Reviews of Clarion Paris CDG Airport 4 stars

Nice Spa area with a big pool and sauna (which unfortunately did not work), underground parking, big room with a kitchenette. A good sound insulation from outside noises. Friendly and helpful staff. The village around has a nearby grocery store and plenty of small restaurants to enjoy food and drinks outside the hotel.

The spa is for extra cost, which I was not aware of. The sauna did not work, which was a major disappointment as I love sauna and it was one of the main reasons I chose the hotel. The location is good for those travelling via nearby airport but for me it wasn't optimal as I came by car and getting to the city was a bit cumbersome. The shower was missing the door and the hotel was in general a bit worn down.

That we had to paid for spa,..

Close to the airport, easy to find.

No details about the airport shuttle offered on arrival, timetable wasn’t as regular as led to believe.

Great place to stay away from the airport but close enough to get there when you need to, facilities are good, in a nice area with parkland nearby

The front desk staff, …….on three separate interactions with the front desk the staff were totally unaware and indifferent about service, the young man who checked me in was either severely sleep deprived or under the influence, struggling with the concept of service, repeatedly asked the same questions, another customer waiting to be served, interrupted and asked him a question without any answer she left, he then repeated the question and asked why I would ask that , I explained that was another customer and he looked at me in disbelief….., over the course of my stay while waiting for the shuttle bus , I observed terrible service and interactions with customers, there was one nice young lady at checkout, I must point out that the staff and service in other areas was excellent

Location was great.

The rooms were dingy, the door to the balcony was broken, they advertise a shuttle to the airport but don’t mention that it’s an additional cost of $7/person. The advertise a pool and don’t mention you have to pay extra to swim in it. They would lend us a converter but would charge us $10 for one…

Space and decoration

Nothing really

The check-in rep was a little to dry. No personality. Had to pay per person for a airport shuttle

Things were broken, ac didn't work Shit staff service

A Comfortable Airport Retreat with Room to Grow I recently stayed at the Clarion Paris CDG Airport Hotel during a layover, and overall, I found it to be a comfortable and convenient choice for travelers seeking rest near Charles de Gaulle. The location is one of its biggest assets—just a short drive from the airport, and within walking distance to Aéroville shopping center. The room was spacious, clean, and soundproofed, with a handy kitchenette that made it easy to prepare a quick meal. The bed was comfortable, and the Wi-Fi worked well throughout my stay. What pleasantly surprised me were the wellness amenities—the spa, sauna, and pool were perfect for unwinding after a long flight. The staff at reception were helpful and polite, though the check-in process could have been a bit quicker.

There are a few areas for improvement. The decor feels a bit dated, and some parts of the hotel (like hallway carpets or bathroom fixtures) could use a refresh. The airport shuttle isn't free, and runs on a fixed schedule, which may not be ideal for travelers with tight connections. Additionally, the on-site restaurant looked promising, but my breakfast was just okay—warm, but not memorable.

Location close to airport (10mins in taxi)

Had to pay €10 per adult and €5 per child to use the pool on top of room rate and additional tourist tax payable at hotel per adult ! Toilet seat broken in room , sink was leaking and rooms could do with a refurb and update ! Staff were rushed at check in and keen to take deposits but gave no info about anything related to our stay before they rushed off to check in a coach load of pilot / air hostesses.

Limited dishes.

It doesn't matter now.

Staff was very good,

They deposited me 250€ and still they haven't payback to me ...