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Reviews of Sofitel Biarritz Le Miramar Thalassa 5 stars

13 rue Louison Bobet, 64200 Biarritz, France

#45 of 53 hotels in Biarritz

Guests' Choice

Review score

Based on 118 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    6.7

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 15 August 2025

    9.0
    Definitely coming back!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We' d love if the dog could stay in the outdoor restaurant or the swimming pool area, but I understand this may be uncomfortable for some guests.

    Great location and services. We went with our newborn and the room had a cot, changing mat and baby bathtub ready. And we also brought our dog and there was a bowl, clean bed and toy for her. Everything is super clean and the swimming pool area is really nice, with amazing views. Lovely staff

    Stayed in August 2025

  • Reviewed: 6 July 2025

    7.0
    Great view from a spacious comfy room, but hotel rooms need to be refurbished
    • Leisure trip
    • Family with young children
    • Superior Double Room with Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The room & balcony were quite run down for a 5* hotel. Shower over the bath rather than a full shower. The balcony was dirty with 2 very basic metal chairs & little table. The breakfast area was very cramped due to an event in the main dining area ( for all 4 mornings we were there).

    Great location, spacious room, great view, comfortable bed

    Stayed in July 2025

  • Reviewed: 11 June 2025

    7.0
    Great location with fabulous views, but a bit dated.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room and bathroom were a bit dated, and the exterior of the hotel showed a lot of wear and tear from the sea air. It could do with a spruce up, inside and out.

    Great location with fabulous sea views and easy walking distance to town. The staff were very friendly and helpful, and the pool area was really lovely.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were really nice

    Stayed in May 2025

  • Reviewed: 9 October 2024

    7.0
    We had a lovely time in Biarritz. It is a beautiful city. The hotel was just fine but a good location to walk around a
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The outside needs some TLC.

    The location was ideal. The property could use a little facelift. Staff was accommodating. Not sure that I would rebook.

    Stayed in September 2024

  • Reviewed: 5 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Perfect breakfast

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    I’d revisit anytime. Please redecorate the gym and add a decent cross trainer.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The gym needs redecorating. At this price it needs to be spotless.

    Great location, energetic and helpful staff. Good service in the dining room. Reception first class.

    Stayed in September 2024

  • Reviewed: 23 August 2024

    7.0
    Great location so close to the beach
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 6 nights

    paint the parking garage white

    Room side sea view, not direct; hotel seems built in seventies; parking garage unpleasant but the staff takes care of that (top!); great location, swimming pool great; sauna bit small

    Stayed in July 2024

  • Reviewed: 17 August 2024

    8.0
    Good hotel in a lovely sea side town.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bath too narrow and there was no separate shower.

    Good view and position. Breakfast was truly excellent.

    Stayed in August 2024

  • Reviewed: 6 June 2024

    8.0
    Great staff and a great location from which to enjoy Biarritz
    • Leisure trip
    • Couple
    • Superior Double Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Tired

    We were very pleased to receive and upgrade in a great location . The property itself is a bit tied and batterred but still very comfortable . The staff were fantastic especially Naomi .

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    very nice but expensive hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Town View
    • Stayed 1 night
    • Submitted via mobile

    all a bit dated. food expensive plus taxed on city tax even though booking . com says taxes are included

    location great. lovely big room. lovely outside and indoor seawater heated pools

    Stayed in May 2024

  • Reviewed: 7 April 2024

    9.0
    Nice
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Gym is small, exercise bikes are not working. No possibility of early check in.

    Room and balcony, breakfast, near sea.

    Stayed in April 2024

  • Reviewed: 15 October 2023

    8.0
    A poor relation in the Sofitel family
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property is a little tired and the room smelt - maybe from animals/dogs? This meant we needed to leave to patio door open all night. The bathroom has definitely seen better days. The value compared with other hotels on our trip was poor. I stayed in hotels with better facilities and location for a fraction of the price.

    The staff were excellent and the sleeping arrangements what you would expect from a Sofitel. The location is great - slightly out from the noise of the town, but easily within walking distance.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Thoroughly enjoyed our visit
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything

    Everything

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Horribly expensive. €9 for a soft drink - really? Very tired, needs some work. Balcony not very comfortable - needs improved furniture.

    Amazing location. We really enjoyed the swimming pool and beach view.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Thoroughly enjoyed it
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The only negative was how relatively expensive the breakfast was. We aren’t big eaters and so 31€ per person was too much.

    Fantastic location being within 5 minutes of the stunning beach. In addition an outdoor as well as an indoor pool. Lovely staff. The room was a great size given that we were travelling with our Staffy who loved everyone she came into contact with. Would highly recommend and would love to go back.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Run down in places but if you read any reviews you’ll know this. Still worth it for the views and the location

    Friendly helpful team, comfortable large room, super location.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Great location and excellent staff who give you do much attention. Would definitely go back.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The building is tired on the exterior ready for a refurb.

    Great location and excellent staff. Very professional and willing to help with anything.

    Stayed in September 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Too expensive

    The location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    9.0
    Excellent!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our daughters room wasn’t the best located

    Large bed, excellent staff starting from the concierge who helped us with our car.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Partial Sea View
    • Stayed 2 nights

    lunch ciffe toonexpensive

    Stayed in June 2023

  • Reviewed: 12 May 2023

    9.0
    breathtaking location - excellent staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    we liked the hotel - for what we paid we thought it was good value.

    we were right on the ocean - location is amazing - the weather wasn’t great but still enjoyed the heated outdoor pool and the haman - staff were excellent

    Stayed in May 2023

  • Reviewed: 4 March 2023

    7.0
    expensive for quality offered.
    • Leisure trip
    • Couple
    • Superior Double Room with Town View
    • Stayed 1 night
    • Submitted via mobile

    Was cold heating not been on as Hotel had just re-opened

    we had a spacious room with part sea views. Hotel requires refurbishment.

    Stayed in March 2023

  • Reviewed: 10 December 2022

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Beds much too soft.

    Location is excellent - the view, the beach, and proximity to the center. The in-house SPA (Thalassotherapy) is really nice. The staff was extremely helpful and friendly, check in and check out were excellent.

    Stayed in December 2022

Showing 1 – 25

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