The room had a few minor deficiencies: 1. A kettle was provided, but only two small paper cups. However, staff were happy to provide 2 teacups on request. 2. One of the bedside lights had a faulty bulb. Staff were happy to provide a replacement, but we then discovered that the lamp was not plugged-in.....and the only available socket was by the door. The shade on the lamp also appeared to be loose/broken. 3. The wash stand in the bathroom is showing signs of severe water damage.

The staff, food, and location were all excellent. The room was very pleasant and spacious. Saintes itself is a great place to visit.

Stayed in September 2023

Location.

Stayed in September 2023

The local dustmen clearly relish in getting their revenge on sleeping tourists with the racket they make in the early hours of the morning. Nothing new about this — they do the same in Spain!

A comfortable inexpensive hotel with a good in-house restaurant. Added bonus was the ability to park over night.safely outside in the abbey car park.

Stayed in July 2023

No immediately recognisable arrivals area. The very tiny reception is in a corridor just through restaurant and was unstaffed. We had to ask an otherwise occupied waiter to book us in. 1970s styled room decoration was all in rich browns which made the attic room seem unnecessarily dark. Unfortunately the additional Velux - which would have cast some extra light was stuck shut/blind immoveable. No complimentary shower gel or shampoo provided. Liquid soap for basin sufficed. Don't bother with the expensive hotel breakfast. Early opening Boulangerie/Patisserie opposite had the locals sitting outside while we sat eating a very unexciting apportioned continental breakfast including a somewhat tired fruit salad. Despite our very pleasant surroundings and good service by the friendly and efficient Irish/French waitress we felt more than disappointed by the quality, particularly after such a wonderful meal the night before. Next time, yes we'll stay again, it's the boulangerie for us.

The hotel is in the Logis group - often hotels with an individual atmosphere and a very good restaurant. This hotel was no exception with personally styled decoration and an exceptional restaurant with friendly and efficient staff that served us a truly memorable evening meal on their attractive ground floor terrace. Michelin mention very well deserved. Booking essential. Our 1970s styled attic room (10) was spacious, the bed generously sized & comfortable with extra pillows available. Everything was clean and well ordered. Side lights, table fan & separate room heater provided. No aircon but fan was fine. Bedding choices was a bonus - a generous double sheet or duvet made up on bed. It was a very hot night so sheet was perfect. Good hot shower (head clips to a magnetic strip) in simple but efficient compartment. 2 x hand & bath towels, bath mat and hair dryer provided. The hotel is next to the grounds of L’abbaye aux Dames (well worth a wander through). Parking next to the Abbaye. Not too far from main through routes.

Stayed in July 2023

The room was cozy and had everything we needed in a great walkable location. The owner, also the chef of the fabulous onsite restaurant -Michelin star in the making. We enjoyed an amazing meal with a lovely bottle of wine all for 100 EU.

Stayed in April 2023

not in the best area. tried but didn’t get in the restaurant

nice spacious room with nice bathroom

Stayed in April 2023

Food was excellent as well as service, in a great location

Stayed in July 2025

Brilliant location very helpful charming staff. Breakfast average and a bit expensive compared with many other B&Bs

Stayed in July 2025

Very poor breakfast!! No croissant left at ten past nine??

Location

Stayed in January 2025

Nothing

Lovely French experience in old part of town.

Stayed in September 2024

The receptionist when we arrived was difficult to understand due to her manner of speaking, not her language. Also we found her unhelpful and, worse, unwelcoming. The room was OK, but the bathroom difficult and certainly not worth the price.

The position near the old town centre would be good for those wishing to visit the Abbey and adjacent interesting buildings. However, finding one's way there by car was exceptionally difficult. The morning staff were very pleasant and helpful.

Stayed in April 2024

Nothing

Location.

Stayed in November 2023

Given the standard of the restaurant we had expected to havesomething a bit more special for breakfast although I guess that reflects the reasonable price of the rooms.

Simple rooms, full of character rooms above a lovely restaurant. Would recommend a night or two here. Staff were welcoming, friendly and attentive.

Stayed in September 2023

Perfect location and kind staff

Stayed in August 2023

There was no reception we had to walk through a crowded restaurant into a dingy corridor to check in. The staff were not well presented. The ‘attic’ room we were given was dark and had small windows not at all inviting. When we complained we were given the key to another room which was already occupied. We were then shown to a third room which was just as dreary. We were led to believe there was private parking available which was not the case. As we had valuable bikes and personal items in our car we were not happy to leave it in a public car park some distance from the hotel. We decided to go to another hotel.

There was a really helpful member of staff who sorted out another hotel for us as we were not at all keen to stay at the Saveurs de l’Abbaye.

Stayed in July 2023

-

the staff were very welcoming and attentive

Stayed in May 2023

Room cluttered and poorly lit. No fridge or air conditioning. Space limited by odd assortment of furniture.

Limited choice

Stayed in March 2023

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Stayed in March 2025

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Stayed in December 2024

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Stayed in August 2023

There are no comments available for this review

Stayed in September 2023

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Stayed in August 2023

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Stayed in June 2023

There are no comments available for this review

Stayed in September 2022