Nothing!

An amazing hotel, loved the huge round windows. Lovely staff, huge, comfortable, clean bedroom and amazing terrace and delicious breakfast. We will be back! 😍

Stayed in August 2025

Friendly staff, they helped us out and are overall good at their jobs!

Stayed in August 2025

My room was right above the hotel bar outside, so you had the constant buzz of crowds talking below in the room. It only really stops around 11pm.

Great location, breakfast was good and the room was well furnished. Service was also good throughout.

Stayed in July 2025

Could be a bit noisy outside if you have the windows open but not a big problem!

Good standard hotel 2 mins walk from Rihour metro station, did not have the hotel breakfast so cannot comment! Staff were pleasant and helpful and we would say hotel was good value for money!

Stayed in July 2025

Nothing.

Love the location because it was quiet & convenient but down rating for the room as it has a separate toilet without a hand washing basin. Apart from that it was an excellent choice made.

Stayed in July 2025

Air con didn’t work but staff sorted us out a fan

Great location and top staff

Stayed in July 2025

Fabulous location and car parking very near

Stayed in July 2025

I don't know.

Breakfast very good. Location excellent. Room very nice.

Stayed in July 2025

The location was great - walking distance from the train station, the tour bus, the city centre. The family room was great, big enough for 4 people, and very welcoming, the breakfast was very tasty and the staff was very friendly and helpful. All in all, great hotel, we were very happy with it and for sure would stay again.

Stayed in July 2025

We really had a nice stay but I had a bad experience because I left my card number as deposit and the 150 euros are still blocked in my bank account and the only solution given by the hotel is to contact the bank myself. This shouldn’t happen and I hope it will be solved soon.

Stayed in June 2025

Excellent air conditioning, spacious room, very friendly and helpful personnel at the reception offering great suggestions for restaurants when asked.

Stayed in June 2025

Excellent location and very courteous and helpful staff!.

Stayed in June 2025

Difficult to drive to - there were lots of roads closed off on the Saturday. Room was noisy from bar outside.

Close to sights and restaurants. Handy to have parking close by. Comfortable room.

Stayed in June 2025

Great central location in the centre of Lille with chargeable underground parking nearby. Spacious comfortable room with aircon. Good breakfast.

Stayed in June 2025

Extremely helpful and enthusiastic staff at the front desk. Knowledgeable and welcoming.

Stayed in May 2025

Our main discomfort was caused by the smell in the room, most probably coming from the old pipes/sewage. I don't know if it's a general problem or we just got bad luck with that specific room. If you're turning off the AC during the night, the room is getting hot so fast, quite difficult to regulate an optimal room temperature. The noise outside can cause some problems to light-sleepers.

The location is quite convenient, relatively close to all the places we had on our to do list, easy and straightforward check-in and check-out, sufficient room size, toiletries from l'Occitane was a bonus point.

Stayed in June 2025

The minibar had only a bottle of vittel in it, to make the hotel "greener". It's true, last time there were two plastic bottles of flat water and a bottle of san pellegrino, and chips. To change all that for a bottle of vittel is pooor in my opinion.

This was the third time we came to the Western, and we're still very happy with our choice.

Stayed in June 2025

Small room and no bar as such.

This hotel is in a good location, withing walking distance of local bars, restaurants and tourist destinations. It is relatively quiet at night, considering it is on a junction. There are a couple of downsides: the room was very small and the bathroom cramped. In addition, the hotel had very limited facilities like communal areas; a bar area and lounge. It had an outside eating area which we didn't use because the weather was too cold, and we were told that the indoor restaurant didn't serve food until 7pm in the evening. Some nice touches were that they provided free water in the room, a complimentary bottle of beer and biscuits and pre-charged travel cards for the Metro which is a short walk away. Overall, it was an 'ok' hotel but didn't wow us for the 200+Euros a night. The staff were very helpful.

Stayed in May 2025

Very noisy location

Hotel ok

Stayed in May 2025

Food variety

Service

Stayed in May 2025

All good

Staff really friendly

Stayed in May 2025

The staff at the front desk were really helpful. we didnt include breakfast because there are so many places to eat locally. The room included a free mini bar with soft drinks which was great . if you are staying for 2 nights or more you can opt not to have your towels changed or your room cleaned but they do make your bed. You get 2 free drinks at the bar ! excellent idea .

Stayed in May 2025

The room had a view on the street so lots of noise, but that can't be helped by the hotel.

This was the second time we stayed at the Why hotel, and it was as nice as the first time. The staff is very welcoming and extremely professional, the room was clean with all the necessities. Bonus: free minibar, nice touch. I forgot again that deluxe in this hotel is a standard room so the room was small but enough for two. The breakfast buffet is unbelievable, so much choice, and again, the staff was immediately there to help with a smile. Why has a parking, so no hassle with the car, another bonus point. And it's at 2m from the hotel! The hotel is also very well situated, at a short distance from the Grand Place and Vieux Lille. Overall, perfect stay.

Stayed in May 2025

Clean, comfortable, and we had a great breakfast🤩

Stayed in May 2025