Reviews of Hôtel Val-Vignes Colmar Haut-Koenigsbourg, The Originals Relais 4 stars
23, chemin du Wall, 68590 Saint-Hippolyte, France
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location is absolutely stunning. Vineyards all around
Very noisy. At 1.30 am there was still walking on the corridor. Our room was next to some sort of storage and people were going in and out loudly slamming the door.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewthe view , entire space and stuff
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at this charming hotel in a truly stunning location. The staff were excellent, and the town itself is magical, offering a real sense of peace and relaxation. Dinner at the hotel’s restaurant exceeded expectations — while the menu was not extensive, the quality of the dishes, both in preparation and presentation, was exceptional, rivaling (and even surpassing) many Michelin-starred restaurants. Service was flawless, and the staff were warm and attentive. Unfortunately, we only stayed for one night, as we discovered this place by chance while looking for accommodation on the road. We would gladly return for a longer stay.
Nothing
Dear Oleh, Thank you for taking the time to share your experience at the Hotel Val-Vignes. We are delighted to read that you enjoyed the charm of our establishment, the beauty of the region and the quality of our restaurant and service. We would be delighted to welcome you back for a longer stay so that you can fully enjoy everything our hotel and Alsace have to offer. Kind regards, Emma – Head Receptionist
Dear Oleh, Thank you for taking the time to share your experience at the Hotel Val-Vignes. We are delighted to read that you enjoyed the charm of our establishment, the beauty of the region and the quality of our restaurant and service. We … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a beautiful location with excellent facilities. We ate at the hotel both nights of our stay and the food was excellent. Breakfast was good too, with a wide choice of drinks and food. Highly recommend.
Dear Linda, It is always a pleasure to hear from you! We are truly delighted that you enjoyed your stay, particularly the cuisine. We look forward to welcoming you back. Kind regards, Emma Head Receptionist
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful surroundings- really nice staff, great food
No airco in the room we had- as it was a heatwave that was uncomfortable
Dear Liesbeth Francine, Thank you for your feedback. We are delighted that you enjoyed your stay. Air conditioning is scheduled to be installed in the coming years to ensure greater comfort for our guests. We look forward to welcoming you back. Kind regards, Emma Head Receptionist
Dear Liesbeth Francine, Thank you for your feedback. We are delighted that you enjoyed your stay. Air conditioning is scheduled to be installed in the coming years to ensure greater comfort for our guests. We look forward to welcoming yo… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewComfort and elegance
It was perfect
Dear Tara Yvonne, It's always a pleasure to hear from you! We are delighted that you enjoyed your stay and all of our services. We look forward to welcoming you back soon. Kind regards, Emma Reception Manager
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewvery beautiful building, rooms, garden; spectacular view; good restaurant; plenty of parking
pillows and some areas of the room were not clean; restaurant closed on Sunday, fully booked on Monday when it is very difficult to find alternatives in the village; massages never available
Dear James, Thank you for your feedback. We are delighted to hear that you enjoyed your stay at our hotel. We apologize if you felt that the room was not clean enough. Our teams work hard every day to provide the best quality service to our guests. We encourage our guests to book their table in advance at our restaurant, as we have limited capacity. Similarly, for massages, our service providers are unfortunately not always available without a prior reservation. Best regards, Emma Reception Manager
Dear James, Thank you for your feedback. We are delighted to hear that you enjoyed your stay at our hotel. We apologize if you felt that the room was not clean enough. Our teams work hard every day to provide the best quality service to … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery comfortable and spacious room in a lovely hotel with a glorious setting.
Evening restaurant menu never changed from one day to the next, was very expensive and with very little choice. Also not enough seating capacity to cater for a hotel of this size.
Dear Paul, Thank you for your feedback. We are delighted to hear that you enjoyed your visit to our establishment. The restaurant menu changes every season, and prices are in line with the bistronomique image and the quality of the products. We understand that the limited seating capacity can be frustrating; this is in place to ensure quality service for guests. Best regards, Emma Head of Reception
Dear Paul, Thank you for your feedback. We are delighted to hear that you enjoyed your visit to our establishment. The restaurant menu changes every season, and prices are in line with the bistronomique image and the quality of the produ… Show more
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewBeautiful place, great rooms and wonderful food
Dear Sander, Thank you for your kind comment! We are delighted that you enjoyed your stay and hope to see you again at the Val-Vignes hotel. Kind regards, Emma Reception Manager
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNice location and impressive building. Spacious room.
Room did not have any efficient a/c. Ergo due to the warn weather it thus became much too warm, and difficult to sleep. Staff did this job, but not very engaged. Breakfast was fine, but plates were not filled up when empty.
