The character that made this place so unique has been entirely erased. Our stay started on a disappointing note with a room in the offshoot of the hotel. The room had low ceilings and an unappealing view over a roof and felt damp, tired, and in need of serious renovation. To their credit, the staff quickly accommodated our request to move rooms. The second room was an improvement in that it wasn’t damp but still small, hard to manoeuvre around the furniture, outdated, and uncomfortable. The overall condition of the hotel is concerning. Peeling paint and scratched walls are everywhere, and the once lush, luxurious atmosphere has vanished. The property has not been maintained to the standard it once held. We chose not to dine at the hotel, as the atmosphere wasn’t conducive to a pleasant meal. Even the cappuccino in the lobby was disappointing, which only added to the overall sense of decline. I won’t be returning on my next visit to Paris, but I hope that one day, Marriott Bonvoy will invest in restoring this once beautiful hotel to its former glory. Not worth £500+ a night.
Dear Neda, Thank you for taking the time to share your recent experience with us. We truly appreciate your positive comments regarding our prime location, comfortable beds, and especially the outstanding service provided by our dedicated concierge, who has been a valued team member for 17 years. It’s heartening to hear that he made a lasting impression on your stay with his professionalism and warmth. We are incredibly proud of his contributions to our guests' experiences. We also deeply regret that your recent stay did not meet the standards you were expecting based on your previous visits. Your feedback about the décor and overall condition of the property is invaluable to us. We understand how changes to the design can impact the charm and atmosphere that many of our guests, like yourself, cherished during your previous stays. Please rest assured that your observations about the maintenance and room conditions have been shared with our management team. We are always striving to maintain and improve the guest experience, and we are committed to addressing these concerns. While we are saddened to hear that we may not have the pleasure of welcoming you back on your next visit to Paris, we sincerely hope that we will have the opportunity to provide you with a more enjoyable experience in the future. Warm regards, Charles Rambeau Guest Relations Supervisor
Dear Neda, Thank you for taking the time to share your recent experience with us. We truly appreciate your positive comments regarding our prime location, comfortable beds, and especially the outstanding service provided by our dedicated co… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewWe arrived in Paris very early, way earlier than checkin time, but Charles at the front desk was exceptionally accommodating. He gave us an early check in and free breakfast for two as there was an issue with the system. We would definitely stay here again, everything was really good especially the court yard .
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewBreakfast was a buffet and was mediocre. Scrambled eggs, bacon and sausages were never hot .
No hot water for one day, travelling companions had a flood in their room. Basin in bathroom was not "watertight" even thouth we asked for technician and water flowed continuously. There was only a pedestal on one side of the bed (room56) so we has to use an upside down dustbin to put night time drink and book on the otherside of the bed. The staff making up the room was poorly trained , forgot to top up coffee, water etc.
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewLocation, comfort, staff friendly
The air conditioning/heating didn’t work properly and the staff didn’t seem to be concerned but the room was either very hot or then cold
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewStuff is very helpful and friendly.
The hotel needs an upgrade. The elevator needs to be fixed, we changed a room that was right next to elevator because of the scratch noise it was making. Then in another room, the air conditioner was making leaking noise we had to call reception to fix this.
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewLocation, room size
Shower
Reviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 25 January 2024 · Stayed in January 2024
Verified reviewOne member of staff - Armondo - actually prevented a thief from stealing my rental car from outside the hotel. He directly intervened to prevent the theft, took a photo of the culprit before he ran away and even called the police. Superb.
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewWas clean
The shower was very small and no light so shaving or washing hair was an issue . Not value for money .
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewThe location is awesome
The heating system needs to be more advanced
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewLocation Room size Staff
Little noisy
Reviewed: 2 October 2023 · Stayed in August 2023
Verified reviewReviewed: 24 September 2023 · Stayed in August 2023
Verified reviewGreat staff and wonderful hotel. Great location.
The larger rooms are somewhat expensive but not uncommon in Paris.
Reviewed: 31 August 2023 · Stayed in August 2023
Verified review