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Reviews of Thalacap Île de Ré - Thalasso & Spa

Avenue Antioche, 17590 Ars-en-Ré, France

#12 of 15 hotels in Ars-en-Ré

Guests' Choice

Review Score

Based on 46 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    7.7

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    8.0
    Relaxing family friendly spa hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 6 nights
    • Submitted from a mobile device

    Great food and well-priced daily menu with lots of choice. Wonderful buffer breakfast with oysters! And so much choice. Beautiful large outdoor pool with sun umbrellas and pool drinks service. Great location with a 5 minute walk to good clean beach Super efficient and friendly reception and good bike hire facilities

    Stayed in August 2025

  • Reviewed: August 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Terrace - Wellness Center access - Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy bed and very quiet

    Stayed in July 2025

  • Reviewed: April 16, 2025

    9.0
    Lovely stay in a great location.
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 1 night

    Rooms are adequate but quite cramped. I went and looked at the pool twice but it was absolutely heaving with folk each time and not with hotel guests so must have a lot of local members

    Very accommodating as we had a large van Great short walk to lovely beaches Had cycles to rent including electric ones Good buffet supper and breakfast

    Stayed in March 2025

  • Reviewed: November 4, 2024

    9.0
    Very nice place, very nice litterie, very nice sfuff. a little too expenvive.
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The excelent bad. I was there to sleep.

    Stayed in November 2024

  • Reviewed: September 5, 2024

    9.0
    Relaxing spa hotel .
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant a little pricey in evening but food was good.

    You could use the spa for the whole length of your stay , included in price. Very clean . Room was bright and welcoming. Breakfast was good.

    Stayed in September 2024

  • Reviewed: August 29, 2024

    9.0
    Very relaxing stay enjoyed the pool/spa facilities and the pool & grounds like a mini resort
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Breakfast was very good with oysters a bonus!

    Stayed in August 2024

  • Reviewed: August 22, 2024

    7.0
    Great location for a short getaway with the family.
    • Leisure trip
    • Group
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is very dated inside. Bedrooms have no character and, with the exception of the extremely comfortable large bed, give the impression of being as cheaply kitted out as possible. Horrible industrial carpet which squeaks as you walk on it, no charging points, NO WORKING WIFI in the rooms (or anywhere else to speak of) and given that the internet reception is limited on the island at the best of times, this was very annoying. The bathrooms are not good - a half bath with very limited access (terribly dangerous for an elderly person or anyone with just slightly limited mobility) and an old-fashioned overhead shower with mediocre pressure and poor temperature regulation. Paper cups in the bathroom (??!!) and those awful thin towels that barely cover you as well as a tiny hair dryer that is simply a waste of time. The lingerie pack (robe , towel, sandals etc) for the spa was good but the means of collecting it and returning it were a bit ridiculous. Finally, despite the positive aspects of the hotel (of which there are plenty), the hotel lacks atmosphere. And it really needs a refurbishment.

    Excellent location with very easy access (bike/walking) to both Ars-en-Ré and the beach. Very clean, bright hotel with extremely comfortable large beds. Cycle hire facility is excellent and efficient. Thermal spa facilities are good with very good sauna and steam room. Great parking right in front of the hotel. Pleasant staff who speak good English.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    8.0
    Very good facilities and comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 7 nights
    • Submitted from a mobile device

    Garden area around pool and footwell entrance to pool area poorly maintained

    Clean rooms, comfortable beds and quiet

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Great couple of days on the island which was made all the better by this lovely quiet hotel.
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didn't provide sufficient screen, so lot of water ran out onto bathroom floor which had to be mopped up. Showerhead repositioned for subsequent time but also meant we were very concious of where water was going. Window quite small, would have liked more of a view over garden.

    Reception staff very professional and welcoming. We arrived at 10.30am and asked if we could leave car in carpark so that we could get out on our bikes. We were told we could check in as room already available, so we were able to just go and enjoy our day. Good selection for buffet breakfast. Really enjoyed use of Spa facilities. Room very clean.

    Stayed in July 2024

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 6 nights

    At first sight this place seemed shabby and dated on the outside and could have done with a lick of paint and an update. This did not ruin our holiday or enjoyment of the location. The only downside was trying to book any treatments at the Spa, firstly nothing written in English and very few of the Spa staff were able to explain anything adequately. By chance spoke to the new manager who was aware of the various 'non international' shortcomings and he has a full 'to do list' to rectify these and other issues. Like many hospitality venues staffing is a problem.

    Great Location Fabulous staff in all areas. Breakfast was delicious and the choices were plentiful. Dinner was great too. Awesome walks and restaurants nearby, catering to all tastes and wallets. There is plenty to see and do on Il De Re. The Marche in Flotte, well worth a trip as is the close by Abbey.