Dear Michael, Thank you very much for your feedback. We are pleased that you enjoyed the room and the furnishings. The installation of air conditioning is the next planned investment to improve the comfort for our guests. Can you please explain what you mean by less dedicated staff? Breakfast is buffet style, so we do not offer table service. Yours sincerely, Emma Receptionist
Dear Michael, Thank you very much for your feedback. We are pleased that you enjoyed the room and the furnishings. The installation of air conditioning is the next planned investment to improve the comfort for our guests. Can you please exp… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewView. Location. Parking. Attractions proximity . Restaurant.
Air conditioning missing in the room
Dear Isabella, We would like to thank you for your feedback and are delighted that you enjoyed your stay at the Hotel Val-Vignes in Alsace. The installation of air conditioning is the next planned investment to improve the comfort of our guests. Best regards, Emma Front desk manager
Dear Isabella, We would like to thank you for your feedback and are delighted that you enjoyed your stay at the Hotel Val-Vignes in Alsace. The installation of air conditioning is the next planned investment to improve the comfort of our … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewIt was a lovely place
Dear Chris, Thank you for your wonderful note! We look forward to seeing you again at the Hotel Val-Vignes. Best regards, Emma Front desk manager
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewOh my goodness. Where to start? The setting is sublime. Nestling in the village beneath the Chateau Haut Koenigsbourg (a must visit!) with the slopes of the vineyards separating you from it - and this was our view from our room on opening the curtains! The room was large with easy chairs and a tea station with kettle. The bathroom was large with a walk in shower and good toiletries. All very well appointed. The restaurant is a beautiful room with very good food and the most professional, welcoming, helpful team. Highly recommend.
Finding the car park was not easy! Eventually we parked in the lower car park for those attending seminars but that meant quite a distance and lots of steps to carry several bags. The actual car park is behind the hotel we discovered. FYI: There is no fridge in the room. One English breakfast teabag - I’m sure you could ask for more though, the team are all very helpful. It would be great to have a ‘formule’ menu (e.g. 3 courses for 44€?) to help budgets.
Dear Stephen, What a pleasure for us to hear from you! We are delighted that your stay was a success, and that you enjoyed all our services. Your comments have been taken into account so that we can continue to improve our services. Best regards, Emma Front desk manager
Dear Stephen, What a pleasure for us to hear from you! We are delighted that your stay was a success, and that you enjoyed all our services. Your comments have been taken into account so that we can continue to improve our services. Bes… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLovely old building set at the top of a tiny village.
No air conditioning! In a 4-star hotel!!! How is that even possible? We went to escape the heat. It never occurred to me to check. (There was a fan, but still…) Also, very creaky floors under the carpet. Breakfast was very expensive (not included) at 18 euros. We didn’t eat any meals there.
Dear Amy, Thank you for your feedback. We are sorry that the lack of air conditioning affected the quality of your stay. Please note, however, that air conditioning is not a requirement for 4-star status. As our building is dated, the floor may squeak at times. As far as breakfast is concerned, the price is in line with that of hotels in the same category and reflects the quality of the local products we use. Best regards, Emma Reception Manager
Dear Amy, Thank you for your feedback. We are sorry that the lack of air conditioning affected the quality of your stay. Please note, however, that air conditioning is not a requirement for 4-star status. As our building is dated, the f… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewBoutique hotel located in a lovely, small French village. Lovely room and property. We enjoyed using the spa facilities which were excellent given a hotel of this size. Dinner and breakfast were wonderful.
We arrived via bicycle in the early afternoon and there was no food available in town or at the hotel.
Dear Anne-Marie, We thank you for your feedback and are pleased that your stay lived up to your expectations, both in terms of our location and our services. As Sainit-Hippolyte is a small village, it offers few amenities. Nevertheless, on request, we offer aperitif planks at the hotel. Best regards, Emma Front desk manager
Dear Anne-Marie, We thank you for your feedback and are pleased that your stay lived up to your expectations, both in terms of our location and our services. As Sainit-Hippolyte is a small village, it offers few amenities. Nevertheless, o… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLovely old building quite quirky
Being able to park the car
Dear Irene, We would like to thank you for sharing your opinion with us following your stay, and are delighted that you were satisfied. Our establishment has two parking lots; if they happen to be exceptionally full, we invite our customers to park on chemin du wall. Best regards, Emma Front Desk Manager
Dear Irene, We would like to thank you for sharing your opinion with us following your stay, and are delighted that you were satisfied. Our establishment has two parking lots; if they happen to be exceptionally full, we invite our custome… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewAmazing breakfast. Nice staff anf worldclass view over the vineyards.
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Dear Per, Thank you for your wonderful feedback! We are sincerely pleased that your stay was an unforgettable experience, and look forward to welcoming you back. Best regards, Emma Front Desk Manager
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified review