The breakfast could have been varied, it was the same everyday. Went down at 9am and no hash browns left and spoke to a member of staff who said won’t do anymore as had some left yesterday and did same amount today. So sadly no hashbrown if you go at 9am which seems crazy as breakfast is until 10am. Hope they didn’t run out of anything else as not much choice anyway for hot breakfast. Gave receptionist key at door of restaurant as sign said on reception to go to that desk. When returned back in the evening, lady on reception said already given key out!! Strange as didn’t give it to us, she then got a key from the cupboard. When we checked out handed key in and then had a call asking if we had the second key!! So seems like it has been lost by reception and hopefully not just handed to someone else and they find it.

Location and view from balcony.

Stayed in March 2025

Location is outstanding, - plus great bar area with dart boards, pool table, sky tv and terrace

Stayed in March 2025

Dinner buffet they serve food and massive helpings with massive wasting of food.

Breakfast excellent, location excellent Dinner buffet but served and a massive waste of food each night.

Stayed in February 2025

Lift from car park broken on arrival, had to carry bags to reception area, 4 floors. One lift broken for 2 days from reception, which for the size of hotel made everything very slow, and to find the stairs was not easy. Breakfast was below standard, the hot food looked like it had been standing for a while. The layout of the breakfast buffet meant lots of people meandering in different directions, the tea was very 'cheap' tasteless, and if you could find a cup/mug the hot water from the machine was not always forthcoming.the cutlery was dirty, and bowls needed to be restocked quickly. Cheese selection is limited to 2 types, no tomatoes, no pain au raisin, small croissants. Didn't eat in evening after breakfast experience. Felt catered mainly for tour agency bookings rather than individuals.

Location very good - on the slopes. Clean.

Stayed in March 2025

Very old beds not comfy no balcony If it was cheap I wouldn’t complain but we paid a lot for it I was expecting more

Location is good close to ski lift and in plagne centre although not good if u want to go to ski school you have to climb uphill with your skis as school start before the lifts open which is a bit stupid

Stayed in February 2025

Breakfast is mediocre (all the warm stuff are not really warm, including scramble eggs...) No real spa - just small "sauna" room with temperatures below 75°c - this was a big disapointment.

Specious rooms, clean, excellent location and great asks friendly staff!! Also good value for money for the dinners in the hotel. Ski in ski out - with all the facilities, including ski rental and small shop.

Stayed in February 2025

Aging bedroom and bathroom

Great location next to slopes. Friendly and helpful staff. Good food. On site ski rental

Stayed in February 2025

The hotel is a bit outdated and it was a bit hard for me as I’m allergic and almost the entire area of the hotel is fitted with rather dusty carpets. However the staff was very nice and they vacuumed it after my request and I was feeling significantly better!

Great location for skiing. Tasty breakfast with a big variety of food! Ski lockers! Sauna! Amazing value for money.

Stayed in February 2025

Needs up dating and lacks atmosphere

Location

Stayed in January 2025

Bar and restaurant closed in the day. No where to get a cup of tea!

Great location good breakfast clean comfy warm rooms

Stayed in January 2025

Very poor breakfast .. hot food out too long , poor coffee machine

Location

Stayed in December 2024

Some of the staff didn't care and don't speak English.

Very good breakfast. A woman with short white-dyed hair that did everything she could to fix the problem we had with the room (wrong room, didn't have enough beds). She is a star!

Stayed in April 2024

A couple of the reception staff let the side down. Others really great stay.

Hotel selling point is location. We felt it was a really fair price. Rooms good and hotel always very clean. Rooms cleaned everyday and fresh towels given. Breakfast good selection of pastries, bacon, scrambled egg, sausage, hash browns, fruit, yoghurt, cheese, ham and bread etc. I didn’t think the female reception staff were very friendly or helpful. The male in reception was, all the bar staff and the owner always very friendly. But we did wait around 1/2 hour when we arrived to be seen at reception despite asking staff members in the dining room several times for assistance. We were tired from our journey and no one wants a wait before you can even be seen at reception. When the lady did come she wasn’t particularly welcoming which was a shame given how helpful the rest of the staff are.

Stayed in April 2024

breakfast was average . need more coffee machines !

great location for slopes

Stayed in April 2024

Could do with updating the decor but this did not spoil anything it stay.

Excellent location with door step ski-ing. Warm, comfortable and adequate facilities in the rooms. Ski hire shop in the hotel. The breakfast was very good with cereals, meats, cheese, hot food, juices, fresh bread and a great coffee machine.

Stayed in March 2024

Breakfast hot food variety was limited and was sometimes cold. Evening dinner was only one option. Fixed price for all inclusive. No option for 2 course meaning that it was actually cheaper to go out each night. A shame as we would have eaten in more often

Location is great. Breakfast is ok.

Stayed in February 2024

The icy road down to hotel

Good location

Stayed in February 2024

The equipment in the gym was quite outdated with a small selection.

The hotel was warm and clean. The staff were friendly and helpful. The food was good.

Stayed in January 2024

We couldn't reserve the parking place in advance in the hotel because they were closed, and it was the first ski week in December.

The location is perfect at the ski piste with separate ski lockers in the ski room. Delicious breakfast and dinner. Very helpful staff! Clean and spacious rooms. Everything was perfect.

Stayed in December 2024

Cooked breakfast was not very nice but the rest of the food was fine The locker room was a bit tight but okay and outside to the snow was muddy

Location was very good

Stayed in April 2024

The only niggle we had was with breakfast which could be slow at times. It was self service, which included using 3 coffee machines, however every day 1 to 2 of the machines were out of use for periods of time which was problematic because the machines took a long while to brew, there were often no cups available either which meant there were often queues - not great if children had to be at ski school. Fresh fruit was available but it wasn't great quality. An egg boiler was available for the first couple of days, but we were then told it was broken so couldn't boil eggs. I think there was probably a lack of staff available to keep on top of things during breakfast but the staff that were there were helpful. Small plates would have been good in the bar in the evening, because some days we had lunch on the side of the slopes and didn't want another full meal; crepes were served from 4pm in the bar for a short time, but I think this was targeted more towards children.

We had bed and breakfast at the hotel, and ate out for other meals. Rooms were comfortable, the staff were all lovely. Position of the hotel was great, especially if any of the party are beginners, because it was a very short, simple ski to the nearest ski lift which takes skiers up to a teen run.

Stayed in April 2024

I was unhappy with my stay at the hotel due to several issues. First, the SPA that was mentioned in the hotel description wasn't available, which was a big letdown. Also, the WiFi wasn't working for about two to three days, which caused a lot of inconvenience. Lastly, I had a problem with the dinner service. Despite that I asked about it in 3 month advance in booking chat, I was told on place that the restaurant was fully booked for the week. This was really disappointing because I was looking forward to dining there.

Stayed in March 2024

Better to have just bread, butter and jam rather than the rest of items which supposed to be at lease warm! Also in the front of the hotel, the only acces of 100 m street was covered in ice for the whole 4 days we have been there! I asked the manager to give me a shovel or something and he refused . He also said that is not up to them to clean that street but the county council should do!

Stayed in February 2024

Elevator in hotel were busy.

Hotel with good breakfast. Ski in and out. Excellent ski locker (with heated ski boot holders)

Stayed in February 2024