La Falaise, 17340 Châtelaillon-Plage, France
#6 of 69 hotels in Châtelaillon-Plage
Guests' ChoiceBased on 28 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.3
Value for money
8.3
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 13, 2025
Karen
United KingdomPool closure for lunchtime due to staff lunch. On arrival there were no bathrobes left so had to go back the next day. No lockers, changing rooms so had to go back to room to change.
Nice location on the beach. Excellent restaurant and staff.
Stayed in June 2025
Reviewed: March 9, 2025
Beth
United KingdomWould have been nice to have a kettle in the room and a little more space.
Loved the saltwater pool and spa facilities, breakfast was well stocked and bed was extremely comfortable.
Stayed in March 2025
Reviewed: February 19, 2025
Stephen
FranceParking spaces are very narrow and limited
Great spa Hotel with excellent facilities and plentiful breakfast.
Stayed in January 2025
Reviewed: October 22, 2024
Caroline
IrelandI liked everything. The only thing I could perhaps complain about was the shuttle bus to the airport was full when we went to book it, but that's our own fault as we only thought about it the night before departure - so perhaps book in advance when you're staying. But this is looking to find fault where there really was none!
Everything here was great. The location is ideal - just a short walk to the sea - like it's across the road! Everything is fab including the hotel itself, which has everything you could need. Staff speak English - unfortunately my French is poor and each person is super helpful - stellar staff to be fair to them - from reception and waiting staff to the wonderful woman from New Zealand responsible for housekeeping - there was one person nicer and more friendly than the next - we will certainly return. Thank you to everyone and well done.
Stayed in October 2024
Reviewed: July 18, 2024
H
United Kingdomthe dining-room staff were not very well organised or trained. slow and unreliable service but very peasant
a lovely modern quirky hotel in a good location
Stayed in July 2024
Reviewed: June 16, 2024
Stephen
FranceReading information lacking in rooms...........it's scan QR codes!!
The spa facilities are especially good, the spa hydro-pool is excellent. Good size steam and sauna rooms, with great outside and inside relaxation areas. The hotel has a good reasonably priced restaurant. Good amble self service breakfast, with large choice. Fair size rooms which were clean and in general condition.
Stayed in April 2024
Reviewed: February 22, 2024
Stephen
FranceAs we spent quite some time at the spa, I think it would have been a good idea to have a small safe in the room. At the breakfast self-serve hot drink machine, decaffeinated tea and coffee would have been beneficial.
Only stayed one winters night, but made good use of the hotel facilities. The spa was defiantly the main attraction for us and we very much enjoyed the large salt water hydro-pool, the sauna and steam room, it was especially appreciated as the weather outside was awful. The restaurant was good and the breakfast was plentiful.
Stayed in January 2024
Reviewed: January 22, 2024
Joseph
FranceI didn’t find anything that was not to my liking very pleasant stay.
The breakfast was copious and high quality.
Stayed in January 2024
Reviewed: September 20, 2023
Darren
United KingdomCar park not secure and used by other beach goers and the late check 16:00 is inconvenient.
Good location and facilities
Stayed in September 2023
Reviewed: September 5, 2023
Ella
United KingdomCouldn't find a safe in the room. Rooms were quite small but on the plus side can accommodate 3 people.
Wow, we were not expecting the spa facilities to be so fantastic. We arrived late in the day and rushed down to the pool spa area before it closed. The facilities are brilliant and children are allowed in at certain times of the day. The rooms were well decorated and quirky but had pretty much everything required. The warm welcome from the staff was really appreciated. Our rate included breakfast which was fresh and well organised. The menu at the hotel looked very good, with 3 children though we walked to Mirko's Italian on the beach front which is highly recommended. Parking is easy and free at the hotel.
Stayed in September 2023
Reviewed: May 18, 2023
Ed
United KingdomThere was nothing to dislike.
Staff were very welcoming and helpful. Facilities were excellent. Restaurant served ex excellent food and wine. Breakfast was ample.
Stayed in May 2023
Reviewed: August 7, 2025
Jennifer
United KingdomConstantly ran out of food and beverages at breakfast. One day no milk, no juice, no fruit, no yogurt, no croissants, no choco pains not much to eat. Total Lack of organisation .
Great location, nice hotel , most of the staff very nice and helpful, Service aweful, very slow and surly
Stayed in August 2025
Reviewed: February 28, 2024
Christopher
FranceReception/ bar staff were rather scarce and the seating was very uncomfortable. A random selection of tired chairs and lots of lightbulbs hanging far too low. I noticed several people banging their heads on them. Staff in the spa seemed to be disinterested, there was no one to orientate new arrivals. We were just given a map. I didn’t realise that the spa would be taking so many people outside of the hotel and we had no treatments available for the first two days of our stay. Parking was a nightmare there were cars all over the place and if you did get lucky, going out for the day meant you would be very lucky to find a space on return.
Food and restaurant staff were very good the menu was good although the prices were a little high. The staff were very good.
Stayed in February 2024
Reviewed: November 9, 2023
Yan
CanadaI was expecting some stuff in the room Ex.: Coffee maker, cushion on chair, maybe small fridge
The burger was excellent!
Stayed in October 2023
Reviewed: November 21, 2022
Gian
United Kingdomnothing
lovely location beach within walking distance nice breakfast.
Stayed in November 2022
Reviewed: September 4, 2025
Agnesera
IrelandThere are no comments available for this review
Stayed in September 2025
Reviewed: July 26, 2025
Gill
FranceThere are no comments available for this review
Stayed in July 2025
Reviewed: July 13, 2025
Stuart
United KingdomThere are no comments available for this review
Stayed in June 2025
Reviewed: September 14, 2024
Belinda
FranceThere are no comments available for this review
Stayed in September 2024
Reviewed: September 6, 2024
Agnesera
IrelandThere are no comments available for this review
Stayed in September 2024
Reviewed: August 19, 2024
Fatima
FranceThere are no comments available for this review
Stayed in August 2024
Reviewed: April 11, 2024
Georgia
GreeceThere are no comments available for this review
Stayed in April 2024
Reviewed: February 9, 2024
Andrew
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: September 16, 2023
Kelly
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
Cairns, Australia
Sasebo, Japan
Petaling Jaya, Malaysia
Gyula, Hungary
Palanga, Lithuania
Barcelona, Spain
Tivat, Montenegro
Cannes, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content