Bewertungen für Gîte T2 à 5mn du Circuit Paul Ricard et du village du Castellet et à 10mn des plages de Saint-Cyr-sur-mer, Bandol et Sanary

Dear Iris, I would like to address the recent review you left for our property. I am sorry to hear that your experience did not meet your expectations, especially since you did not actually stay at our establishment. To clarify the situation, your reservation was made at noon on the same day as your planned arrival at 2:00 PM. At that time, we were in the process of finalizing the listing, which explains why the property was not fully prepared to welcome you under the best conditions. Despite the very short notice, we responded to your call immediately and did our best to accompany you. It is unfortunate that we did not have the opportunity to present the property to you in its usual condition. Our goal is always to provide a positive experience for our guests, and we regret that this was not the case for you. We take your feedback very seriously and will work to improve our processes to prevent this type of situation from occurring in the future. We wish you all the best and hope you can understand our position. Kind regards, Les Celtis.

Dear Iris, I would like to address the recent review you left for our property. I am sorry to hear that your experience did not meet your expectations, especially since you did not actually stay at our establishment. To clarify the situatio… Mehr anzeigen