7.7

Reviews of Residhotel Résidence Pont du Gard 3 stars

47 avenue du pont du gard , 30210 Remoulins, France

  • Sabrina

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The place is very comfortable, spacious and fully equipped. All worked fine

    Since the rooms are not that well isolated, it can be a bit noisy at night. Breakfast is terrible... so better to keep it out of your booking.

  • Anthony

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Staff were so friendly and helpful at the desk, easy parking and very safe secure and quiet

  • Anonymous

    Reviewed: 23 August 2025 · Stayed in June 2025

    Verified review

    Very nice location, very comfortable and spacious space, super nice and helpful staff.

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  • Anonymous

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review

    It was spacious, comfortable and walking distance to Pont du Gard. I would highly recommend staying here and would love to return!

  • Johanna

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Sylvia

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Airconditioning The space Receptionist was very friendly Location near the pont. The wine tasting festival was great!

    Na

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  • Thomas

    Reviewed: 13 August 2025 · Stayed in June 2025

    Verified review

    Quien Location. Conveniently located. Just off the highway and near the entrance to the Pond Du Gard park

    For the price, nothing to complain about

  • Annette

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The location and the surroundings.

    The room was too small, and the shared entrance to our room with another room was not convinient. The toom needed a little maintenance.

  • Petr

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Nice location nearby Pont du Gard. Friendly staff. Swiming pool, parking. Very well equipped apartment with kitchen. Perfect ratio between price and service.

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  • Kristijan

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Raquel

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Nigel

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Excellent location for walking to pont du garde. We only stayed 1 night and spent evening by the river but pool looked nice. Easy to find and secure parking. Very clean. Lovely reception staff.

    Room was too small to sell as self catering no chairs, table or outdoor space, no storage space for bags. Highly recommend upgrading to a larger appartment if you are staying multiple days. We took a picnic dinner to the river which was a perfect solution. wiFi very slow.

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  • Johanna

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    • The location of the accommodation is fantastic: idyllic, peaceful, and perfectly situated close to numerous tourist attractions. • It’s an ideal starting point for families and nature lovers. • The receptionist was very friendly and helpful throughout our stay.

    • The communication regarding early check-in was very poor. Our request for early check-in was neither confirmed nor clearly declined, which made it extremely difficult to plan our arrival day. Especially for families with children, this lack of planning reliability is unacceptable. • The cleanliness of the entire accommodation was disappointing: • Common areas, such as elevators and hallways, were visibly dirty, with cobwebs, dust, and stains on walls and ceilings. • In our room, tables, door handles, light switches, and other surfaces were not properly cleaned and had visible dirt marks. • The bathroom was particularly unhygienic, with glass shower screens that were dirty and covered in limescale. • The room was poorly stocked with toilet paper, which became inconvenient during our stay. • The furniture and fixtures appeared old and poorly maintained, which affected the overall comfort. • There was a general sense that maintenance and cleaning routines are not taken seriously by the management. And the (WiFi) internet connection was not working at all.

    Property response:

    Dear client, You have not been satisfied with your stay in our establishment and we sincerely regret it. Please accept our apologies regarding the cleanliness and the maintenance dysfunction in your apartment. We usually have excellent feedback from our customers, and we assure you that your experience does not reflect the usual quality of service of our residence. These incidents have been reported to the cleaning and the maintenance team in order to prevent them from occurring again. We hope that we will have the pleasure to welcome you again soon for a better experience. Yours sincerely, Nathalie – Quality Department

    Dear client, You have not been satisfied with your stay in our establishment and we sincerely regret it. Please accept our apologies regarding the cleanliness and the maintenance dysfunction in your apartment. We usually have excellent feed… Show more

    Residhotel Résidence Pont du Gard
    11 August 2025
  • Louis

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Oleg

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Excellent location: walking distance from the bridge and close to the town. Large parking. Descent breakfast.

    The reception was very slow and low informative. At check in, we were asked to go and check ourselves, if our room was cleaned! If not - come back to get another room or wait for cleaning.I refused and a lady was sent to to this job. The room was ready, indeed.

