Reviews of The Social Hub Toulouse 4 stars
1 Rue de Sébastopol, 31000 Toulouse, France
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely vibes, excellent pool on the roof, and extremely helpful and friendly staff.
The room was super dark! The light switches were a bit confusing but even with everything on it was too dark to put makeup on. Also the corridor outside our room was redecorated during our stay, which we weren't informed about. This meant outside smelled extremely strongly of paint, and it came into our room, as well as being met out of our room door by a small workforce with rollers. Not sure why we weren't warned this would be happening and it wasn't ideal.
Dear Bestow, Thank you for taking the time to share your feedback with us. While we are pleased to hear that you enjoyed the rooftop pool and that our team left a positive impression, we are truly sorry to learn about the issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the lighting in your room as well as the corridor renovation works. You are right — we should have informed you beforehand, and we regret that this impacted your comfort. Please be assured that your comments regarding both the room lighting and communication about maintenance works have been shared with the relevant teams, so we can prevent such situations in the future. We truly value your feedback, as it helps us to improve. We hope you will consider giving us another chance to provide you with the seamless and enjoyable experience that you deserve. Warm regards, The Social Hub Toulouse Helmi
Dear Bestow, Thank you for taking the time to share your feedback with us. While we are pleased to hear that you enjoyed the rooftop pool and that our team left a positive impression, we are truly sorry to learn about the issues you experi… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was good
Breakfast was poor for the price paid.
Hello, Thank you for your feedback. We’re glad you appreciated our location. We’re sorry to read that breakfast did not fully meet your expectations in terms of value for money. Your comment is important and will help us improve our offer. We hope to welcome you again for an even better experience. The Social Hub Team
Hello, Thank you for your feedback. We’re glad you appreciated our location. We’re sorry to read that breakfast did not fully meet your expectations in terms of value for money. Your comment is important and will help us improve our offer. … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location and friendly staff
No issue. Very pleased with visit.
Hello Kevin, Thank you so much for your great review! We're really glad to know you enjoyed your stay. We hope to welcome you again soon! Leo - The Social Hub Toulouse
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe really enjoyed our stay. The hotel was great, modern decor, friendly staff and comfy beds. Will definitely stay again.
Although the extras in the room were of very good quality like the pukka tea bags and lovely toiletries, the coffee bags provided were not very good and just made terrible coffee. We stayed over Friday night and had to leave around 7.30am. Unfortunately breakfast wasn't available until 8am and there was no where to get a coffee pre 8am.
Hey Lisa ! Thank you for your feedback! We are glad to hear that you had a nice stay ! Your remarks regarding the coffee are important to us and we are always looking forward to improve our service to always welcome you better. We hope to see you again during your next stay at our hotel. See you soon at TSH ! Alexis – The Social Hub
Hey Lisa ! Thank you for your feedback! We are glad to hear that you had a nice stay ! Your remarks regarding the coffee are important to us and we are always looking forward to improve our service to always welcome you better. We hope … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe pool on the roof, the location and parking nearby.
Ongoing work outside and the closed metro station. N.B. This is only temporary.
Hello, Thank you very much for your feedback! We’re delighted that you enjoyed the rooftop pool, our location, and the convenience of nearby parking. We understand that the temporary outside works and metro closure can be inconvenient, but we’re glad this won’t impact your overall impression. We hope to welcome you back soon under even better conditions! The Social Hub Toulouse
Hello, Thank you very much for your feedback! We’re delighted that you enjoyed the rooftop pool, our location, and the convenience of nearby parking. We understand that the temporary outside works and metro closure can be inconvenient, but … Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and facilities with friendly and helpful staff.
Hi there! Glad to see you loved our location! Of course, being close to all the best hotspots is important, so we're happy to hear you were able to enjoy all the fun places and things to do in the neighborhood. Thank you very much for all the love and for the review! Hope to have you back soon! The Student Hotel Alexis
Hi there! Glad to see you loved our location! Of course, being close to all the best hotspots is important, so we're happy to hear you were able to enjoy all the fun places and things to do in the neighborhood. Thank you very much for al… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly and helpful Pool bar nice and were allowed to use after checkout
Not ideal location but reasonably linked to public transport
Hello Alastair, Thank you very much for your positive feedback! We are happy to know that you had a pleasant stay at The Social Hub, and hope that you enjoyed our beautiful pink city. We look forward to welcoming you back! Chloé - The Social Hub
Hello Alastair, Thank you very much for your positive feedback! We are happy to know that you had a pleasant stay at The Social Hub, and hope that you enjoyed our beautiful pink city. We look forward to welcoming you back! Chloé - The … Show more
Reviewed: 24 August 2025 · Stayed in May 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat facilities. Close to metro stations. Comfy room.
