Reviews of Appartement Lanura - Welkeys
513 Route de la Plaine, 74120 Megève, France
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Reviewed: 22 February 2023 · Stayed in February 2023
Verified reviewexcellent shower, warm, beautiful view. secure parking welkeys management was either excellent (Lena) or terrible (Not Lena).
Not close to the main ski runs. only one toilet very hard sofa bed the dead plants and flowers around the place. expensive for what it is
Dear Victoria, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay in this apartment. Do not hesitate to check out the location prior to booking to make sure it matches your expectations. The listing does not mention more than one bathroom. As the beds can be evaluated differently according to the traveller, we will make sure to pay attention to any other feedback we could receive on this aspect. We do hope to welcome you again in Megève, or in any other one of our destinations. Have a good day!
Dear Victoria, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay in this apartment. Do not hesitate to check out the location prior to booking to make sure it matches your expectations. Th… Show more
Reviewed: 23 January 2023 · Stayed in January 2023
Verified reviewFirst of all we thought as noted that the apartment has two bathrooms but there is a toilette just in one bathroom and not in both.Also, there was dust everywhere in the apartment and when we asked for a cleaning the next day after we arrived there was a really late answer from the side of the management and of course it wasn’t taken care of. Bad service and communication, would not recommend.
Hi, we have read your comment carefully. We are sorry that your stay was not up to your expectations. Our team did its best to assist you throughout your stay. There is indeed no detail on the bathrooms in the listing. It is not unusual not to include toilets in bathrooms in France. If it is an important detail for you, do not hesitate to get in touch with our team for more information. No issue was observed with the cleanliness in the pictures you sent. We remain at your disposal for further information. Regards.
Hi, we have read your comment carefully. We are sorry that your stay was not up to your expectations. Our team did its best to assist you throughout your stay. There is indeed no detail on the bathrooms in the listing. It is not unusual not… Show more