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Reviews of Novotel Rouen Sud Zenith Parc Expo

Rue de la Mare Sansoure, 76800 Saint-Étienne-du-Rouvray, France

#2 of 15 hotels in Saint-Étienne-du-Rouvray

Guests' Choice

Review Score

Based on 126 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: August 30, 2025

    8.0
    Well recommended
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, easy access to the city

    Stayed in August 2025

  • Reviewed: August 29, 2025

    7.0
    Convenient location for an overnight stay with nice setting and friendly staff.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly tired in places. For example the tennis courts were not in particularly good condition. The bathrooms could do with updating.

    Great location close to motorway for a stop over. Friendly and helpful staff. Nice facilities with small swimming pool and outdoor area. Lots of free parking available.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It could benefit from having some bar snacks and a pizza oven. I was told we don’t serve pizza as it’s a restaurant. It serves the usual nuggets & chips for kids so was a little confused by the comment . Breakfast was fantastic with a very good selection.

    Lovely stop over before a long drive. Friendly staff.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    Good stay for visiting Rouen.
    • Leisure trip
    • Couple
    • Classic Room with Two Single Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was chaotic, tables not cleared, no cutlery, breakfast items not replenished when empty, long queue for coffee machine (one machine was broken). Dinner menu was a bit sparse and one dish was served on a wooden platter with deep cut marks which caused us to question hygiene.

    Modern, clean, good car parking, air con, refillable water carafes, reasonable value,

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    A very comfortable stay, friendly staff and our room was upgraded.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Food and drinks were expensive

    Convenient location. Very helpful staff. Upgraded room.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Lovely short stay, quiet and relaxed
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Price of beer was a little steep!

    Lovely setting, with tennis, swimming pool and table tennis and a nice bar.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room slightly dusty

    Tasty breakfast

    Stayed in August 2025

  • Reviewed: August 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Room with Two Single Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom could have been cleaner, room a bit dated

    Good facilities, nice location

    Stayed in August 2025

  • Reviewed: August 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Room with Two Single Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good facilities, nice area

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Lovely relaxed hotel lovely pool nice for families could do with opening the pool bar and some snack
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Drinks and food were very expensive 4 soft drinks over 20 euros we didn't eat on the evening as too expensive tho looks nice

    Breakfast was good we had it two mornings second first we came at peak time was crazy busy no plates lots of items ran out the second day we came down earlier was a much better experience

    Stayed in August 2025

  • Reviewed: August 13, 2025

    8.0
    Great for a short stay in a well made bed.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    When we had a drink from te poolbar we couldn't talk to eachother because of the loud and screamy music. The breakfast isn't worth paying for. Lack of choices and basic isn't even the word for it. Save some money and go to a local store.

    The rooms where good, tidy and cool. The Pool was clean and the bar served cool drinks.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    7.0
    Comfortable hotel, good location but facilities couldn't cope with the number of guests.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    My steak was overdone, but my husband enjoyed his meal. The breakfast area was not adequate for the number of guests staying. Only one coffee machine, making for long queues, taking up to 20 minutes to get a cup of coffee! The food area was very narrow and small in size, making it very difficult for everyone to serve themselves. Despite the efforts of the staff, food often ran out and when it was replenished, it was very difficult to get to. I also found the attitude of the receptionist unwelcoming and offhand.

    The room was good and the bed comfortable. Staff in the bar and restaurant were polite and helpful. I liked the areas you could sit and relax in and if we had wanted, there was a pool. The hotel and grounds are attractive. The hotel was not far from the motorway, making it easier to be on our way the next morning.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location wasn’t great as there wasn’t a lot of choice regarding places to eat.

    The breakfast was lovely - lots of variety.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    A very nice hotel for a relaxing stop over
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 1 night

    Nothing to add.

    This was the second time we booked this hotel on our way to France. The location is very handy for a stop over and quiet to get a good night sleep before taking the road. The family room is comfortable and the hotel has great services. The kids played in the kids room and we enjoyed our dinner at the restaurant. We had no time to test the swimming pool unfortunately...

    Stayed in July 2025

  • Reviewed: August 2, 2025

    8.0
    Great place to stay, could do with a little up date in the rooms, but that’s all, everywhere else is great.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good, clean, friendly staff, really good place to stay.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Convenient stop, comfy beds and good breakfast
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was a convenient location for us, handy stopover as we travelled south through France

    Stayed in August 2025

  • Reviewed: July 27, 2025

    8.0
    Some things to improve, but overall a good stay
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The gym was incredibly dusty and dirty, with dozens of dead bugs lying around. It definitely looked like it hasn’t been cleaned for a few months now. We still worked out in the gym because that was also one of the reasons why we booked this hotel. But it was not pleasant. We were also unlucky with the service at the restaurant during dinner time where the employees were often rude.

    The room was very comfortable and spacious. The bathroom was sufficient too and there was a good-size closet to store our things. Plenty of choices for breakfast and the outdoor area was lovely.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Tried several times via email to add an additional 12 year old child to our booking, but unfortunately the message never got to Novotel. Hotel staff were eventually able to set up the sofabed in one of 3 family rooms we had booked.

    Stayed in July 2025

  • Reviewed: July 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room with Double Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Fantastic staff, Jose the manager was relaxed and nothing was too much trouble, making our stay memorable. Lovely location next to the forest, very relaxing and quiet. Easy drive into Rouen 15-20mins by car. 90 mins train ride to Paris for a datetrip. Recently renovated.

    Stayed in July 2025

  • Reviewed: July 15, 2025

    8.0
    Perfect stopover en route!
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We have used this hotel en route from U.K. to Charente or the Dordogne several times over the years, and it never disappoints. Easy to find and plenty of parking, it is perfectly placed for a quick return to the motorway afterwards. We ate at the hotel, and this was extremely good for both an evening alfresco dinner, and a good breakfast in the morning. We will be back in future years.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Room with 1 King Size Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant fully booked by a party not ideal for a hotel used for overnight stops when all you need is food and bed for the night . Hotel could have emailed ahead of time informing us of that fact

    Location and aico

    Stayed in June 2025

  • Reviewed: July 2, 2025

    8.0
    Generally v good- great location and good dinner. Helpful staff
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Everything was fine apart from the breakfast- much had been eaten and there was only one coffee machine working. There were long queues.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    8.0
    Pleasant night’s stay on trip back to UK
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Clean, attractive

    Stayed in June 2025

  • Reviewed: June 22, 2025

    8.0
    Very convenient for travel and Tesla charging
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and tidy with good facilities

    Stayed in June 2025

Showing 1 - 25

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