8.3

Reviews of Un petit cocon verdoyant

4 Rue des Vedelles, 24100 Bergerac, France

  • 7.0 Good
    Carl

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Very pleasant studio, beware of low beans though.

    The studio is in the attic of the property and has very steep stairs . I have arthritic knees and it made it quite a challenge

  • Mikec

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Nothing

    The property came up on my search for "whole property" + "disabled friendly" + "Parking" - No proper parking had to block in other cars ! Room was up Fire escape style steps (NOT DISABLED FRIENDLY) and also room had access via spiral stairs with just a blanket across. Room very shabby - my wife climbed up to see it and toilet again NOT DISABLED FRIENDLY) - Please could I get a refund and you need to correct the advert as SO INCORRECT - Thanks

    Property response:

    Sir, your honesty is very debatable, for several reasons. You have booked with full knowledge of the facts, no elements suggest that the accommodation is suitable for people with reduced mobility, read the announcement again, it is stipulated that the guest room is located upstairs, photo in support (staircase, in photo) and stipulated in the announcement, you asked me to arrive at 5 PM, earlier than expected by the announcement (6 PM), we accepted, you arrived at 4 PM! , despite this we have agreed to receive you, your wife visited the room, which had been cleaned, as usual, your wife told me that you could not access this one, because of the staircase, I proposed to call Booking on your behalf, in order to find a solution, while I was in communication with them, you left, without telling us anything, on the other hand, we have communicated, before your arrival, no questions were asked, Sir, in the future read the announcement carefully to avoid this very unpleasant situation for both parties, before your comment, last night I requested a full refund of your stay. You must live in a castle, because it is the first time in 8 years that a traveler finds the room unfurnished, especially since it is restored every 3 years.

    Sir, your honesty is very debatable, for several reasons. You have booked with full knowledge of the facts, no elements suggest that the accommodation is suitable for people with reduced mobility, read the announcement again, it is stipulat… Show more

    Un petit cocon verdoyant
    6 July 2025
  • Heather

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review

    Location is great, 15 - 20 minute walk to the centre. Excellent communication throughout the booking process with clear directions to the property.

    The bed was a little small for two people people, probably because we are used to bigger beds. Was clean and comfortable for one night stay.

  • See the property
  • Susan

    Reviewed: 12 July 2024 · Stayed in July 2024

    Verified review

    Good location, very clean. Use of a garden is a good addition. Very friendly host.

    I think an inner door is necessary, with just a curtain across the doorway it didn’t feel so private.

  • Vetal

    Reviewed: 10 April 2024 · Stayed in April 2024

    Verified review
  • Showing 1 - 6

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...