    Property response:

    Dear Oleg, Thank you for sharing your feedback following your stay at ResidHotel Le Pont du Gard. We are glad you appreciated our excellent location, parking facilities, and breakfast. However, I sincerely apologize for the inconvenience you experienced during check-in. This is not the level of service we aim to provide, and I understand how frustrating this situation must have been. Your comments have been shared with our reception team to ensure better communication and a smoother check-in process going forward. We appreciate your understanding and hope to have the opportunity to welcome you again and provide you with an improved experience. Best regards, Lucas, Customer Service

    Dear Oleg, Thank you for sharing your feedback following your stay at ResidHotel Le Pont du Gard. We are glad you appreciated our excellent location, parking facilities, and breakfast. However, I sincerely apologize for the inconvenience … Show more

    Residhotel Résidence Pont du Gard
    30 July 2025
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  • Andrew

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Its a nice enough place, nothing fancy, but I would stay there again.

    Its a nice place, basic amenities which was our expectation. No complaints.

    Property response:

    Dear Andrew, Thank you for your kind feedback following your stay at ResidHotel Le Pont du Gard. We’re pleased to hear that our residence met your expectations and that you would choose to stay with us again. We look forward to welcoming you back soon for another enjoyable visit. Best regards, Lucas, Customer Service

    Dear Andrew, Thank you for your kind feedback following your stay at ResidHotel Le Pont du Gard. We’re pleased to hear that our residence met your expectations and that you would choose to stay with us again. We look forward to welcoming … Show more

    Residhotel Résidence Pont du Gard
    30 July 2025
  • Ajit

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Nice big property close to Pont du Guard. Everything perfect.

    Nothing

    Property response:

    Dear Ajit, Thank you so much for your wonderful feedback and strong recommendation! We’re delighted to hear that you enjoyed our spacious property close to the Pont du Gard and that everything was perfect during your stay. We look forward to welcoming you again soon. Best regards, Lucas, Customer Service

    Dear Ajit, Thank you so much for your wonderful feedback and strong recommendation! We’re delighted to hear that you enjoyed our spacious property close to the Pont du Gard and that everything was perfect during your stay. We look forward… Show more

    Residhotel Résidence Pont du Gard
    28 July 2025
  • Kelvin

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Loic

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Loic

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Denis

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Location

    Cleanless

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  • Alana

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Easy check in, secure carpark. The apartment was spacious and the AC worked well (but as below is in the living room). Also external shutters to keep summer heat out. The pool was nice. Able to walk to Pont du Gard- particularly good for the summer evening shows. The kitchen and bathroom facilities were good and the freezer component of the mini fridge worked well- great for a warmer area. We also had a small balcony to enjoy.

    On arrival our bed was made up as a king when we were expecting 2 singles but reception quickly organised housekeeping to separate the beds for us. Maybe if you have specific bedding configuration it is best to explicitly mention this as it appears despite what you see, the accommodation doesn’t always see this configuration. The AC is in the living space but the bedroom was cool enough. The wifi was a bit inconsistent at times- when it worked it worked well.

    Property response:

    Dear Alana, Thank you for sharing your detailed feedback. We are happy to hear that you enjoyed the spacious apartment, the secure parking, and the proximity to Pont du Gard, especially the summer evening shows. We apologize for the initial bed configuration issue and appreciate your suggestion to clearly specify bedding preferences when booking. We also note your comment about the AC placement and the intermittent Wi-Fi, and will work on these points to improve our guests’ experience. We hope to welcome you back soon for another great stay. Kind regards, Lucas, Customer Service

    Dear Alana, Thank you for sharing your detailed feedback. We are happy to hear that you enjoyed the spacious apartment, the secure parking, and the proximity to Pont du Gard, especially the summer evening shows. We apologize for the initi… Show more

    Residhotel Résidence Pont du Gard
    24 July 2025
  • Eva

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
  • Carine

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Good location, kind start

    we did not enjoy our stay unfortunately. De room was full of spider webs, dirty Windows (Lots of fingerprints on the glassdoor for example) The freezer in the fridge was dirty. corners of the floor full with dirt. Also behind the doors. Front door did not lock very Well. Very Hard to open from the inside and outside.”door cilinder “? Is loose? We are not coming back.

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  • Pika

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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