Hodnocení – GOLDEN TULIP CANNES HOTEL de PARIS 4 hvězdiček

Dear anonymous customer, We sincerely apologize that your experience at our establishment did not meet your expectations. We value all feedback, whether positive or negative, as it allows us to continuously improve the quality of our services. However, it is difficult for us to understand and analyze such a rating without more concrete explanations, especially when the review remains anonymous. By choosing not to identify yourself or share your comments with us on site, you are depriving us of the opportunity to communicate with you directly, to understand your grievances precisely, and, if necessary, to immediately correct whatever may have caused the problem. Your review mentions some positive points, such as the location, but gives very low ratings in other categories without providing any details or context. Without communication, it is unfortunately impossible for us to know what motivated these judgments and to take appropriate action. We understand your concerns regarding the features of the room you have chosen. Please be advised that we plan to renovate our classic duplex rooms during the winter of 2025-2026, modernizing both the furniture and facilities to improve the comfort of our guests. We apologize for any inconvenience caused by the current configuration and appreciate your understanding as we work on these improvements. Our team remains available and committed to providing each of our guests with a pleasant stay, and we would have appreciated the opportunity to speak with you directly during or after your stay in order to provide concrete solutions rather than discovering such a harsh review, published anonymously. We nevertheless hope that your next stay in the region will meet your expectations. Best regards, Sophie - Hotel Manager - Golden Tulip Hôtel de Paris ****

Dear anonymous customer, We sincerely apologize that your experience at our establishment did not meet your expectations. We value all feedback, whether positive or negative, as it allows us to continuously improve the quality of our servi… Zobrazit více