    Stayed in September 2023

  • Reviewed: July 18, 2023

    8.0
    Really enjoyed all the hotel facilities. Excellent value
    • Leisure trip
    • Group
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom was very cramped

    Loved it’s location within easy reach of the beach and a pretty village

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 1 night

    WE détente garanti !

    Stayed in July 2023

  • Reviewed: September 29, 2022

    8.0
    Inspite of the few criticisms we had a great time and would happily return.
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 3 nights

    For the style and cost of the hotel the "welcome tray" in the room was a little lacking! It was disappointing to be offered only a buffet meal one evening which was mostly cold food and the only hot dishes were very poor. It was also disappointing that alcoholic drinks could not be purchased until 7 pm.

    The breakfast was good. The room with a terrace was perfect for our dog and the dog was made welcome in most areas. We did not have any treatments but enjoyed the use of the pool.

    Stayed in September 2022

  • Reviewed: September 20, 2022

    8.0
    A nice hotel with outdoor pool. Hiring bikes is a good option so you can explore the island.
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 3 nights

    The bedroom room was nice. A big and comfortable bed. Good blackout blinds so we slept very well.

    Stayed in September 2022

  • Reviewed: September 17, 2022

    8.0
    A welcoming place to relax and enjoy Ré island
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 4 nights

    The bathroom lay-out could be improved (a small side door at the shower to not soak the floor..., more clothes hanger allowing more space to dry things...) The indoor pool felt aged, small and with very few functioning jets. The hammam was OK'ish... sometimes cold as it was functioning with some lag between heating cycles

    The staff was friendly and helpful during our stay. The room was of good size and the bed very large :) The outdoor swimming pool was a big plus (17 m long !) and the sauna as hot as I could wish for. Breakfast was good in term of quality and quantity. And the two meals we had there were also good if not exceptional, with good service as always. Finally, we appreciated the bicycle renting provided on site, with very reasonable price tag (lower than at some cycle shops around). Location is not in the major plus of this hotel but it is very close to the sea still (5 mins walk to the beach) and 10/15 mins walk from Ars en Ré restaurants.

    Stayed in September 2022

  • Reviewed: August 28, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 2 nights
    • Submitted from a mobile device

    No airconditioning, bathroom getting wet when you take a shower. Ridiculous big parking.

    Location, the size of the room and bed.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    4.0
    Nice staff at hotel but spa staff were not welcoming at all. I felt like I was bothering them
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Needs renovation. Our AC didn’t work at all in room 147. They gave us a fan which was helpful but no one came to repair the AC. The shower is poorly installed so you flood the bathroom every time you shower.

    Location

    Stayed in August 2025

  • Reviewed: August 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 1 night
    • Submitted from a mobile device

    No airconditioning for the 3 days stay. The hotel needs here and there renovation. When you take a shower the whole bathroom is wet.

    Location close to the beach, big room and bed. Supermarkets and center town very close.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    10
    We go often and really enjoy our stays there
    • Leisure trip
    • Couple
    • Double Room with Terrace - Wellness Center access - Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom are a little tired

    Great location at tip of island … plenty of cycling and walking around the area. The spa facilities are excellent

    Stayed in July 2025

  • Reviewed: May 31, 2025

    10
    Coming back always!
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Garden View - Wellness Center Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Piscine et le jardin.

    Stayed in May 2025

  • Reviewed: September 20, 2024

    10
    Very nice place in Ile de Re
    • Leisure trip
    • Couple
    • Double Room with Terrace - Wellness Center access - Garden View
    • Stayed 3 nights

    there was an unpleasant smell coming from the bathroom which was persistent the whole stay.

    all the spa facilities

    Stayed in September 2024

  • Reviewed: September 20, 2023

    10
    Great place to relax.
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Relaxing, helpful and cheerful staff

    Stayed in September 2023

  • Reviewed: September 7, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 2 nights
    • Submitted from a mobile device

    Gentleman in bar and breakfast dining not welcoming or helpful Distance from local town not clear on advertising. Internet connection very poor. Do you switch it off over night? Awful Very expensive breakfast- more than I have paid anywhere else in France.

    Reception staff warm helpful Terrace for breakfast

    Stayed in September 2023

  • Reviewed: June 16, 2025

    7.0
    Super staff. Menu should change for dinner.
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Wellness Center access - Parking View
    • Stayed 5 nights
    • Submitted from a mobile device

    Had to rush breakfast after swim.i couldn’t open my window when Not in room as others could enter my room from next door. Room 158. If other more secure rooms were available maybe they could be offered.lovely pleasant helpful staff made my stay.they should be very cherished.mary Duffy

    Good pool every morning for my swim.

    Stayed in June 2025

Showing 1 - 25

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