Dear Chloé, Thank you for your comment. We are happy that our services were appreciated by you ! We wish you a beautiful day and hope to see you back soon ! Best regards, Chloé - The Social Hub
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRelaxing stay.
Nothing
Hey Kevin ! We are delighted to know that you enjoyed your stay at our hotel, and had a relaxing experience ! We look forward to seeing you again ! Kind regards, Chloé
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe room is spacious and comfortable. The free laundry is convenient and good. Staff and other residents are also very nice.
It's a little bit walking to the metro station but it's acceptable.
Hey Ran ! Thank you for your feedback! We are glad to hear that you had a nice stay ! We are sorry about the walking time to the subway station. The closest one is currently underwork, but should be open for the next time you stay with us ! See you soon at TSH ! Chloé – The Social Hub
Hey Ran ! Thank you for your feedback! We are glad to hear that you had a nice stay ! We are sorry about the walking time to the subway station. The closest one is currently underwork, but should be open for the next time you stay with u… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewA 100% GenZ hotel, informal atmosphere. Design hotel 😍 High quality toiletries
Hi there, Marco ! Thank you so much for the feedback! We love to hear that you were able to have such a good time with us and to feel included in our amazing community! Hope you visit us again soon, either here or in one of our other equally amazing locations ;) Until next time! Julia - The Social Hub
Hi there, Marco ! Thank you so much for the feedback! We love to hear that you were able to have such a good time with us and to feel included in our amazing community! Hope you visit us again soon, either here or in one of our other equal… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent value for money
Hello there! Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels, Julia The Social Hub
Hello there! Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in o… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery nice designed hotel, a lot of small thinks as fruits at the reception, cattle and tea in the room, swimming pool on the roof was definitelly good addition, eco friendly
expensive breakfast, small window in the. room
Hi there, Thank you so much for the amazing review! You made us blush. =) We're always trying to impress our guests with cool design and fun quotes, so we're pleased to hear we actually pulled it off. This review will make our design team super duper happy! Hope you also had a lovely time in our beautiful city! Until next time, The Social Hub Alexis
Hi there, Thank you so much for the amazing review! You made us blush. =) We're always trying to impress our guests with cool design and fun quotes, so we're pleased to hear we actually pulled it off. This review will make our design t… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat A/C, Rooftop Pool and bar, welcoming staff and environment
So happy that the lighting in the room was not bright white LED But it had the opposite problem - with the dark wall and light switches that were hard to operate there was actually not enough light.
Hello, Thank you for your feedback! We’re delighted to hear you enjoyed the rooftop pool and bar, the great A/C, and our welcoming team. We also take note of your comments regarding the room lighting and switches — your input helps us improve the comfort of our guests. We hope to see you again soon for another stay! The Social Hub Toulouse
Hello, Thank you for your feedback! We’re delighted to hear you enjoyed the rooftop pool and bar, the great A/C, and our welcoming team. We also take note of your comments regarding the room lighting and switches — your input helps us impr… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt was a great experience The staff were amazing The location great
I had a Poke Bowl for lunch which unfortunately was the worst Ive ever had and for what I got overpriced!!! Also the grouting and floor in the shower needs a scrub
Hello, Thank you for sharing your experience with us! We’re so glad you enjoyed the atmosphere, our amazing staff, and the great location. We’re sorry to hear about your disappointment with the poke bowl and the bathroom details — your feedback is very valuable and will be passed on to the relevant teams to improve. We’d love to welcome you back soon for an even better stay! The Social Hub Toulouse
Hello, Thank you for sharing your experience with us! We’re so glad you enjoyed the atmosphere, our amazing staff, and the great location. We’re sorry to hear about your disappointment with the poke bowl and the bathroom details — your fee… Show more