13 rue Louison Bobet, 64200 Biarritz, France
#45 of 53 hotels in Biarritz
Guests' ChoiceBased on 118 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.5
Staff
8.9
Value for money
6.7
Free WiFi
6.2
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End of dialog contentReviewed: 15 August 2025
Paloma
United KingdomWe' d love if the dog could stay in the outdoor restaurant or the swimming pool area, but I understand this may be uncomfortable for some guests.
Great location and services. We went with our newborn and the room had a cot, changing mat and baby bathtub ready. And we also brought our dog and there was a bowl, clean bed and toy for her. Everything is super clean and the swimming pool area is really nice, with amazing views. Lovely staff
Stayed in August 2025
Reviewed: 6 July 2025
Melanie
United KingdomThe room & balcony were quite run down for a 5* hotel. Shower over the bath rather than a full shower. The balcony was dirty with 2 very basic metal chairs & little table. The breakfast area was very cramped due to an event in the main dining area ( for all 4 mornings we were there).
Great location, spacious room, great view, comfortable bed
Stayed in July 2025
Reviewed: 11 June 2025
Deirdre
United KingdomThe room and bathroom were a bit dated, and the exterior of the hotel showed a lot of wear and tear from the sea air. It could do with a spruce up, inside and out.
Great location with fabulous sea views and easy walking distance to town. The staff were very friendly and helpful, and the pool area was really lovely.
Stayed in June 2025
Reviewed: 25 May 2025
Nicola
United KingdomThe staff were really nice
Stayed in May 2025
Reviewed: 9 October 2024
Christopher
United StatesThe outside needs some TLC.
The location was ideal. The property could use a little facelift. Staff was accommodating. Not sure that I would rebook.
Stayed in September 2024
Reviewed: 5 October 2024
Vasileios
GreecePerfect breakfast
Stayed in September 2024
Reviewed: 12 September 2024
Ian
United KingdomThe gym needs redecorating. At this price it needs to be spotless.
Great location, energetic and helpful staff. Good service in the dining room. Reception first class.
Stayed in September 2024
Reviewed: 23 August 2024
Fjm
Netherlandspaint the parking garage white
Room side sea view, not direct; hotel seems built in seventies; parking garage unpleasant but the staff takes care of that (top!); great location, swimming pool great; sauna bit small
Stayed in July 2024
Reviewed: 17 August 2024
David
United KingdomBath too narrow and there was no separate shower.
Good view and position. Breakfast was truly excellent.
Stayed in August 2024
Reviewed: 6 June 2024
Anthony
PortugalTired
We were very pleased to receive and upgrade in a great location . The property itself is a bit tied and batterred but still very comfortable . The staff were fantastic especially Naomi .
Stayed in June 2024
Reviewed: 5 June 2024
Robert
United Kingdomall a bit dated. food expensive plus taxed on city tax even though booking . com says taxes are included
location great. lovely big room. lovely outside and indoor seawater heated pools
Stayed in May 2024
Reviewed: 7 April 2024
Zoia
UkraineGym is small, exercise bikes are not working. No possibility of early check in.
Room and balcony, breakfast, near sea.
Stayed in April 2024
Reviewed: 15 October 2023
Gareth
United KingdomThe property is a little tired and the room smelt - maybe from animals/dogs? This meant we needed to leave to patio door open all night. The bathroom has definitely seen better days. The value compared with other hotels on our trip was poor. I stayed in hotels with better facilities and location for a fraction of the price.
The staff were excellent and the sleeping arrangements what you would expect from a Sofitel. The location is great - slightly out from the noise of the town, but easily within walking distance.
Stayed in October 2023
Reviewed: 25 September 2023
Elizabeth
AustraliaCan’t think of anything
Everything
Stayed in September 2023
Reviewed: 18 September 2023
Sarah
United KingdomHorribly expensive. €9 for a soft drink - really? Very tired, needs some work. Balcony not very comfortable - needs improved furniture.
Amazing location. We really enjoyed the swimming pool and beach view.
Stayed in September 2023
Reviewed: 17 September 2023
Sara
United KingdomThe only negative was how relatively expensive the breakfast was. We aren’t big eaters and so 31€ per person was too much.
Fantastic location being within 5 minutes of the stunning beach. In addition an outdoor as well as an indoor pool. Lovely staff. The room was a great size given that we were travelling with our Staffy who loved everyone she came into contact with. Would highly recommend and would love to go back.
Stayed in September 2023
Reviewed: 13 September 2023
Eimear
IrelandRun down in places but if you read any reviews you’ll know this. Still worth it for the views and the location
Friendly helpful team, comfortable large room, super location.
Stayed in September 2023
Reviewed: 11 September 2023
Irene
United KingdomThe building is tired on the exterior ready for a refurb.
Great location and excellent staff. Very professional and willing to help with anything.
Stayed in September 2023
Reviewed: 23 July 2023
Manar
CanadaToo expensive
The location
Stayed in July 2023
Reviewed: 4 July 2023
Christopher
GermanyOur daughters room wasn’t the best located
Large bed, excellent staff starting from the concierge who helped us with our car.
Stayed in July 2023
Reviewed: 25 June 2023
Morten
Norwaylunch ciffe toonexpensive
Stayed in June 2023
Reviewed: 12 May 2023
Richard
United Kingdomwe liked the hotel - for what we paid we thought it was good value.
we were right on the ocean - location is amazing - the weather wasn’t great but still enjoyed the heated outdoor pool and the haman - staff were excellent
Stayed in May 2023
Reviewed: 4 March 2023
Darren
United KingdomWas cold heating not been on as Hotel had just re-opened
we had a spacious room with part sea views. Hotel requires refurbishment.
Stayed in March 2023
Reviewed: 10 December 2022
Jean
United StatesBeds much too soft.
Location is excellent - the view, the beach, and proximity to the center. The in-house SPA (Thalassotherapy) is really nice. The staff was extremely helpful and friendly, check in and check out were excellent.
Stayed in December 2022
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